Bank Dilemma: Friction + Cybercrime + Attrition

Bank Dilemma: Friction + Cybercrime + Attrition

New research on consumer friction and fraud attrition reveals well-intended step-up authentication challenges create friction and dilute consumer relationships. Of those saying performing additional steps had a negative effect on their perception of their bank and that it affected their behavior, 30% changed banks, 26% called customer service to complain and 26% used online/mobile banking…

BRIEFS: Venmo; WEX; VISA; and FICO

In Other News: Venmo (FTC); WEX (FCTG); VISA (challenge); and FICO (XD). VENMO – PayPal, in a regulatory filing, confirms its Venmo free peer-to-peer payment service is under investigation by the FTC in connection with potential unfair trade practices. WEX – WEX Australia has updated its existing agreement with Flight Centre Travel Group (FCTG), one…

India’s Accept Express Payment Gateway Best X-Border

India’s Accept Express Payment Gateway Best X-Border

India’s Accept Express startup says it has developed a first-of-its-kind solution where the approval rate on card transactions is 99.9%. The payment platform offers payment acceptance solutions including Card Payment Acceptance, Online Bank Payments, E-Commerce, POS and Mobile POS Solutions. Accept Express received its first step funding of $12 million from White & Brooks Private…

India’s MobiKwik Drawing More Investor Interest

India’s MobiKwik Drawing More Investor Interest

MobiKwik, one of the two major companies offering mobile wallet services in India, has picked up another investor. The company has raised close to $30 million in funding till now from Sequoia Capital, American Express, Tree Line Asia, and Cisco Investments. GMO Internet Group company, GMO Payment Gateway made an undisclosed investment through GMO Global…

Digital PC Gaming Market Revenue Develops to $26B

Digital PC Gaming Market Revenue Develops to $26B

A webinar and a new report, set for May 4 will explore how games publishers can improve monetization techniques and ultimately drive additional revenue. The new report provides insights into checkout best practices, gamer payment preferences and payment security sensitivities, among other topics. According to Digital River’s “Best Practices: User Conversion, Payment Flows & In-Game…

PCI DSS v3.2 Includes Multi-Factor Authentication

PCI DSS v3.2 Includes Multi-Factor Authentication

PCI Data Security Standard (PCI DSS) version 3.2 is available now. The new version addresses growing threats to customer payment information. Version 3.1 will expire on October 31, 2016. PCI DSS 3.2 includes new requirements for administrators and services providers, and the cardholder data environments they are responsible to protect. A significant change in PCI…