A new report finds every dollar of fraud in 2016 cost merchants $2.40, up from $2.23 a year ago. According to the LexisNexis 2016 True Cost of Fraud report, the volume of fraud has risen sharply in the last year—from a monthly average of 156 to 206 successful fraudulent transactions, and from 177 to 236…
New research shows eight out of ten U.S. card holders believe co-branded cards offer as much or more value than bank-issued rewards cards, but they want more … much more. According to Oliver Wyman and its annual Transport & Logistics Journal, co-branded travel cards may not be rewarding enough. Other findings show consumers are willing…
The recent April bump up in the charge-off ratio for retail credit cards may be short-lived despite the recent lags in U.S. economic growth. Fitch Ratings says retail charge-offs should rise in the next month, but Fitch does not expect this change to carry into the longer term or spread to our prime indices in…
Citibank’s international credit card business in the Latin America Caribbean (LAC) region continues to struggle in the first quarter (1Q/16) as all metrics are negative year-on-year (YOY) and quarter-to-quarter (QTQ). After currency adjusted (FX) Citi LAC posted flat revenue and negative income. In the Asia (AP) region, which also includes the European Middle East Africa…
MasterCard is going back to future introducing the first commerce application for SoftBank Robotics’ humanoid robot Pepper. The application will be powered by MasterPass. Pizza Hut Restaurants Asia P/L will be the inaugural launch partner working with MasterCard. A major first step forward in bringing conversational commerce experiences to merchants and consumers, this new app…
Purchase dollar volume (PDV), currency adjusted (FX), in the Latin American Caribbean (LAC) region has been rising steadily for Visa, while MasterCard has been gradually declining, over the past five quarters. However, for the first quarter (1Q/16) LAC card issuance for MasterCard is rising by double-digits year-on-year (YOY), while Visa’s LAC card base is relatively…
Purchase dollar volume (PDV) in Canada for Visa and MasterCard has been plummeting over the past five quarters, however card issuance in the first quarter (1Q/16) for both networks remained in double-digits year-on-year (YOY). For 1Q/16, Visa posted a 210 basis points (bps) decline YOY in PDV, while MasterCard reported a 640 bps YOY PDV…
Capital One’s (COF) international (U.K.) credit card average yield and interest margin soared quarter-to-quarter (QTQ), and year-on-year (YOY) in the first quarter (1Q/16). However, other COF international credit card portfolio metrics soften and headed south for the quarter, particularly delinquency and charge-offs. COF gross revenues for the international card business edged up 10.1% YOY in…
In Other News: BLUESNAP (merchants); NCR (Bankia Spain); PROGREXION (FICO); and TSYS (Featurespace). BLUESNAP – BlueSnap released the Cleanse Report to help merchants analyze their sales traffic and develop an action plan to optimize their sales funnel. So much effort goes into converting shoppers into buyers – advertising, marketing, website and checkout page localization, payments…
The Network For Electronic Transfers (Singapore) (NETS) has formed a new new partnership to accept JCB cards in Singapore. NETS is Singapore’s leading payment solutions provider and the largest acquirer with a merchant network of 91,000 acceptance points. This latest collaboration between JCBI and NETS will facilitate local and global issued JCB cards with more…
Global consumers now expect real-time interactions with brands on a platform of their choosing. These interactions should be highly personalized and relevant, and as ever, consumers expect to be rewarded for their continued custom. Brands that are not innovating and addressing evolving customer expectation will simply be left behind. New research from the UK’s Collinson…
MasterCard, Western Union, bKash and BRAC Bank launched a new, international remittance receiving service in Bangladesh. The new service enables bKash’s registered customers to use their mobile phones to receive remittances from abroad directly into their bKash accounts. Bangladesh is the eighth largest receiver of international remittances in the world, and therefore the new service…