Robert McKinley, Senior Analyst/Editor Robert McKinley is an analyst of the payments industry on a daily basis for 32 years covering payment cards and payment systems from both the business side and the consumer side. McKinley is the retired founder and chief executive of RAM Research, CardWeb and CardTrak. In his prior position, McKinley has participated in more than 10,000 documented news media interviews, testified as an expert witness in two separate $billion+ U.S. anti-trust trials, testified before the U.S. Congress, assisted the GAO with paymentsIMG_2006 (1).jpeg reports, chaired numerous business conferences and provided C-Suite opinion to a multitude of Fortune 500 companies. In retirement, he has continued developing and funding digital media assets as well as contributing payments related analysis/content to a broad list of online publishers, including CardFlash, CardTrak and CardData. McKinley is also a national certified mentor with the non-profit SCORE organization with a focus on assisting Fintech startups. www.robert-mckinley.com

Discover & Capital One Emerge as Leaders in Mobile Apps for Cards & Banking

When it comes to mobile apps Capital One ranked highest in the retail bank category while Discover ranked highest in overall satisfaction in the credit card category. According to the “J.D. Power 2017 U.S. Banking App and U.S. Credit Card App Satisfaction Studies”: • Ease of use/navigation is the most heavily weighted driver of satisfaction among…

Soaring Online Fraud Impacts Company’s Revenue, Loyalty, and Reputation

Six out of 10 survey respondents (including 55% with a CFO title) had seen both the number and dollar amount of credit card chargebacks increase since the introduction of EMV chip cards. Furthermore, 64% of those surveyed (including 62% of CFO-titled respondents) measured increases in both the number and dollar amount of credit card chargebacks…

Fraud and Risk Scoring Tool Melds With Artificial Intelligence Machine Learning

A new machine learning fraud score helps prevent fraud while reducing false-positives and improving customer experience. TSYS has teamed with Featurespace to launch TSYS Foresight Score with Featurespace. Foresight Score is a fraud and risk scoring tool that allows software to learn over time without being explicitly programmed — to bolster an issuer’s ability to…

GasBuddy App Brings 65MM Downloads to Fleet Card King WEX for B2B2C Payments

GasBuddy, the only smartphone app connecting 65 million drivers with their Perfect Pit Stop, as buddied with corporate payment solutions provider, WEX. The partnership will focus on innovations that bring added convenience and savings to the more than 200 million driving consumers in the United States that fill up at retail gasoline stations, and represents…

U.S. Credit Card Charge-Offs Head Higher

V+MA International Q1 PTX +15% YOY minus V Europe

International purchase transactions (PTX) for Visa and Mastercard credit and debit cards grew by 14.8% year-on-year (YOY) in the first quarter (1Q/17), excluding Visa Europe. Including Visa Europe, added starting 3Q/16, the YOY gain was 50.1%. International PTX, including Visa Europe, for credit cards increased 22.6% YOY while international PTX for debit cards rose 89.5%…