NCR announced that the Bank of Oak Ridge, Oak Ridge, N.C., and Gorham Savings Bank, Gorham, Maine, are the latest financial institutions to deploy NCR Interactive Teller technology. This unique software-driven, hardware-enabled disruptive technology enables consumers to interact via high-quality video and audio with their banks’ remote-based video teller.
NCR’s software gives remote tellers full control over each module in specially configured ATMs, enabling them to deliver up to 95% of traditional teller transaction services to their customers across extended locations and hours of business.
NCR’s video-enabled Interactive Teller helps financial institutions transform their branch banking offer into an omni-channel proposition, matching the convenience needs of today’s consumer. Branches now can be refocused from being transaction hubs into advisory centers of expertise, helping their customers achieve their financial goals. Consumers who can’t visit a branch during traditional hours can still get the dedicated assistance and support of their financial institution with a remote teller.
NCR is the global leader in Interactive and Assisted Service Branch technology, enabling financial institutions to cost effectively merge digital convenience with the personal branch experience—delivering amazing consumer experiences and driving increased loyalty and revenue generation for the institution.
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