Citibank Q2/14

Citibank’s U.S. bank credit card profits increased substantially from one-year ago driven by record low delinquency and charge-offs coupled with rising purchase dollar volume and higher net credit margin. Citi’s U.S. retail credit card profits of $430 million were likewise up year-on-year. Citi’s total delinquency rate for U.S. bank credit cards, as a percentage of EOP outstandings, declined 20 basis points from the prior quarter to 1.67% and dipped 14 bps from the year ago quarter.

Diebold Names VP Global Services

Diebold has named Sal Mahbouba VP, global services. To lead the company’s global services portfolio, infrastructure and service technology teams, Mahbouba has held various leadership positions at several global high-tech and service-oriented companies where he has been responsible for all aspects of a global services business including supply chain management, forward and reverse logistics, and break-fix repair. During his more than 10 year career with Oracle, Mahbouba was responsible for the conceptualization, development and implementation of consistent business practice, process optimization and solution architecture. More recently, he spent five years at Avaya, Inc. during which time he drove profitable growth and market expansion.

Powa Launches POS Software Program

Powa Technolgies completed its Alpha program and rollout of its advanced PowaPOS Software Developer Program to independent software vendors (ISVs) globally. The PowaPOS Software Developer Program features the PowaPOS SDK and online Developer Portal that, together, simplify app integration with PowaPOS point-of-sale hardware and services, including PowaTag, the company’s fast-growing mobile commerce solution that has more than 500 brand partners around the world. PowaTag’s global expansion was recently enhanced with the acquisition of Hong Kong-based MPayMe. The PowaPOS SDK works seamlessly with existing smartphone and tablet applications. A consistent set of APIs work across iOS, Android and Windows operating systems and drives the PowaPOS T-Series hardware and the PowaPIN EMV-enabled card reader. Standard interfaces are provided for the T-Series’ unique integration of tilting/swiveling tablet mount, high-speed printer, 2D barcode scanner, encrypting magnetic stripe reader, EMV-compliant smartcard reader, secure PIN-entry keypad, and cash drawer.

Tablet Banking

Tablet banking is predicted to rise to 138 million users in five years. A new Javelin reports says tablets are becoming the primary device used for a variety of mobile banking tasks. In fact, about 1 in 3 consumers point to tablets as the mobile device he or she primarily uses to email the financial institution. While FIs have worked diligently to finesse mobile banking for smartphone users, but they are less prepared for tablet bankers.

ACI Announces Latest Online Banking Platform Client

ACI announced Webster Bank, a leading regional bank in the Northeast, has selected the company to host its online banking platform. With $21 billion in assets, Webster Bank provides a variety of business, institutional and consumer financial services through its 166 banking centers and 311 ATMs, as well as via phone, mobile and online banking. In order to serve clients’ online banking needs more effectively, improve usability and bring new features to market faster, Webster is moving to ACI’s hosted platform from an in-house system. Webster selected ACI’s industry-leading online banking platform, Universal Online Banker. Webster’s application will run in ACI’s secure and fully compliant data center, which hosts banking and payment solutions for more than 4,000 financial institutions, retailers, and billers.

Customers Bank Mobile App Makes Available P2P mTransfer

Customers Bank announced the release of version 4.0 of their mobile app, CB Access. This keeps Customers Bank at the forefront of mobile banking, said Warren Taylor, Executive Vice President and President of Community Banking at Customers Bank. Upgrades include Trusteer Mobile Security, P2P Money Transfer Service, and Spanish Content options. Trusteer is an IBM company which will provide a significant layer of mobile security free of charge for customers to protect them while they bank, surf or shop using their mobile device.

Cards on Demand

Card Cells unveils its latest extension, Card Cells Concierge, developed to help customers easily create custom plastic cards on-demand for gift cards, loyalty cards, membership cards, business cards and more. Card Cells Concierge provides custom plastic card printing, manufacturing and design for gift cards, loyalty cards, membership cards, business cards and more.

Delinquency Q1

The number of credit card users using their cards as a transactional tool rather than as a form of debt has been rising this year. Furthermore, for the first time in more than a year credit card delinquencies headed south in 2014 by 16 basis points (bps) and remain well below their 15-year average of 3.82%. Only 2.44% of all credit card accounts were more than 30 days past due in the first three months of this year.

ATM Fraud Association

Diebold and Wincor Nixdorf form a new association to establish industry-wide norms in the form of agreed technical standards for secure ATMs and ATM components. The aim of the association is for banks and other users to be able to draw on a uniform set of readily available and thoroughly reviewed solutions if they so choose. Both companies are looking to institutional operators – primarily banks and IT service providers – global ATM manufacturers and their suppliers to join the new association.

First International Certificate for ATM Operators Awarded

The ATM Industry Association (ATMIA) announced the first ever ATM operator to be internationally certified after completing the industry’s new professional online operational training. Amy Coulson, Operations Manager with Pueblo Bank & Trust, has been awarded the industry endorsed International Certificate for ATM Operators to become the first certified ATM Operator since the training launched earlier this year. The courses offered are online, represent job-specific training for ATM operators and have been developed by ATMIA on an international level for all ATM operators/owners irrespective of which regional, national or global markets they operate ATMs in. Participation in the ATM Operator training is user-friendly, with all courses automatically tracked electronically via ATMIA’s website.