Toronto-based Zenbanx introduced “conversational banking,” the ability for customers to use messaging platforms to sign-in, check balances, get exchange rates, and send money from their Zenbanx account without ever leaving their conversation.
WeChat, one of the most popular messaging apps in the world, is the first messaging platform to adopt Zenbanx’s conversational banking feature, a simple and secure solution for saving, exchanging, sending currencies internationally and domestically within WeChat.
The pilot is now available in Canada and is expected to expand to the United States in 2017.
Tencent, which owns WeChat, is an early investor in Zenbanx.
To begin using Zenbanx within WeChat, users first “follow” the Zenbanx Official Account and authorize the messaging app to access their Zenbanx account. Customers sending money will choose a recipient from their messaging app contacts. The sender then chooses the currency and amount the same way they do in the Zenbanx App. Once the money is sent, the recipient will see a message in their chat that they will tap to get the money. Both the sender and receiver will get a confirmation of the transaction.
Zenbanx customers should expect additional conversational banking availability in other popular messaging platforms such as iMessage, Siri and Facebook in 2017.
Zenbanx is a financial technology provider that offers mobile, multi-currency accounts through relationships with regulated financial institutions. A Zenbanx account enables customers to hold balances in the nine currencies offered in a single account and conveniently and securely exchange among currencies and transfer funds domestically or internationally for a flat rate — all from their mobile.
Customers also have the convenience of spending their currencies in country with the Zenbanx debit card. Zenbanx accounts in the U.S. are available through a partnership with WSFS Bank and in Canada through DUCA Financial Services Credit Union Ltd. (DUCA), in Toronto. Customer funds held in a Zenbanx account are subject to the security and insurance protection limits of a regular bank account.
Zenbanx was founded in 2012 by Arkadi Kuhlmann (former CEO and founder of ING Direct Canada and USA) to make money global, mobile and secure. Zenbanx is backed by significant investor funding and co-founded by seasoned executives from the banking, foreign exchange and financial technology industries. Incorporated in Delaware, Zenbanx has offices in Wilmington, Delaware; Redwood City, California; and Toronto, Ontario.
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