MoneyGram renewed an agreement with Albertsons LLC to offer services at more than 600 locations across the U.S. The renewed agreement with Albertsons LLC includes provisions for a system upgrade which will allow customers to interact face-to-face with customer care agents while completing their MGI transactions. The agreement also includes provisions for fresh signage that will direct customers to the service desk for all MoneyGram support.
Q2 secured virtual banking and Urban Partnership Bank deployed upbAnywhere for online and mobile banking. Using the Q2platform, Urban Partnership Bank account holders can now securely access their bank accounts and manage money whenever and wherever they want using a computer, tablet or mobile phone. Q2’s technology offers Urban Partnership Bank convenient, round-the-clock banking for the underserved and under-banked populations of Chicago and Detroit. Q2 helped Urban Partnership Bank implement Anytime, Anywhere Access, mBanking and Better Record Keeping.
Smart Action Company has been awarded PCI DSS certification from the independent Qualified Security Assessor (QSA) firm, Tevora Business Solutions. The certification comes after a lengthy audit of every aspect of the technology and operations of SmartAction. The certification process verified that the company meets all Payment Card Industry security requirements (PCI DSS 2.0) as a service provider. SmartAction first earned PCI certification in 2011. The artificial intelligence based system handles many types of voice self-service including: order processing, customer service, scheduling, and billing-related calls in natural speech at a fraction of the cost of live agents – all within the industry-recognized security guidelines established by PCI.
The critical mission to develop a common solution for EMV in the U.S. received a significant boost last week as the Debit Network Alliance was founded. In a much-needed move, 10 of the country’s 18 PIN-debit networks came together to provide a structure for the governance, deployment and implementation of the EMV debit standard. This is a first step to the crucial collaboration that can propel EMV forward quickly, efficiently and in a way that protects the interests of all the parties that keep our complex payments system humming. To truly realize the value EMV can bring the U.S. payments system, all networks must participate in the development of a communal ” and compliant ” standard. Without it, three “must-haves” ” merchant routing choice, issuer portability and healthy industry competition ” are at risk. DNA aims to make each of the EMV tools in the payments toolbox accessible to everyone.
Allied Payment Network online and mobile bill payment services partnered ACI Worldwide to offer same-day bill payment capabilities through Allied’s mobile photo bill pay solution, Picture Pay. Picture Pay will integrate with the ACI Bill Payment Engine and proprietary Biller Endpoint Network (BEN), an electronic biller network that delivers millions of payments to more than 9,000 electronic biller endpoints each month. By seamlessly integrating with the ACI Bill Payment Engine, Picture Pay’s end users now have the added convenience of a same-day payment option to immediately process a bill payment.
American Express agreed to settle two putative antitrust class actions filed by U.S. merchants that challenged the company’s Card acceptance agreements. The settlement agreement will address certain merchant concerns, while helping to ensure that American Express Card Members are treated fairly at the point of sale. It will also limit the Company’s exposure to future legal claims. The first lawsuit, In re American Express Anti-Steering Rules Antitrust Litigation, challenges the Non-Discrimination Provisions in the company’s merchant contracts. The lawsuit dates back to 2006 and is pending in the U.S. District Court for the Eastern District of New York. The second lawsuit, In re Marcus Corporation, challenges American Express’ Honor All Cards Provisions. This lawsuit dates back to 2004 and is pending in the U.S. District Court for the Southern District of New York. American Express will reimburse the class plaintiffs’ costs of notifying merchants of the settlement up to $2 million and will provide an additional $2 million fund for plaintiffs to communicate to merchants about the terms of the settlement.
USA Technologies announced that the U.S. Patent Office has granted its 87th patent. U.S. Patent 8,596,529, titled Interactive Interface Effectuated Vending, adds to the collection of intellectual property USAT has accumulated over a number of years as self-serve retail markets, such as vending, transition from cash-only to cashless and other value-added offerings enabled by a connected technology platform.
eBay completed its acquisition of Braintree payment platform of approximately $800 million in cash. Braintree will now operate as a separate service within PayPal under the leadership of Braintree CEO Bill Ready, who will report to PayPal President David Marcus and has joined PayPal’s executive staff. eBay anticipates the acquisition will have an immaterial impact to PayPal’s 2013 net total payment volume. eBay expects that definitional differences between PayPal’s net total payment volume and Braintree’s projected $12 billion payment volume for 2013, approximately one-third of which is expected to be driven by mobile payments, will lead to a significant portion of Braintree’s payment volume not being additive to PayPal’s net total payment volume and treated instead like PayPal’s payment gateway business, with only the revenue being recorded.
MBNA has launched a new, free Smartphone Card Services app as part of the continued evolution of the way it provides services to customers. It will offer a viewing a summary of account information such as balance and payment information. It will also allow the user to make a debit card payment, view their PIN and recent transactions.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Card payments now account nearly 70% of all noncash payments, while the number of checks paid continued to decline. A 2013 Study by the Federal Reserve now shows the total number of noncash payments, excluding wire transfers, was 122.8 billion, a growth rate of 4.4% annually from 2009 to 2012. The…
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] U.S. credit card gross dollar volume (GDV) is poised to drop around 120 basis points in the fourth quarter due to rocky retail sales. After a terrible 2008 and 2009, holiday retail sales volume are slowly crawling back. This year fourth quarter credit card GDV is projected to grow 6.5%, compared…
FIS earned best-in-class mobile awards from two leading analyst group, named 2013 Best in Class Mobile Banking Vendor Overall by Javelin Strategy & Research and Best in Class ranks from CEB TowerGroup in the areas of Customer Experience, Interface Development and Integration & Management in its Mobile Banking Solutions Technology Analysis report. FIS Mobile received Javelin’s highest honor, winning Best in Class overall from its 2013 survey and was voted No. 1 in Top 3 Mobile Banking Vendor Standards and Customized Solutions and No. 1 in Top 3 Mobile Banking Standard Solution. It was ranked based on best in class in customer experience, interface development and integration management.