Robert McKinley, Senior Analyst/Editor Robert McKinley is an analyst of the payments industry on a daily basis for 32 years covering payment cards and payment systems from both the business side and the consumer side. McKinley is the retired founder and chief executive of RAM Research, CardWeb and CardTrak. In his prior position, McKinley has participated in more than 10,000 documented news media interviews, testified as an expert witness in two separate $billion+ U.S. anti-trust trials, testified before the U.S. Congress, assisted the GAO with paymentsIMG_2006 (1).jpeg reports, chaired numerous business conferences and provided C-Suite opinion to a multitude of Fortune 500 companies. In retirement, he has continued developing and funding digital media assets as well as contributing payments related analysis/content to a broad list of online publishers, including CardFlash, CardTrak and CardData. McKinley is also a national certified mentor with the non-profit SCORE organization with a focus on assisting Fintech startups. www.robert-mckinley.com

Supermarket Chainto Pilot Paydiant mWallet

Paydiant cardless ATM access and offer redemption platform announced that Harris Teeter, Inc., a Mid-Atlantic grocery chain that operates over 200 stores in eight states and the District of Columbia, will deploy a pilot of Paydiant’s white label mobile wallet as part of their Express Lane™ online shopping service in Matthews, N.C. beginning this month. The pilot store is located in Matthews Festival Shopping Center at 1811 Matthews Township Pkwy. The initial deployment will allow Harris Teeter Express Lane customers to use the Harris Teeter mobile wallet called “HT Express Pay” to pay for groceries ordered online. Payment will occur from within a customer’s vehicle at Express Lane curbside pick-up locations. Once the Harris Teeter mobile wallet app is downloaded to the customer’s iPhone® or Android™ smartphone and payment cards are linked to the wallet, the customer will simply scan a QR code presented to them on a Verifone® handheld mobile point of sale device. From there, the customer uses the mobile wallet to choose which of their major credit cards to use to complete the transaction, taps the “pay” button, and then a digital receipt is automatically sent to the customer’s mobile device.

Card Processing More Dynamic with Advances

With banking industry umbrella body the Payments Council predicting that the number of cash payments made by consumers in the UK will fall by a third by 2022, and that their use of cards to make even small transactions will rise by more than 75 per cent* over the same period, Payment Sense believes that retailers who don’t take such payments are risking missing out on a huge chunk of this rapidly-growing source of income. According to PaymentSense, e-commerce enabler and provider of card processing technology, concludes there’s no reason for businesses of any size to find themselves penalised by not being able to take card payments, either using the widely-known chip-and-PIN machines, or other methods of online payment authentication technology, especially as the technology involved can be quickly installed in any business’s premises, and is purposely designed to make it easier to reduce payment errors and ensure proper reconciliation at the end of every trading period.

NCR Expands International Presence

NCR is providing retail technology solutions to four major shopping malls in China: Beijing Baishang Life Mall, Chengdu Global Shopping Mall Ocean Amusement Park, Chengde Golden Dragon Royal Shopping Mall and Baoding Ginza Mall. The malls are partnering with NCR to enhance the shopping experience with faster, more personalized check-out experiences. For shop owners, fast, efficient and personalized checkout leads to increased sales opportunities and overall customer satisfaction. The 240 NCR RealPOSTM point-of-sale (POS) terminals were sold through NCR’s major retail distributor in China, Beijing Ankexinchuang Science and Technology Development Co. Ltd Company (“Beijing Ankexinchuang”) and will be installed this year.

MasterCard Announces New Data Analytics Center

MasterCard announced the launch of an Advanced Analytics Center of Excellence in India. This new Centre of Excellence will provide world-class data insights to global customers by identifying spending trends derived from the billions of anonymous transactions processed by MasterCard every year, thereby providing a solution for the rapidly growing need of businesses to more effectively leverage big data and analytics. The Advanced Analytics Centre of Excellence has recruited highly qualified analytics talent with payments industry, retail and media experience to provide hands-on support on product development and custom analytics to clients across the world. It is an extension of the MasterCard Advisors’ Advanced Analytics group headquartered in New York that works with financial institutions, merchants, governments and other companies around the world, to more effectively leverage big data and analytics to solve their most pressing business challenges, such as enhancing customer acquisition and loyalty.

As Job Market Strengthens, Consumers Charge More

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] With the total outstanding revolving US consumer credit up a staggering 7.5% in June from last year to an adjusted $857B, total nonfarm payroll employment increased by 162,000 in July as the unemployment rate edged down to 7.4%. The second highest outstanding total of the year, June revolving credit outstanding is…

Allied Payment Announces Latest Client

Allied Payment Network, a provider of online and mobile bill payment services to the financial industry, announced New Castle Bank launch Allied’s Picture Pay mobile bill pay solution, enabling its customers to pay any bill by taking a picture of the bill with their mobile device. In an effort to simplify the bill pay process, Ameriana Bank integrated Picture Pay into its existing mobile banking app, increasing the level of convenience for accountholders with a solution that is also more cost-effective for the bank. Once a customer takes a picture of the bill with their smartphone, they simply enter the amount and payment date, and the bill is paid. Picture Pay’s technology reads the data from the customer’s bill, and then its built-in analytics confirm the biller and execute the payment process. Picture Pay was developed in conjunction with Malauzai Software Inc., a provider of mobile banking SmartApps for community financial institutions.

