PA-based Member Solutions, a provider of business management software and solutions including full-service membership billing, payment processing, and advisory services for Martial Arts, Fitness and Health-related businesses, has released MemberAssist, a new mobile application that helps businesses increase member engagement and maximize revenue.
The Company says a large percentage of consumers now use smartphones or other mobile devices to find and interact with Fitness service providers. Therefore, it has become increasingly important for businesses to differentiate themselves with mobile apps that deliver a superior customer experience, outside of their physical locations. Fitness businesses that have used mobile technology as a method for adding value to their services find that members respond with increased interest, loyalty and investment.
The MemberAssist app enables Member Solutions’ clients to create their own mobile apps, through which customers can view schedules, book appointments, scan electronic membership cards, receive promotional offers and interact on social media.
Businesses can use push notifications to update members on news, events, cancellations and closures.
MemberAssist connects with Member Solutions’ business management software, creating an integrated platform through which facilities can track interactions with their customers.
The software provided by Member Solutions includes a full suite of business management tools, including online scheduling, member check-in, attendance tracking, on-demand business reports, automated email and text messaging, point of sale, flexible member billing, integrated credit card processing, security management integration for 24-hour automated door access for Fitness clubs and an online member portal where members can book and pay for services online.
Member Solutions provides business management software, billing and servicing to more than 3,000 clients in the United States, Canada and Australia.
The company offers a web-based software for front-desk member management, through which all business functions are streamlined and automated to help businesses run at peak efficiency and maximize profitability. In addition, Member Solutions offers an online registration software called Event Manager. Both software solutions are fully integrated with the company’s Level One PCI-compliant payment processing platform.