SkyBus, operators of Melbourne’s express CBD to airport transport service, has rolled out self-serve ticketing on its Melbourne routes with NCR Corporation, the global leader in omni-channel solutions.
The roll out has enabled SkyBus to offer omni-channel and round-the-clock ticketing to its 3.5 million annual customers traveling on any of its three Melbourne Airport routes: CBD Express, St Kilda Express and the Frankston service.
Since installing the NCR Self-Serve 90 kiosk, this ‘at stop’ purchasing option has proved successful, with SkyBus seeing significant uptake, with more than 70,000 tickets purchased in the first six months.
“It was a crucial part of our expansion plans to be able to offer an omni-channel ticketing solution, enabling customers easy and simple access to tickets whilst offering a consistent and streamlined service,” commented Michael Sewards, Co-CEO, at SkyBus.
SkyBus is steadily expanding in Melbourne, with new services to St Kilda and Frankston launched in the past five months. Its express CBD to Melbourne Airport service operates 24/7, with departures leaving Southern Cross Station every 5 minutes during peak periods.
For a complete archive of more than 70,000 articles published since 1995 search the CardFlash.com library