Citibank faced a rough 2014 as fourth quarter (Q4/14)net revenues declined 8% sequentially (Q/Q) and flat year-on-year (Y/Y) to $16.5 billion. Citi’s Global Consumer Banking business declined 2% Q/Q and flat Y/Y to $9.5 billion for Q4/14.
Diebold’s Monitoring Center was named the Central Station Alarm Association (CSAA) 2011 Central Station of the Year, making it the first repeat winner of the annual award, having previously won in 2007. Diebold’s Monitoring Center serves as an extension of a customer’s security operations by monitoring a variety of security and energy-related systems, including video and access control systems, data networks and other items to help mitigate risk to physical and logical assets. Diebold’s also received a 2010 Call Center Excellence Award from the International Quality & Productivity Center (IQPC) while Frost & Sullivan named Diebold the North American Commercial Monitoring Company of the Year in 2009 and 2010. Meanwhile, the CSAA is a trade association representing companies offering CSAA-approved monitoring services.
Trintech Group integrated financial governance, transaction risk
management, and compliance solutions has announced revenues of $10.0
million for 3Q/09, an adjusted EBITDA net income of $1.4 million and net
income for the quarter of $512,000. Revenue fell 1% while EBITDA was up
from a net income of $550,000 from the year ago period with cash
balances of $18.9 million having generated just over $1.0 million cash
for the Q3/10 fiscal year. Meanwhile, gross margin amounted to $6.7
million in Q3 of the 2010 fiscal year, representing 67% of revenue,
compared to $6.5 million representing 64% of revenue in Q3 of the prior
year. Total gross margin was $6.7 million, an increase of 3% from $6.5
million in the corresponding quarter in the prior year, and total
operating expenses for the third quarter ended October 31, 2009 were
$6.2 million, a decrease of 15% from $7.2 million in the corresponding
quarter in the prior year primarily due to headcount reductions and
lower salary costs. During the quarter, Trintech announced that Amplifon
(UK) had selected its “ReconNET” software for financial process
compliance, a component of Trintech’s Unity platform, and that OSM
Corporate Services selected its “AssureNET Express” software for
financial process compliance, a hosted component of Trintech’s Unity
Direct Energy is not offering bill payment service provider epost as an
option for its customers in Alberta. Alberta
residents who want to receive their Direct Energy bill online simply
register at canadapost.ca/epost and select Direct Energy as a mailer.
Customers can also select from an additional 100 mailers to receive some
250 different documents (e.g. monthly credit card statements, utility
bills, telephone bills, or notices) through their free epost mailbox. A
secure, online document delivery service, epost enables leading
Canadian companies to deliver critical documents, such as bills to their
customers and pay statements to employees, online. For consumers, epost
is a secure and convenient online approach to receiving, viewing and
storing (for up to seven years) financial statements. Since epost was
launched in 1999, more than five million Canadians have registered for
International loyalty management Groupe Aeroplan has released its third
Gross billings from the sale of miles, points and other loyalty program
units (Aeroplan Miles) issued by the Corporation’s subsidiaries for the
three months ended September 30, 2008 amounted to $355.6 million compared to
$236.9 million for the three months ended September 30, 2007,
increase of $118.7 million or 50.1 %. While the majority of this increase is
attributable to the inclusion of the consolidated LMG results, Aeroplan
Miles issued under the Aeroplan Program during the quarter increased by
the comparable period of the prior year. Operating income, excluding
amortization of accumulation partners’
contracts and technology, amounted to $68.4 million for the quarter ended
September 30, 2008 compared to $48.1 million for the quarter ended September
30, 2007, representing an increase of $20.3 million or 42.3 %. At the
end of the third quarter, the Corporation had $174.1 million of
cash and cash equivalents and $452.9 million of short-term investments,
total of $627.0 million including the Aeroplan redemption reserve of $400
million. For complete details on Aeroplan’s latest results visit CardData (www.carddata.com).
OH-based FirstEnergy is accepting MasterCard credit and debit cards for customers to automatically pay their monthly electric bills. This convenient offering, available to customers of FirstEnergy’s seven electric utility operating companies that includes Ohio Edison, The Cleveland Electric Illuminating Company and Toledo Edison in Ohio; Metropolitan Edison, Pennsylvania Electric and Pennsylvania Power in Pennsylvania; and Jersey Central Power and Light in New Jersey, enables customers track payments easily via their monthly credit or debit card statement. Customers also may earn rewards depending on their specific card program. Customers enrolled in FirstEnergy’s electronic billing and payment program can participate in this service. FirstEnergy is a diversified energy company.
