Revenue earned by the card industry last year is roughly $165 billion. However, pre-tax net income after all expenses (charge offs, operating expense and cost of funds) falls to $121.0 billion. According to R.K. Hammer there can be a large difference between these two metrics. Risk-Adjusted” is just that, the default risk (net charge offs)…
Mobile app users are spending $7.40 on paid-for apps every three months and $9.20 on in-app transactions, resulting in a quarter more spending on in-app transactions According to an online consumer survey by Gartner, app users spend 24% more on in-app transactions than on upfront app payments. The survey found that younger people are more…
The latest Consumer Financial Protection Bureau (CFPB) monthly consumer complaint snapshot finds credit reporting complaints lead the pack, but bank credit card issuers land second place. However, overall credit card complaints declined 2%. By average monthly complaint volume, Equifax (1,014), Experian (911), (765) were the most-complained-about companies for December 2015. Capital One experienced the greatest…
MasterCard’s cross-border transaction volume, on a currency adjusted basis (FX), exploded in the first quarter (1Q/16) outpacing Visa for the first time by 130 basis points (bps) year-on-year (YOY). Sequentially, quarter-to-quarter (QTQ), MasterCard scored a 540 bps YOY gain, compared to Visa’s 100 bps gain YOY. Cross-border volume refers to payments and cash volume where…
A new report finds every dollar of fraud in 2016 cost merchants $2.40, up from $2.23 a year ago. According to the LexisNexis 2016 True Cost of Fraud report, the volume of fraud has risen sharply in the last year—from a monthly average of 156 to 206 successful fraudulent transactions, and from 177 to 236…
New research shows eight out of ten U.S. card holders believe co-branded cards offer as much or more value than bank-issued rewards cards, but they want more … much more. According to Oliver Wyman and its annual Transport & Logistics Journal, co-branded travel cards may not be rewarding enough. Other findings show consumers are willing…
The recent April bump up in the charge-off ratio for retail credit cards may be short-lived despite the recent lags in U.S. economic growth. Fitch Ratings says retail charge-offs should rise in the next month, but Fitch does not expect this change to carry into the longer term or spread to our prime indices in…
Citibank’s international credit card business in the Latin America Caribbean (LAC) region continues to struggle in the first quarter (1Q/16) as all metrics are negative year-on-year (YOY) and quarter-to-quarter (QTQ). After currency adjusted (FX) Citi LAC posted flat revenue and negative income. In the Asia (AP) region, which also includes the European Middle East Africa…
Purchase dollar volume (PDV), currency adjusted (FX), in the Latin American Caribbean (LAC) region has been rising steadily for Visa, while MasterCard has been gradually declining, over the past five quarters. However, for the first quarter (1Q/16) LAC card issuance for MasterCard is rising by double-digits year-on-year (YOY), while Visa’s LAC card base is relatively…
Purchase dollar volume (PDV) in Canada for Visa and MasterCard has been plummeting over the past five quarters, however card issuance in the first quarter (1Q/16) for both networks remained in double-digits year-on-year (YOY). For 1Q/16, Visa posted a 210 basis points (bps) decline YOY in PDV, while MasterCard reported a 640 bps YOY PDV…
Australian credit card gross dollar volume (GDV) posted a dismal decline of 0.5% year-on-year (YOY) in March. Purchase dollar volume (PDV) decreased 0.5% YOY and cash dollar volume (CDV) was flat YOY in March. GDV rose in March to AU$26.3 billion, compared to a revised AU$26.1 billion in the prior month and AU$26.5 billion one-year…
Capital One’s (COF) international (U.K.) credit card average yield and interest margin soared quarter-to-quarter (QTQ), and year-on-year (YOY) in the first quarter (1Q/16). However, other COF international credit card portfolio metrics soften and headed south for the quarter, particularly delinquency and charge-offs. COF gross revenues for the international card business edged up 10.1% YOY in…