Global Payments Inc. announced the migration of over 100,000 merchant accounts
to Global Payments’ state-of-the-art processing facilities.
As a result, Canadian merchants will begin seeing multiple enhancements
that will help simplify their businesses including superior chargeback
resolution, improved chargeback monitoring and enhanced statement details.
Currently serving over one million merchant locations across the United States
and Canada and processing 2.7 billion transactions a year, Global Payments is
one of North America’s leading electronic commerce and payment solution
The migrated accounts were from the recently acquired CIBC Merchant
Services business and will be supported at Global’s advanced operations
centers in Owings Mills, Maryland; Cleveland, Ohio; Don Mills, Ontario,
Canada; and St. Louis, Missouri.
“We are committed to delivering on our promise of providing Canadian
merchants with enhanced services and convenience,” said Global Payments’
President and CEO, Paul R. Garcia. “This migration marks the completion of a
critical step in our ongoing plans to maximize opportunities from our recent
“This was truly a team effort, with our Canadian and US offices working
closely together to ensure the migration was successful,” said Global
Payment’s Vice President for Canadian Operations and Technology, Bruce Nanton.
“Our Canadian merchants will now be offered expanded reporting capabilities
and detailed summary statements,” said Senior Vice President of Customer
Support, Vincent Perrelli. “Our main goal is to provide the finest service
and support for all our merchant customers,” Perrelli said.
Global Payments significantly broadened its presence in North America in
2001 with the acquisition of the merchant card services business of Canadian
Imperial Bank of Commerce and the merchant services business of National Bank
of Canada. Global also formed ten-year marketing alliances with the banks.
These transactions made Global Payments the largest publicly traded,
independent MasterCard and Visa acquirer in Canada and gave Global Payments
the capability to provide Canadian businesses one source for all of their
Visa, MasterCard, debit and other payment processing requirements.
Global Payments Inc. is a leading provider of electronic transaction
processing services to merchants, Independent Sales Organizations (ISOs),
financial institutions, government agencies and multi-national corporations
located throughout the United States, Canada and the United Kingdom and
Europe. Global Payments offers a comprehensive line of payment solutions,
including credit and debit cards, business-to-business purchasing cards, gift
cards, Electronic Benefits Transfer (EBT) cards, check guarantee, check
verification and recovery, terminal management and funds transfer services.