Chicago-based Arroweye Solutions has ankled Betty Mitchell as vice president of client engagement. She is responsible for leading a team of Arroweye client partners who implement, manage, and grow client programs.
CardWeb.com’s CardData database of Company Profiles today features Rêv Worldwide.
CardWeb.com’s CardExecs database of card industry movers and shakers today features Ram Chary, Chief Executive Officer of Global Cash Access. GCA is a cash access provider of products and related services to approximately 1,000 casinos and other gaming properties globally.
Payveris online and mobile payments company expanded its executive leadership team with the addition of industry veterans Rich Pelikan and Mickey Goldwasser. As vice president of sales, Pelikan will be responsible for leading all of Payveris’ sales, account management and business development efforts. As vice president of marketing, Goldwasser will be responsible for the planning, managing and execution of all aspects of the company’s marketing, communication and public relations activities. Pelikan joins Payveris from COCC financial institution core data processing and ancillary services provider as head of sales and has held prior business development leadership roles with Fiserv, eFunds Corporation, BISYS Document Solutions and Deluxe Corporation. Goldwasser joins Payveris from Q2 electronic banking solutions for banks and credit unions and has held previous marketing leadership roles with Continuity Control, Eclipsys and Open Solutions Inc. (now Fiserv).
Fiserv financial services technology solutions announced Dr. Kathy Herziger-Snider joined the company as vice president of channel management, Card Services. Here Dr. Herziger-Snider will provide strategic business development leadership, with a specific focus on the credit union segment, for the Card Services division. Herziger-Snider comes to Fiserv with extensive payments and core services industry expertise. Most recently she was vice president of product development at CO-OP Financial Services where her responsibilities included establishing execution and delivery of the organization product plan into the overall corporate strategy. In addition, she was responsible for the technical integration of mature and emerging products into competitive market strategies. She served at CO-OP Financial Services for 12 years in a variety of executive positions.
FIS named 25-year FIS veteran and current President and Chief Operating Officer (COO) Gary A. Norcross to its board. Having assumed the role of President and COO on March 30, 2012, Norcross is responsible for the steering and execution of the company’s global business strategy. Prior to his current role, Norcross held several leadership positions within the company and was instrumental in the 2009 acquisition and integration of Metavante Technologies, Inc. He was also instrumental in the acquisition of leading organizations such as Certegy and eFunds and more than 15 other companies, helping to grow FIS to more than 35,000 employees with over $5.8 billion in annual revenue. Norcross is active in the local North Florida community and serves on the Dean’s Executive Advisory Board for the Sam M. Walton School of Business at the University of Arkansas.
Bruce Hopkins has been named GM, Processing Solutions with Fiserv Card Services to support debit, credit and risk products and services, and manage the service delivery and payment processing functions. Hopkins joins Fiserv from FIS where he previously served as senior vice president for the Merchant Solutions division within the Retail Payments Solutions business, where he served in a variety of management roles leading payments business lines, including ATM acquiring, gateway processing, payments fraud management, biller direct payments, government payments, merchant solutions and the closed loop gift card business. He holds a master’s degree in business administration from Marquette University and a Bachelor’s of Business Administration in Management Computer Systems from the University of Wisconsin-Whitewater.
Steve Boyer has been appointed Executive VP, Business Development with Galileo Processing prepaid, credit, debit and alternative financial services technologies. Boyer brings with him nearly three decades of experience in payments automation. In 1993 Boyer co-founded the concept of a declining balance closed-loop card for merchants, which later became known as the gift card. Boyer was most recently Chief Revenue Officer for HOPS, a SaaS-based business intelligence and data processing software firm. Boyer worked with large open-loop prepaid and payment automation programs at American Express, Wachovia, ADP Corporation, MBNA, Bank of America, Capital One, Chase Bank and others.
Tim Munto has joined TSYS Acquiring Solutions as Group Executive, Sales and Client Relations. Bringing with him more than two decades of experience in the payments industry, Munto served as Bank of America Merchant Servicesâ Sales Executive and gained extensive sales experience in the financial services industry with National Processing Company (NPC), eFunds Corporation and Bank One. He holds a Bachelor of Science degree from Wright State University and masterâs in business administration from the University of Dayton. TSYS outsourced payment services provides issuer- and acquirer-processing technologies that support consumer-finance, credit, debit, healthcare, loyalty and prepaid services for financial institutions and retail companies.
TX-based prepaid debit program provider NetSpend has hired George W.
Gresham as Chief Financial Officer.
Gresham joins NetSpend from Global Cash Access, Inc. (GCA) where he
served in the same capacity. Gresham joined GCA, a leading provider of cash access services to the
gaming industry, in February 2008 and was responsible for all facets of
the companyâs financial activities. Prior to his tenure at GCA, Gresham
served as Chief Financial Officer, Chief Administrative Officer and
Executive Vice President of EFD eFunds Corporation, a NYSE-listed
company that specialized in the development and deployment of payments
and payments-related technology.
Gresham holds a BS in Accountancy from Northern Arizona University, an
MBA from the Thunderbird School of Global Management and is a Certified
Portland, OR-based TRM reported third quarter net sales of $8.7 million, a 5% year-on-year increase. The growth was primarily attributable to increased transactions driven by the acquisition of Access to Money and the increase in the average number of transacting ATMs offset by a slight decline in the average withdrawal per ATM per
month. The adjusted EBITDA rose for the fourth consecutive quarter to $0.9 million as the company continued to manage expenses downward including the renegotiations of various contracts. TRM, the third largest non-bank ATM network in the U.S., also reported that the average number of transacting ATMs was 11,813 during the third quarter, compared to an average of 10,176 for 3Q/07. The average transaction-based sales per withdrawal was $2.35 per withdrawal, compared to $2.39 per withdrawal in the third quarter of last year. During the third quarter TRM renewed its contract with AMF Bowling and re-located substantially all of its customer service staff to its expanded Whippany, NJ office. For complete details on TRM’s third quarter performance visit CardData ([www.carddata.com](http://www.carddata.com)).
NCR has completed certification testing for
its new NCR SelfServ family of automated teller machines (ATMs) with
strategic ATM networks which include First Data, Elan, Metavante, Visa, Jack Henry,
Shazam, NETS, CSFI, ACI Worldwide, Inc., Postilion, Fifth Third
Processing System (FTPS), Fiserv and Fidelity National Information
Systems, formerly EFD (eFunds). The unique self-healing technology in NCR SelfServ allows the ATM to
automatically and quickly recover from âsoftâ failures with no need for
service intervention. In addition to increased consumer availability,
several NCR SelfServ enhancements make servicing faster and simpler,
especially for branch or cash-in-transit staff performing first-line
tasks. For example, NCRâs Self-Service Assistant, a robust graphic
operator panel with video and other unique capabilities, is an important
differentiating factor. It facilitates easier training of personnel who
can then manage any basic issues that may arise. This is another
important element of the overall efficiency built into this