Cardlytics to Speak at Big Data Week Atlanta

Cardlytics Card-Linked Marketing will be speaking at Big Data Week Atlanta. Marketing Research is facing both a challenge and an opportunity as Big Data technologies have entered the field, bringing new approaches to gaining customer insights and understanding consumer behavior. This informative roundtable discussion ” which brings together thought leaders and industry experts from technology companies, research firms, and academia ” will discuss trends, challenges, and opportunities in the research field. Big Data Week global platforms brings together a global community of data scientists, data technologies, data visionaries, and data businesses spanning six major commercial, financial, social, and technological sectors.

Agilysys Software Taps Healthcare Market

Agilysys, a leading provider of innovative information technology and hospitality software, services and solutions, continues to expand its footprint in the U.S. healthcare market. Hospitals and other healthcare providers in almost every state, ranging in size from large multi-facility systems to single freestanding hospitals, use Agilysys solutions for point-of-sale, inventory and procurement, document management and self-service to enhance productivity and profitability. InfoGenesis POS is an award-winning point-of-sale solution that combines powerful reporting and configuration capabilities in the back office with a fast, intuitive and easy-to-use terminal application. The flexible system is easy to set up, and its scalable architecture enables customers to add workstations without having to build out expensive infrastructure. It also integrates easily with other applications. The software’s detailed and high-quality reporting capabilities give insight into sales data and purchasing trends. InfoGenesis POS is available as an on-premise solution or through a subscription service.

Agilysys Inks Latest POS Client

Agilysys announced that Wet ‘n’ Wild Las Vegas water park selected its “InfoGenesis” POS solution to streamline food and beverage operations and enhance guest service. The park opened Memorial Day weekend. Agilysys “InfoGenesis POS” POS software combines powerful reporting and configuration capabilities in the back office with a fast, intuitive and easy-to-use terminal application. The flexible system is easy to set up, and its scalable architecture enables customers to add workstations without having to build out expensive infrastructure. It also integrates easily with other applications, such as gift card and guest management solutions. The system’s detailed and high-quality reporting capabilities give insight into sales data and guest purchasing trends. Other features include packages and prix fixe menus, signature capture and multi-language capability. InfoGenesis POS is available as an on-premise solution or through a subscription service.

Sallie Mae’s Upromise Launches College Savings Program

Sallie Mae’s Upromise service launched a local program offering cash back for college at hundreds of independent local merchants around the country. Cash back is available every day at spas, restaurants, shoe stores, book stores, clothing retailers, specialty stores and more. Upromise continues to offer the nation’s largest network of places to earn cash for college with 54,000 restaurants, retail locations and service providers nationwide. Upromise members have long enjoyed rewards by shopping Barnes & Noble online, and now Upromise by Sallie Mae offers the convenience of in-store shopping at the hundreds of Barnes & Noble local retail stores nationwide. Local college savings can be scouted on the go with the free Upromise mobile app available on iPhone, iPod touch and Android smartphones, or planners can plot out purchases and dining destinations on a desktop.

Internet Banking Channel Preferred by 41%

With 41.4% of consumers’ preferred banking channel being the Internet, it is easily the most popular. This is followed by Branch banking, preferred by 32.6%, ATM banking, preferred by 23.3% and Mobile and Telephone a distant fourth and fifth at 1.5% and 1.3% respectively. When there is a banking problem, however, consumers most often wanted to speak with a person when they had an account issue, with 60% disclosing the preference to visit a branch, 34% preferring to use the phone and only 6% to contact the bank online. These findings were thanks to research from Empathica Customer Experience Management (CEM) solutions through its “Q2 Empathica Consumer Insights” survey of more than 15,000 Americans and Canadians, which also showed only 1.5% use their mobile device for everyday transactions. It also showed 51.2% of U.S. consumers and 60.3% of Canadian consumers do not trust the security of mobile banking, compared to the 21.7% of U.S. and 26.2% of Canadians that do not trust Internet banking; 84% trust the branch the most; and 38.2% of Americans favor Internet banking overall.

NetBank Falls Apart; ING Picks Up the Pieces

The Office of Thrift Supervision announced Friday that it closed the Atlanta-based $2.5 billion NetBank and appointed the FDIC as receiver. NetBank sustained significant losses in 2006 primarily due to early payment defaults on loans sold, weak underwriting, poor documentation, a lack of proper controls, and failed business strategies. However, ING DIRECT agreed to acquire $1.4 billion in deposits and 104,000 new customers of Netbank for $14 million. Since its inception in 2000, more than 5 million Americans have their savings with ING DIRECT, building the bank to $57 billion in deposits, $23 billion in mortgage loans and $75 billion in assets.

GGP Expands its AmEx Gift Card Offerings

General Growth Properties has become the first shopping center developer and management company to offer a line of themed American Express Gift Cards for special occasions. At ten U.S. properties, the American Express Gift Cards “Especially for Kids,” “Especially for Teens,” and “Especially for Birthdays” are already being offered to customers. GGP shoppers can also take advantage of “AmEx Gift Card” cardholder-only special offers at participating merchants including Build-A-Bear Workshop, f.y.e., KB Toys, Kid’s Foot Locker, and California Pizza Kitchen. General Growth has ownership interest or management responsibility for a portfolio of more than 200 regional shopping malls in 45 states.

Priority Payment Systems Launches New Venture

GA-based Priority Payment Systems has hired Ryan O’Connor, previously with TransFirst, as SVP of Mergers & Acquisitions. This new venture of Priority Payment Systems is called Priority Finance. O’Connor will be responsible for overseeing Priority Finance’s acquisition strategy including ISO/Agent residuals and bank portfolio purchases. O’Connor brings over a decade of experience in the financial industry to his new role, most recently serving as president of Business Development for TransFirst. O’Connor has also held executive management positions with creditcards.com and Card Payment Systems. Priority Payment Systems provides merchant services to credit card accepting businesses and facilitates sales of merchant processing, provides credit/underwriting functions, and manages fraud prevention, settlement and account reconciliation.

TSYS is Offering a Debit Rewards Workshop

TSYS has scheduled an October 4th workshop to discuss strategies for debit rewards at the upcoming “ATM, Debit & Prepaid Forum” in Las Vegas. TSYS is one of the world’s largest payment-services companies, offering a broad range of packaged or outsourced issuing and acquiring technologies that support consumer finance, credit, debit and prepaid services for financial institutions and retail companies worldwide. ESC Loyalty is one of the leading providers of loyalty solutions for the financial services and retail industries.