FICO announced First National Bank (FNB) deployed its Fraud Resolution Manager. Designed to communicate with customers when a potentially fraudulent transaction takes place, the FICO application allows FNB to automatically contact a customer through voice calls and interactive SMS when a transaction is flagged as suspicious, usually reaching the customer while they’re still at the point of sale. FNB reports that this has reduced the number of fraudulent transactions per case by 30 percent, for a total savings so far of more than R150 million (approximately USD$14.3 million). FNB is now able to validate genuine transactions, focus on the real fraud and improve customer service. FNB is currently using the FICO Fraud Resolution Manager in its Core Banking Solutions area to protect cheque card and debit card accounts.
NCR announced that Lloyds Banking Group selected NCR SelfServ cash dispense and cash deposit ATMs to upgrade over 1,200 ATMs in the U.K. The new solutions replaced legacy ATMs used by Lloyds Bank, Halifax, Bank of Scotland and TSB for more than a decade, improving availability and banking services for consumers. The new ATMs feature bigger screens, voice guidance for visually impaired customers and two-sided thermal receipt printing. This is also the first installation of contactless card readers in ATMs in the U.K.. NCR will modernize Lloyds ATM estate as the solutions have more effective upgrade capabilities and include the latest technology. Over 1,200 NCR SelfServ 22, NCR SelfServ 25 and NCR SelfServ 34 ATMs replaced legacy ATMs that have reliably served Lloyds Banking Group customers for up to 20 years. The deal included NCR installation services and second line maintenance, ensuring longevity.
Rogers is launching the suretap wallet, a new application that lets customers use their smartphones to make payments at tens of thousands of retailers across the country. Customers can safely store eligible payment cards on their smartphone and make purchases by simply holding it up to contactless payment terminals, just like they do today with plastic credit and debit cards. Customers can add multiple cards to their suretap wallet including a Rogers Prepaid MasterCard that can be topped up with funds for mobile payments. Also available for purchase are gift cards from leading Canadian food and beverage merchants and retailers including Swiss Chalet, Milestones Grill and Bar, Montana’s Cookhouse, Harvey’s, Kelsey’s, Indigo, Earls Restaurants, Ardene, and Spafinder Wellness 365. In the future, the suretap wallet application will offer more retailer gift cards, as well as store loyalty cards, coupons and ID cards.
Fujitsu and Ingenico upgraded 63 Merseyrail stations offer contactless payment in terminals and manned ticket outlets. Merseyrail has benefitted from Fujitsu’s STAR point-of-sale ticketing system for the past nine years, after it was implemented in 2005. Reducing paperwork, the system makes it easy for staff to offer a full range of products without having to refer to paper-based manuals. The Merseyside-based rail operator will retain this system, and in conjunction with Ingenico, will provide 92 iPP320 contactless PINPads and Axis, its proprietary centralised payment process solution. These contactless PINPads are fully PCI DSS compliant and were rolled-out across all Merseyrail’s manned kiosk and payment terminals at the end of last year.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Citigroup 1Q/14 net income of $3.9 billion and revenues of $20.1 billion. This compared to the year ago figure of $3.8 billion on revenues of $20.2 billion, respectively. Citicorp cost of credit of $1.6 billion in the first quarter 2014 declined 4% from the prior year period. The decline reflected both…
CO-OP Financial Services signed an agreement with Visa to make the Visa EMV common debit solution available to its credit union clients. This long-term agreement between CO-OP Financial Services and Visa enables development of regulation-compliant debit EMV solutions using a common Application Identifier (AID). Some development will still need to be done at terminals (both POS and ATM) in order to choose the common AID, a priority for industry organizations such as DNA. CO-OP helped found DNA in December 2013, and will continue to play a key role in its activities. Michelle Thornton, Manager-Core Products for CO-OP, is a member of DNA’s Board of Directors. The Visa EMV solution provides portability for debit card issuers, and network routing choices for merchants and ATM acquirers.
NCR announced Buffalo Wild Wings implemented its Aloha Online Ordering solution for its 1,000 company-owned and franchised locations in addition to to its existing NCR technology solution. The Aloha Online Ordering enables Buffalo Wild Wings customers to order online and avoid wait times on the phone. Their payment information is securely stored for future orders and they can review their order; increasing order accuracy. All web orders are instantly distributed to the appropriate store and then routed to the kitchen. Buffalo Wild Wings chose NCR for its global footprint, best-in-class solutions, reputation and commitment to the restaurant industry and the ability to work with one vendor as a long-term partner.
Datacard Group Announces Second-Generation Vision Verification Module for Central Card Issuance Programs
Datacard Group announced a second-generation Datacard MX Series Vision Verification Module to automatically ensure proper card stock is loaded prior to card issuance as well as verify printed elements after personalization is complete. This technology complements the numerous checks and balances already in place as the card passes through the personalization process. The enhanced Vision Verification Module utilizes a high-resolution camera installed in the module to capture an image of the card stock in order to locate and verify unique identifiers. Streamlined software increases image processing speed and gives operators the ability to set granular threshold limits to drive accurate downstream personalization activities.
ACI Worldwide electronic payment and banking systems announced Maricopa County (AZ) is utilizing its electronic payment solution to make it convenient for residents to pay their property taxes. ACI’s flexible bill pay technology provides residents the option of paying taxes online via debit card, credit card, electronic check or at POS stations at the County Treasurer’s office. With the County’s delinquent property tax due date approaching (on May 1), residents have a fast, easy and secure way to pay. Bill payments that can be made through ACI’s Official Payments website include the Internal Revenue Service (IRS), 23 state governments, the District of Columbia, more than 3,000 local municipalities and counties across all 50 states, 350 colleges and universities, and 450 utility companies.
Salin Bank partnered Alliance One ATM Network and is now part of a nationwide group offering surcharge-free ATM access to their cardholders. Salin Bank’s 23 ATMs will join more than 850 Indiana-based ATMs within the network. Alliance One is a selective surcharge-free ATM group comprised of financial institutions that have joined together to provide their cardholders access to a nationwide alliance of surcharge free ATMs. Salin Bank’s customers will have the opportunity to avoid the foreign surcharges – usually $3 or more per transaction – that are often assessed when a cardholder uses an ATM owned by another financial institution.
Payment Alliance International Partners with Ventura County Credit Union to Brand ATMs at Select Rite Aid Stores
Payment Alliance International (PAI) retail ATM solutions and Ventura County Credit Union (VCCU) signed an agreement to brand 23 ATMs at California Rite Aid stores. PAI will own and operate the ATMs reflecting VCCU’s branding, giving Ventura County Credit Union members surcharge-free access to cash at these Rite Aid locations beginning late April 2014. PAI operates one of the largest ATM networks in the United States, with ATMs at more than 60,000 retail locations across the country. As part of the network, PAI provides ATM services for approximately 1,500 Rite Aid locations nationwide.
GA-based TSYS, which provides services to more than half of the top 20 international banks, will likely post total revenues for the first quarter between $461 million and $539 million. During the first quarter TSYS inked deals with Commerce Bank, Virgin Money, Vietnam Eximbank, and Navy FCU. The Company also enhanced its Credit Care product and plans to release Authorization Controls, a new product. Additionally, TSYS raised its stake in CPay.