Western Union Company renews a multi-year agreement with Axcess Financial affiliate Check ‘n Go small-dollar lender. The 1,000-plus Check ‘n Go agent locations in the United States will continue to offer Western Union Money Transfer®, money order, and bill payment services. Also, Axcess Financial’s affiliate in the United Kingdom”Cheque Centre”will continue to offer money transfer services at its nearly 500 locations.
MoneyGram announced that PayPal’s 55 million active U.S. account holders can now initiate a withdrawal from their accounts – online or via mobile – and pick up the funds at any MoneyGram location in the United States. Later this month, PayPal customers will also be able to load money into their accounts at select MoneyGram locations in Dallas, New York and San Francisco, with additional locations scheduled to be rolled out during 2013. The new service supports an essential need for PayPal’s U.S. customers – particularly those who do not have a bank account or credit card – to fund and maintain a PayPal account, as well as withdraw cash and send money to friends and family.
MoneyGram signed an agreement with Fuzhou Rural Commercial Bank (Fuzhou RCB). Based in Fuzhou, one of the largest cities in the Fujian province of China, the agreement enables convenient money transfer service access for both urban and rural Fuzhou residents, and Chinese expatriates sending funds back home to family in Fuzhou. Money transfer services are now available at all Fuzhou RCB locations. China is the second largest receive country in the world with an estimated $60 billion of money transfer receives, according to The World Bank. Overseas Chinese travel worldwide, supporting foreign direct investment that generates transfers to China from about 150 countries. Through MoneyGram’s addition of Fuzhou RCB to the network of 327,000 agent locations, overseas Chinese can now send funds to family and friends in Fuzhou and outlying areas.
NCR Corporation designed a “virtual”, first line maintenance capability for Bank of New Zealand (BNZ) in order to maximize ATM uptime and better serve customers. The innovative service can help diagnose and resolve common ATM service opportunities significantly faster from a central help desk, without ever sending an engineer onsite. This new capability leverages BNZ’s use of NCR Predictive Services, which anticipates ATM hardware service opportunities before they occur. For BNZ, Predictive Services was a game changer and the impact was huge, as over 40 percent of BNZ’s second line hardware calls are now being resolved without disrupting customer use. BNZ saw this approach as the next stage of its ATM services operation and, together with NCR, have evolved what was initially just a concept into a complete operational solution.
Wells Fargo (WFC) and American Express (AXP) partnered, by which Wells Fargo will issue new credit cards accepted on the American Express network. Wells Fargo will make the cards available in the marketplace nationwide by mid-2014. As part of the card-issuing partnership, American Express is providing its Partner Advantage capabilities and services to support Wells Fargo in developing a suite of products that will offer a superior set of experiences, exclusive benefits and customized offers from the American Express network, both online and offline. Separately, LoyaltyEdge from American Express will assist in the design of a new Wells Fargo loyalty program by offering a broad range of merchandise and gift cards that Wells Fargo’s consumer credit customers will be able to redeem with their points.
Epson America POS solutions announced its TM-T88V and Mobilink P60II (both receipt and label versions), are now available in the company’s Made for iOS (MFi) series, with Bluetooth® connectivity for the iOS mobile operating system. The new MFi printers allow retail and hospitality customers to take advantage of wireless printing from all handheld iDevice peripherals, including Apple’s iPad®, iPod touch® and iPhone®, connecting via the Bluetooth 2.1 + EDR wireless networking standard. Bluetooth’s open standard wireless communications protocol creates a stable, reliable connection and is a cost effective option for short-range transactions of up to 30 feet. Epson’s new MFi products meet the skyrocketing customer demand for highly reliable, Bluetooth-based mobile printing from iDevices throughout retail stores and hospitality environments.
American Express announced new technology capabilities to help make travel easier for today’s well-connected corporate traveler while also encouraging alignment with a company’s strategic travel and expense program. The capabilities announced today include a new platform that leverages social gaming mechanics to reward policy-adherent traveler behaviors; an integration with TripCase; a new capability that updates Corporate Card charges in near real-time so travelers can manage expenses on-the-go; and a new traveler-facing mobile interface for American Express’s duty of care solution, AX CONNECT.
American Express believes that incorporating gamification – an incentives-based approach using techniques from game design to motivate certain user behaviors – into travel management programs can prevent program leakage and therefore drive increased cost savings. Working with The Behavior Platform by Badgeville, a global leader in gamification and behavior management, American Express has created a pilot program that can be tailored to each company’s culture and travel program gaps. It uses social game mechanics to reward travelers for making decisions that fall within their company’s travel policy.
GRAMMY and Emmy Award-winner Justin Timberlake and MasterCard announce a private, late night Priceless Miami performance to take place at The Fillmore Miami Beach on Friday, August 16th. The “aftershow” will occur following Timberlake’s final stop of his summer concert at nearby Sun Life Stadium. Accessible exclusively to MasterCard cardholders, tickets for the event are limited and will be available at www.priceless.com/justintimberlake. Doors will open at 11:30 PM Eastern with pre-performance entertainment. Consumers registered on Priceless Miami will be the first to know when tickets are available for the show. The partnership brings together MasterCard’s expertise in delivering Priceless experiences and driving commerce with Timberlake’s global influence in music and entertainment for the benefit of fans and cardholders.
VeriFone announced its PAYware Wynid managed payments solution is powering passenger ticket purchases aboard France’s national railroad operated by SNCF Group. Deployment began in April with the first 1,000 handheld devices that are planned to number 12,000 over three months and handle an estimated 1,650,000 million payment transactions annually across the SNCF-managed rail systems including the high-speed TGV trains. PAYware Wynid is a managed services platform that delivers all-in-one payment acceptance on mobile handheld devices used by conductors to accept domestic and international EMV card payments and process other functions such as ticket sales and exchange, invoices and information services for passengers.
Western Union and eTranzact International multi-application and multi-channel electronic payment processing launched their mobile money transfer service. Consumers in Nigeria who use the eTranzact Mobile Money platform now have the option of receiving a Western Union Money Transfer® transaction on their mobile phones. Consumers can receive funds from money transfer transactions initiated at westernunion.com transactional websites in 23 countries, or Western Union Agent locations around the world. Subscribers can use PocketMoni, the eTranzact Mobile Money platform, to pay utility and cable television bills, make merchant payments, top-up their mobile phone credits and/or make third party transfers.
Datacard Group announced that their financial instant issuance solutions were used to help issue prepaid cards to those affected by the massive flooding in Canada. Severe flooding had forced thousands of residents to evacuate their homes throughout southern Alberta” including the City of Calgary, Town of High River and several others. The Alberta Government set up a flood assistance program that included issuing prepaid cards to affected Albertans. Those who qualified were able to receive $1,250 per adult and $500 per child. Datacard Group worked closely with Alberta to help the government very quickly issue prepaid cards to thousands of affected residents. Datacard® CardWizard® issuance software securely loaded and configured onto laptops; and Datacard® CD820™ instant issuance systems facilitated the printing, card personalization and issuance.
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