Givex, a platform for customer engagement and operational efficiency since 1999, unveiled the new Scheduled Ordering module for its Vexilor POS (Point of Sale) system. This is an upgrade in functionality from the typical Order Ahead modules commonly used with other POS systems.
Now, not only can restaurants and quick service chains offer Pick Up and Order Ahead functionality to customers, but their Vexilor POS will also automatically start production of the order at the correct time, and track payment status.
Previously operators had to deal with staff training and cumbersome manual processes for staff to record future orders and input them at the right time for pick up. Finance departments also had problems identifying the liability due to the prepaid and outstanding portions of the future order. These issues often created poor customer experiences, and unnecessary costly resources being used internally.
Vexilor’s new Scheduled Ordering was designed with these challenges in mind. With a streamlined user interface, Vexilor POS tablets prompt staff to enter these orders correctly and the system automatically queues up production to ensure that the order is completed when the customer arrives at the appointed time for pick up. Finance users will also get reports that clearly show the resulting liability for future orders.
Givex operates in over 55 countries, having processed more than 16 billion transactions since 1999, across a wide array of industries. The Givex Platform provides the tools that drive customer engagement while also accelerating operational efficiency, through a merchant’s physical, online and mobile sales channels. Using Givex, all these channels generate the valuable and actionable data, protected by the maximum PCI security standards, that is crucial to maintain a competitive advantage in today’s fast moving economy.
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