Ifbyphone, the leader in voice-based marketing automation, launched its new PCI-compliant IVR (interactive voice response) solution, providing direct response TV (DRTV) marketers with the most advanced and flexible solution for securely auto-processing phone orders. Unlike cumbersome legacy IVR products that are difficult and time-consuming to deploy and modify, Ifbyphone’s next-generation IVR can be quickly rolled out and easily updated, so DRTV marketers can optimize their efforts to maximize revenue. DRTV marketers rely on IVR technology to automate over-the-phone credit card payment processing and generate revenue with upsells and transfers. Ifbyphone’s cloud-based IVR remedy can be deployed in a fraction of the time of legacy IVR tools and gives DRTV marketers the ability to monitor IVR performance in real time, conduct A/B tests, and make IVR script and other changes to help generate greater revenue. It also offers real-time credit card authorization to verify each caller’s information before accepting a purchase and web-based reports with real-time data that provide deep insight into marketing performance.
HP and First Data electronic commerce and payment processing announced that HP Converged Infrastructure will be the foundation for First Data’s VisionPlus Flex solution, which enables financial institutions to cost-effectively process payment portfolios of up to 10 million accounts. VisionPLUS Flex enables financial institutions to issue and process credit, debit, commercial and prepaid cards, as well as to address closed-end loan account processing on a single platform. Through this collaboration, First Data is now delivering VisionPLUS Flex in an appliance delivery model. With VisionPLUS Flex appliances, financial institutions can also lower the total cost of ownership, offer the ability to process payments in country and transform organizations’ existing IT platforms to support growing enterprise demands.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Cardtronics announced its wholly owned subsidiary, Cardtronics USA, Inc., has acquired the assets of Merrimak ATM Group, LLC. Based in Rohnert Park, Calif. and an independent ATM deployer since 1995, Merrimak ATM Group provides ATM services”primarily ATM sales, transaction processing and ATM managed services”to a nationwide fleet of 4,800 ATMs, consisting…
Allied Payment Network online bill payment services to the financial industry is generating positive buzz around its innovative bill pay solution, Picture Pay mobile bill payment app allowing consumers to pay bills using the camera on their mobile device. FinovateSpring is a two-day showcase of the newest financial and banking technology innovations from leading established companies to young startups. This year’s spring event attracted more than 1,300 attendees, which the conference reports as the largest attendance to date. With Picture Pay, users take a picture of the bill, enter the amount and date, and the bill is paid. Picture Pay’s technology does the rest by reading the data from the bill, then syncing with the customer’s bank or credit union to process the payment.
Blackhawk Network and Monitise mMoney solutions announced an agreement to make mobile gift card purchasing available to consumers through certain banks and financial institutions in the United States. Prepaid gift cards from Blackhawk Network’s popular GiftCardMall™ will be available to consumers for purchase from participating banks and payment companies’ mobile wallets, powered by Monitise. With this new relationship, Blackhawk’s extensive network will integrate into Monitise’s mobile banking ecosystem, making it easier for consumers to purchase Blackhawk gift cards from popular retail brands via mobile. The new partnership provides customers with access to gift cards on the go, making these purchases convenient, building loyalty with their preferred financial institutions, and opening the door to more innovative mobile offerings.
Think Finance online financial products that bridge the gap between payday loans and credit cards announced it will sponsor and host an Industry Innovation Session at the 8th Annual Underbanked Financial Services Forum on June 6 in Miami, Fl. The session, entitled “The Next Generation of Financial Consumers – Millennials, the I-Want-it-Now Generation,” will focus on the financial preferences and concerns of 18 to 34 year olds. Think Finance will unveil the findings of a new study conducted by Harris Interactive about Millennial attitudes, habits and aspirations around their personal finances. The event will also feature a panel of Millennials who will share their perspective on the findings and discuss what they really want from banks and other financial service providers when it comes to financial products, technology, customer service and more.
BBVA Compass expanded its iPhone app with Picture Bill Pay, allowing customers to pay bills and add payees by taking pictures of their paper bills with their iPhones. Picture Bill Pay captures the payee and payment details from the paper bill and automatically populates those fields in the BBVA Compass bill pay service for customer verification and scheduling. The new feature eliminates the need to manually type information to add payees and also cuts back on the likelihood of making a mistake when entering the details, Carriles said. BBVA Compass is one of the first banks to offer picture bill pay capabilities using Mitek System’s Mobile Photo Bill Pay.
Micropross is proud to announce that ICTK, the leading test laboratory dedicated to the smartcard industry, successfully passed the audit process from EMVCo aiming at enabling them to deliver certification of contactless devices following the EMVCo Level 1 analog specifications. The Micropross EMVCo validated Level 1 test bench is part of the Contactless Test Station, a revolutionary concept concentrating in one box which contains all elements necessary to perform ISO 10373-6, ISO 10373-7, ICAO, EMVCo, and NFC Forum analog, digital and applicative tests. This unique tool therefore satisfies the customer’s needs. Micropross is the only test tool provider on the market with such a wide coverage, so many validated solutions (EMVCo, NFC Forum, ICAO) and with the ability to provide all hardware and software elements from the same source.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Citi Commercial Cards has rolled-out CitiManager Mobile, a mobile-optimized version of the CitiManager desktop portal, Citi’s state-of-the- art account management tool. With the CitiManager Mobile site, Citi corporate cardholders can easily view their accounts, statements and new transactions from multiple device types, including iPhone, Windows, Android, and Blackberry. CitiManager Mobile is…
CSR data compliance solutions and expert business services that helps organizations turn compliance into revenue, announced that Director of Consulting Services Linda Grimm will speak to attendees of the NorthEast Acquirers Association (NEAA) 2013 Summer Seminar on June 12th about the business threat of mishandling PCI and other personal data. Grimm will provide the latest news affecting merchants and their service providers in “The Future of PCI – Protecting Only Credit Card Data Isn’t Enough: How to Use Personal Data Protection Services to Improve Customer Retention and Boost Your Bottom Line” at the Hilton Hotel in East Brunswick, N.J. The NEAA provides an educational forum for financial institutions and members of the acquiring industry whose attendees will hear Grimm describe the opportunity to provide revenue-generating services their merchants need at a time of mounting pressure for federal legislation that would hold merchants accountable for data security. Class action data breach lawsuits highlight the need for all organizations to protect all personally identifiable (PII) and protected health information. By helping merchants go beyond protecting credit card data, just one type of PII, the payments community can be first to fill a need for security services that binds relationships and generates significant new revenues.
Conestoga Bank is expanding its interactive video banking program with NCR Corporation. Expanding on its use of interactive video tellers to conduct transactions from uGenius, which NCR purchased in January 2013, the Bank is installing two additional personal teller machines (PTMs) into their new Bankwerx. These PTMs connect bank customers to a live, remote teller via a two-way video/audio conversation over an ATM. The remote tellers have full control of ATM functions, creating an interactive experience in which customers can complete more than 95 percent of typical branch transactions and do them faster – with transaction times typically 33 percent faster than an average teller interaction.
Virtual Piggy safe youth payments will integrate its youth-friendly payment system into the MWRC ExoVend ecommerce platform.This strategic partnership gives Virtual Piggy the ability to integrate into many global and start-up merchants that fall under the MWRC umbrella, including Body Glove International, Sea Doo SeaScooters, Channel Island Surfboards, and Frankie B. The scope of the partnership spans from action sports (surf, snow, water, moto) to leading fashion brands.