A new report has found that increasing expenditures on energy, healthcare and taxes are pressing concerns for small business owners. The new quarterly “VISA Small Business Spend Insights” report shows the average spend per transaction on “VISA Business” cards for energy-related expenditures increased 18% for the 12 months ending February. The average spending on “VISA Business” cards on healthcare-related expenditures increased 17% during the same period. Also, the average spending on “VISA Business” cards on tax preparation services and tax payments increased by 80% for the 12 months ending February 2007. Additionally, the average spending on “VISA Business” cards for advertising, management consultants/public relations, publishing and related expenses increased by 56% during the same period, twice the growth rate of expenditures in all categories. More than 600 small businesses are included in the quarterly survey.
First Data Utilities announced that Direct Energy has implemented the newest version of “Peace 8 Customer Information System” to manage its electricity and gas customers. “Peace 8” incorporates hundreds of new features and enhancements and reflects a particular focus on process improvement to lower utility customer cost-to-serve. Direct Energy delivered $7.6 billion USD of energy and energy-related services to residential and commercial customers in 2006. Direct Energy is one of North America’s largest energy and energy-related services providers with over 5 million residential and commercial customer relationships and is a subsidiary of Centrica plc. First Data Utilities develops utility billing software and provides outsourced utility billing and payment transaction services.
Tampa Electric has expanded its Metavante relationship to include the “Just Pay It Convenience” solution, which offers credit and debit card payment options to Tampa Electric’s nearly 650,000 customers. The Just Pay It Convenience solution through Tampa Electric features one-time, expedited payments with same-day posting capability. In addition to credit and debit cards, Tampa Electric customers can initiate expedited payments with their checking account and make phone payments with optional bilingual support.
Last year, Americans paid $89 billion in household bills, including electricity, cable TV, home and cell phone, insurance and rent with VISA debit and credit cards, about 25% above 2004. This week VISA has signed its largest electric utility system to-date offering the VISA payment option. OH-based FirstEnergy Corp. is introducing a fee-free program to offer an online payment option that enables customers to automatically pay their monthly electric bills with their VISA credit or check card. FirstEnergy serves 4.5 million customers. Operating companies include Ohio Edison, The Cleveland Electric Illuminating Company, and Toledo Edison in Ohio; Metropolitan Edison, Pennsylvania Electric and Pennsylvania Power in Pennsylvania; and Jersey Central Power and Light in New Jersey. Since 2000, bill payments on VISA cards has more than tripled.
Consumer Bill Payments on VISA Cards
2000: $25.1 billion
2001: $31.6 billion
2002: $39.9 billion
2003: $50.6 billion
2004: $71.4 billion
2005: $89.0 billion
Source: CardData (www.carddata.com)
DTE Energy, parent company to Detroit Edison and Michigan Consolidated Gas, has joined VISA’s “Utility Program” and will now accept VISA exclusively for automatic recurring power bill payments. More than 700 residential utilities in the USA have joined the program since its launch in late 2004, extending the card option to more than seven million customers. DTE Energy has more than 3.3 million customers. DTE will use NOVA Information Systems as its payment processor. VISA says its volume in the utilities segment is up 43% over one-year ago levels.
First USA reported a 70% increase in fourth quarter operating income of $326 million, driven by higher net interest income, lower expenses and the addition of the Wachovia credit card business last year. The pre-tax return on outstandings was 3.10% in the fourth quarter, up from 2.64% in the prior quarter. End-of-period managed loans were $68.2 billion, up $1.2 billion from 4Q/00. First USA opened 1.0 million new accounts during the quarter, a 22% increase from the year-ago quarter and down 13% from the third quarter. At Dec 31, 55.6 million cards were issued. The managed charge-off rate increased to 5.59% from 5.41% a year ago, reflecting lower average outstandings on the legacy First USA portfolio and higher losses, and decreased from 5.89% in the third quarter, reflecting lower losses. The managed 30-day and 90-day delinquency rates were 4.46% and 1.93%, respectively, down from 4.51% and 2.02% in the year-ago quarter and up from 4.25% and 1.80% in the third quarter. For current and historical performance on Bank One/First USA visit CardData ([www.carddata.com]).