Bluepoint Partners FSI on eStatement Solution

Bluepoint Solutions partnered Financial Services (FSI) to offer DocX print and electronic statement fulfillment to credit unions nationwide. The partnership will allow credit unions to increase adoption of cost efficient e-statements through targeted promotions and customized, multi-channel member delivery. DocX creates and distributes personalized financial statements by combining a member’s account information with variable advertising and promotional content that is tailored to each member’s spending habits and preferences. Statements are designed specifically to each credit union’s branding and are delivered directly to the member through any combination of print mail, email and mobile channels. DocX streamlines statements from various types of accounts including credit card, checking and savings accounts, and auto and home loans into a single, cost-effective statement for mail or electronic delivery.

American Express Ranks High in Customer Satisfaction

For the seventh year in a row, consumers have rated American Express highest in customer satisfaction among U.S. credit card companies, according to the annual nationwide study by J.D. Power. The study places American Express highest in overall satisfaction among 11 of the largest card issuers in the U.S. American Express remains the only credit card to receive the study’s top ranking since it was first conducted in 2007. The J.D. Power 2013 Credit Card Satisfaction StudySM looks at six broad categories to determine overall satisfaction: Customer Interaction, Billing and Payment Process, Credit Card Terms, Rewards Programs, Benefits and Services, and Problem Resolution. Over the past year, American Express has worked to improve the overall customer experience by introducing a host of new digital enhancements and updated product offerings, better connecting Card Members with American Express, merchants and each other. American Express ranked highest in Benefits and Services, Rewards Programs, and the Billing and Payments categories.

CoinTap Cards Facilitate Bitcoin Purchases

CoinTap is the creation of Bitcoin Ventures, Inc., a local virtual currency software development company that offers smart solutions for Bitcoin e-commerce. The product is a gift card which streamlines an otherwise tricky and time-consuming process of trading your money on a market for Bitcoins. A $50 gift card is redeemable for 50 dollars in credit, which can then be used to purchase Bitcoins at a competitive rate through the company’s website. While the Government of Canada views Bitcoins as a tradable commodity, but not a currency, Germany recently ruled that the Bitcoin is “private money” and therefore taxable, just like regular money.

ZTE Deploys Micropross EMVCo L1 Tools

ZTE Corporation, a publicly-listed global provider of telecommunications equipment, network solutions and mobile devices, has selected Micropross testers for the internal pre-certification of their NFC enabled smart devices. This choice was driven by several factors. One of them, is the fact that Micropross test solutions are deployed at numerous validation laboratories in the world, which means that ZTE will be able to debug their prototypes in their own laboratories, and be very confident they will be successful when they will take the official validation session at an EMVCo laborarory. Then, Micropross EMVCo L1 analog test bench is the only one validated by EMVCo, which adds another level of confidence to the solution. And finally, only Micropross is able to propose a complete EMVCo test solution in a compact, all-in-one box such as the Contactless Test Station.

NCR Inks International ATM Order

Global technology company NCR Corporation (NCR) has won a new automated teller machine (ATM) order of more than 500 units from ATMU (China) Technology Co. Ltd (“ATMU”), the largest ATM cooperation operator and service provider in China. The order includes NCR SelfServTM ATMs with cash dispense, deposit and cash recycling functions, which will help ATMU’s bank customers, especially small-to-medium sized banks, to deliver a better customer experience. Since 2008, NCR has won volume ATM orders from ATMU totaling more than 9,200 units. ATMU owns and operates its ATM network through a profit-sharing model with cooperated banks. This cooperation model allows banks, especially small-to-medium sized banks in China, to avoid making separate investments in dedicated ATM fleets.

PayPal Here Announces Latest Expansion

PayPal Here, the highly anticipated Chip and PIN solution for small and medium-sized businesses (SMBs), is now available to all businesses in the UK. The chip and PIN reader is aimed specifically at businesses that have traditionally relied on cash or checks. It is a game changer for SMBs, enabling businesses an affordable, easy to use and secure way to accept credit and debit cards or PayPal Check in, meaning businesses don’t have to turn away customers who don’t have enough cash on them or want to pay by card. The PayPal Here app can be downloaded from iTunes (iOS) and Google Play (Android) and then you order the PayPal Heretm Chip and PIN card reader through the app.