In Other News: ZEBIT (military); SPENDGO (Shoptalk); THREATMETRIX (Intel); and ETHOSPAY (chargebacks).
ZEBIT – Zebit launched a new direct-to-consumer offering exclusively available to active and retired military personnel. Dedicated to improving the financial lives of those who serve, Zebit provides access to $1,000 interest-free credit for active and retired military members associated with the U.S. Army, Marine Corps, Navy, Air Force and Coast Guard. The credit can be used in Zebit’s online marketplace to purchase brand name products and services while paying for them over time without fees, interest or penalties.
SPENDGO – In conjunction with Shoptalk, Spendgo, a provider of personalized customer engagement solutions for restaurants and retailers, announced it is showing integration of its platform with Epson’s cloud environment – OmniLink Merchant Services, allowing its clients to utilize real-time measured transaction data for tailored customer loyalty, gift and engagement solutions without POS integration.
THREATMETRIX – ThreatMetrix, The Digital Identity Company announced ThreatMetrix Open Intel, a new capability to incorporate third-party intelligence signals into the ThreatMetrix platform to orchestrate fraud prevention and authentication across the enterprise. Through Open Intel, ThreatMetrix customers can preserve their legacy and future investments in third-party threat intelligence tools to complement native ThreatMetrix intelligence into a unified decision framework. Open Intel builds on the ThreatMetrix Smart Analytics platform, a powerful machine learning and behavioral analytics foundation that supports the world’s largest Digital Identity Network.
ETHOSPAY – As part of its dedicated service to provide dependable merchant processing solutions for small to mid-sized businesses, EthosPay has announced the addition of a chargeback mitigation service which aims to help their clients fight ‘friendly fraud’. Also known as chargeback fraud, ‘friendly fraud’ is a major problem for retailers as it is extremely difficult and time consuming to deal with, costing online merchants billions of dollars every year. A survey of 1,000 people undertaken last year by e-commerce anti-fraud company, Trustev, found that 17% of American consumers have disputed charges without contacting the online merchant first with an astonishing 5.1% of those admitting to deliberate chargebacks. Of those who lied about receiving a product or disputed a charge, 8.6% said the item in question was over $100. These types of chargebacks can create the margins which run small to mid-sized online merchants out of business.