Robert McKinley, Senior Analyst/Editor Robert McKinley is an analyst of the payments industry on a daily basis for 32 years covering payment cards and payment systems from both the business side and the consumer side. McKinley is the retired founder and chief executive of RAM Research, CardWeb and CardTrak. In his prior position, McKinley has participated in more than 10,000 documented news media interviews, testified as an expert witness in two separate $billion+ U.S. anti-trust trials, testified before the U.S. Congress, assisted the GAO with paymentsIMG_2006 (1).jpeg reports, chaired numerous business conferences and provided C-Suite opinion to a multitude of Fortune 500 companies. In retirement, he has continued developing and funding digital media assets as well as contributing payments related analysis/content to a broad list of online publishers, including CardFlash, CardTrak and CardData. McKinley is also a national certified mentor with the non-profit SCORE organization with a focus on assisting Fintech startups. www.robert-mckinley.com

Credit Card Complaints Settle Down but CRA - NOT

Credit Card Complaints Settle Down but CRA – NOT

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] The latest Consumer Financial Protection Bureau (CFPB) monthly consumer complaint snapshot finds credit reporting complaints lead the pack, but bank credit card issuers land second place. However, overall credit card complaints declined 2%. By average monthly complaint volume, Equifax (1,014), Experian (911), (765) were the most-complained-about companies for December 2015. Capital…

Briefs: GEMALTO; ACI; ADS; and FISERV

In Other News: GEMALTO (award); ACI (award); ADS (Forever 21); and FISERV (John Deere). GEMALTO – Gemalto has been named a winner in the 2016 Cybersecurity Excellence Awards. Gemalto’s SafeNet Authentication Service was voted best Multi-Factor Authentication Service by the 300,000 member LinkedIn Information Security Community. SafeNet Authentication Service is a cloud-based multi-factor authentication solution that…

Nets On-Boarding OpenWay WAY4 for Nordic Card Issuers

Nets On-Boarding OpenWay WAY4 for Nordic Card Issuers

Scandinavia’s Nets is on-boarding Nordic issuer portfolio’s in credit cards and sales finance onto WAY4, the e-payment processing framework developed by OpenWay. Card portfolios of five banks in Finland, Norway and Denmark are already being processed on WAY4 and soon also the migration in Sweden will be completed. For now the payment transactions of more…

Sionic Mobile Says ION Loyalty is Kicking Serious Butt

Sionic Mobile Says ION Loyalty is Kicking Serious Butt

Atlanta-based Sionic Mobile reports its proprietary, mobile-to-mobile, three-digit checkout process is gaining traction among small business owners. Requiring no new hardware or upfront investment, ION Loyalty provides small business owners with mobile checkouts that are faster, easier and safer than cash or plastic – a preferred alternative to Square, PayPal Here and others – along…

MC’s X-Border Volume YOY Gain Blows-Out Visa

MC’s X-Border Volume YOY Gain Blows-Out Visa

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] MasterCard’s cross-border transaction volume, on a currency adjusted basis (FX), exploded in the first quarter (1Q/16) outpacing Visa for the first time by 130 basis points (bps) year-on-year (YOY). Sequentially, quarter-to-quarter (QTQ), MasterCard scored a 540 bps YOY gain, compared to Visa’s 100 bps gain YOY. Cross-border volume refers to payments…

CNP Fraud for Merchants Rise 8% YOY in 2016

CNP Fraud for Merchants Rise 8% YOY in 2016

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] A new report finds every dollar of fraud in 2016 cost merchants $2.40, up from $2.23 a year ago. According to the LexisNexis 2016 True Cost of Fraud report, the volume of fraud has risen sharply in the last year—from a monthly average of 156 to 206 successful fraudulent transactions, and…

U.S. Co-Branded Travel Credit Cards Need More Juice

U.S. Co-Branded Travel Credit Cards Need More Juice

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] New research shows eight out of ten U.S. card holders believe co-branded cards offer as much or more value than bank-issued rewards cards, but they want more … much more. According to Oliver Wyman and its annual Transport & Logistics Journal, co-branded travel cards may not be rewarding enough. Other findings…