TSYS has picked up from The Merchants Group the remaining 45% ownership share in its TSYS Managed Services EMEA joint venture.
TSYS Managed Services is now a wholly owned TSYS company focused on providing outsourced business process and contact-centre services and support to TSYS’ international clients.
TSYS Managed Services EMEA was formed in 2006 as a joint venture between TSYS and Dimension Data.
TSYS Managed Services provides customer service, fraud risk management and strategy, collections, disputes management and back-office and help-desk services for TSYS’ clients through outsourced contact centres.
TSYS Managed Services has offices in Milton Keynes, U.K.; Coventry, U.K. and Barneveld, The Netherlands. TSYS Managed Services EMEA will continue to be led by Mark Cleary, Chief Operating Officer, who will report to Dennis Jones, Executive Vice President and Chief Operating Officer of TSYS’ International Services segment.
TSYS operates in more than 80 countries with local offices across the Americas, EMEA and Asia-Pacific.
For a complete archive of more than 70,000 articles published since 1995 search the CardFlash.com library.