MI-based credit card processor North American Bancard has ankled Jim Parkinson as chief information officer. In his new position, Parkinson will be responsible for the company’s IT operations, including IT engineering, PMO and the IT products and strategy teams. Parkinson comes to NAB with extensive experience with digital projects and strategies, and in leading IT…

Outlooks 2016

Next year will be full of complex challenges for pay-now product experts, as the last decade has been. Indicators suggest that less effort will be wasted on legal entanglements and arbitrary requirements and more thought and effort will be focused on improving the user experience, improving payment security, and solving real payments problems.


Capital One’s (COF) international credit card outstandings, not currency adjusted, increased 6.7% year-on-year (YOY) in the third quarter (3Q/15), while purchase dollar volume (PDV) soared 60.5% YOY. Delinquency dropped 69 basis points (bps) and charge-offs sunk 152 bps YOY.

Big 6 3Q Marketshare

The Big 6 issuers, based on U.S. outstandings of $925 billion, controlled 51.8% of the U.S. bank credit card business at the end of the third quarter. Chase led the pack with a 13.7% share followed by Bank of America (BofA) at 9.5%; Capital one (COF) at 8.9%; Citibank (Citi) at 7.0%; American Express (AXP) at 6.7%; and Discover (DS) at 6.3%.