A new report reveals ride-sharing services are now allowed by one-half of all corporate travel policies, a jump from 44% in June 2016. As policies expanded to include ride-sharing suppliers, such as Uber and Lyft, ridership among business travelers increased 21%. A majority of travelers anticipate using these types of services about the same amount (71%) or more often (18%) in the three months following the survey.
The GBTA Business Traveler Sentiment Index in partnership with American Express, also reveals use of home-sharing services, like Airbnb and HomeAway, also increased 20% from June 2016, despite only 30% of companies allowing this stay option. A majority of business travelers expect to stay at home-sharing properties about the same amount (72%) or more often (13%) in the three months following the survey.
Business travelers continue to favor corporate cards over other payment forms for trip-related expenses. Though still in the minority, the amount of business travelers using mobile wallets tied to corporate cards increased to 14% from 12% in June 2016. Mobile wallets are especially popular in Hong Kong (20%) and Mexico (19%).
Being on the road can mean exercising less for many business travelers. Of those who work out regularly at home, 45% don’t exercise as often during work trips, either because they don’t have the time (71%), are too tired (47%), are out of their normal fitness routine (29%) or because their hotel does not have a fitness center (17%). Nearly two-thirds (63%) of regular exercisers say they often consider access to fitness facilities or walkable areas when choosing business travel accommodations.
Business travelers remain dedicated to staying on the road for work. Almost nine out of 10 (88%) say they would prefer to travel the same amount or more in the future and 64% agree their employers feel business travel is important to their organization’s overall financial performance.
The Index examines business travelers’ feelings about their trip experience and how those feelings affect their behaviors on the road.
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