Jack Henry Announces New Call Center

Jack Henry & Associates technology solutions and payment processing services introduced its “jhaCall Center” comprehensive telephone support and customer service solution. The solution automatically captures and authenticates customer information using state-of-the-art Computer Telephony Integration technology for a variety of implementation options. The sophisticated jhaCall Center software can be implemented in-house for financial institutions that want to retain responsibility for call center operations but need an intuitive, user-friendly technology platform that provides extensive case management capabilities and full integration with their JHA core processing system. The “jhaCall Center” will ultimately provide a cost-effective solution that expedites and enhances customer service, improves operational efficiencies, and reduces demands on internal staffs.

2Checkout Launches iPhone App

2Checkout online payment processor partnered Inexika to launch its “2Checkout Mobile” iPhone App. With this, 2Checkout sellers can now access their account from anywhere, adding “2Checkout Mobile” to its available bundled services at no additional charge. The “2Checkout Mobile” service allows sellers to check their account balance and view sales history, issue refunds, or call and email customers directly from within the app.

EVERTEC and EVERTEC Finance Extend Exchange Offer

EVERTEC and EVERTEC Finance have extended their pending exchange offer to exchange up to $40,000,000 aggregate principal amount of their 11% Senior Notes due 2018 that have been registered under the Securities Act of 1933 for a like principal amount of their outstanding 11% Senior Notes due 2018 which were issued on May 7, 2012. The Issuers have been advised by their exchange agent that, as of the close of business on August 27, 2012, approximately $39,300,000, or approximately 98%, of the Old Notes, have been confirmed as tendered in exchange for a like principal amount of the Exchange Notes.

Evolution1 Named to 2012 500|5000 List

Evolution1 named to the sixth annual Inc. 500|5000 of the nation’s fastest-growing private companies. As the nation’s largest electronic payment, on-premise, and cloud computing healthcare solution that administers reimbursement accounts, Evolution1 joins Unified Payments, Yelp and Giftcards.com. In a challenging economic environment, median growth rate of 2012 Inc. 500|5000 companies remains an impressive 97 percent. The 2012 Inc. 500|5000 is ranked according to percentage revenue growth when comparing 2008 to 2011. Evolution1 has a three-year sales growth of 116 percent.

DFC Global Exec Set to Present at Investor Conferences

DFC Global for the unbanked and under-banked consumers announced its EVP & CFO, Randy Underwood, is set to present at upcoming investor conferences. These include the CL King 10th Annual Best Ideas Conference on September 12 at the Omni Berkshire Hotel in New York and the JMP Financial Services and Real Estate Conference September 13 at the St. Regis Hotel, also in New York.

TOSHIBA TEC Unveils Print on Demand App

TOSHIBA TEC expanded its e-STUDIO MFP application platform with an integrated Print on Demand application (e-BRIDGE PODApl). The new Toshiba TEC Print on Demand application helps to further optimize this process as a hands-on tool that is easy to deploy, straightforward and easy to manage with a tangible return on investment. Toshiba’s e-BRIDGE Open Platform is a flexible, open software architecture that allows solution partners to create value-added MFP solutions to further improve the workflow efficiency of businesses. The Toshiba e-BRIDGE PODApl is embedded into e-BRIDGE to achieve a perfect customization.

MasterCard Launches ISIC Card

Almost 65% of parents of college-aged young adults worry about their child’s ability to manage money while 40% believe their young adults will run out of money in the first month of college. Meanwhile, parents are concerned about their child’s ability to manage their credit ratings, coinciding with text alerts and freeze spending apparently helping parents feel more comfortable about their child’s ability to manage finances. In response to these findings, MasterCard is partnering with the International Student Identity Card Association (ISIC) to give students the identity benefits of the ISIC card. Cardholders are also entitled to more than 40,000 discounts and benefits in over 120 countries. By combining an ISIC card with a MasterCard branded payment card, students have access to services at every stage and aspect of their student life, providing them with easy and secure ways to manage their money, track spending and purchase goods at discounted prices – whether online or in store.

Harland Financial Expands Payments Offering

Harland Financial Solutions is expanding its current EFT products and services to include card services and adding a new electronic bill presentment and payment offering, in conjunction with its recently released “DPXPay” P2P product. With this, Vantiv and Harland Financial Solutions’ expanded line of EFT products now includes credit card, ATM and debit processing, merchant services, rewards and fraud prevention. Added servicing capabilities include pre-paid and gift cards, card personalization, debit PIN processing through the Vantiv-owned Jeanie® network, cardholder eServices and more. Harland Financial Solutions has expanded its bill payment capabilities and delivers “Cavion” Bill Pay as part of its Cavion suite of self-service solutions.

Credit & Debit Card Fraud on the Rise

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Data now show a continuing shift towards online, mail-order and telephone-order fraud versus counterfeit fraud over the same period. With this, from January 2010 to September 2011, card-not-present fraud losses increased at twice the rate of counterfeit card losses. Though Internet, mail and telephone fraud accounted for the highest total fraud…

Toshiba Deploys high-performance hybrid POS

TOSHIBA launched its “WILLPOS M30” high-performance hybrid POS allowing retailers to connect with sophisticated consumers in the new world of multi-channel retailing. The “WILLPOS M30” performance benefits ensure the terminal is 5-20 times superior to the current competitive top of the range POS terminals. The WILLPOS M30 is indeed a successful balancing act of advanced PC technology with the key requirements of retail. Its ‘green credentials’ and future-proof upgrade options on board ensure retailers a positive ROI that sets the WILLPOS M30 apart from other PC-based POS systems. The embedded ‘Deep Sleep’ mode reduces its energy consumption in a most dramatic way when compared to the traditional ‘stand-by’ mode.

Discover and DoSomething.org Bring Financial Education to High Schools

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Discover partnered DoSomething.org non-profit organization to encourage teenagers to petition their high schools to bring financial education into their classrooms. Students can visit DoSomething.org to sign the petition, which they can then either print or email to their school administrators. By sharing the petition with five others, the petitioning student is…