The artwork of high school students Traeveon Reese and Martha Estrada will soon appear in the wallets of thousands of debit cardholders in north Texas. The aspiring artists’ designs are being featured on the new Spirit Debit Reward cards, offered by Texas Trust Credit Union.
Remittances of cash between Mexicans living in the United States and their families back home in Mexico totaled $22.6 billion in 2010. But many Latin American remittance senders living in the United States do not have a bank account, with 35 percent of Ecuadorians, 64 percent of Salvadorans and 75 percent of Mexican immigrants being unbanked. In response, the Federal Reserve Bank and the Mexican Consulate have been partnering with U.S. based financial institutions to lower the cost of sending remittances to Mexico, provide safe and affordable financial services increase the speed and safety of transactions, and reduce the number of unbanked in the U.S. and Mexico by encouraging them to work with regulated financial institution on both sides of the border.
BBVA Bancomer has chosen XLS to power its recently launched VISA chip credit card with enhanced payment features. The program, called “Vida Bancomer”, is the first of its kind in Mexico to offer a
new way to pay through automatic discounts, instant rewards and other
features designed to surprise and delight customers. “Vida Bancomer” cardholders in Mexico can obtain added-value benefits instantly in three ways: by obtaining discounts at the time of purchase; by accumulating and redeeming points at thousands of participating merchants; and
by obtaining electronic coupons that can be redeemed for merchandise,
discounts or cash back. More than 500 merchants with over 2,200 points of sale had formalized their participation in the “Vida Bancomer” initiative. It is expected that gradually over the first year after launch, more than 10,000 merchants will be affiliated to the program.
Welcome is a provider of payment software that utilizes the full capabilities of EMV standard chip credit and debit cards.
BAI will hold its annual Retail Delivery Conference, the financial services industry’s premier retail banking conference and leading source of information on retail financial services strategy and technology, in Anaheim, California on December 11-14, 2001. The conference will focus on the importance of identifying and adopting business models that will enable financial services companies to better serve their customers, while maintaining profitability. The event will take place at the Anaheim Convention Center.
“We made a conscious decision to move forward with our Retail Delivery Conference this year in spite of the obvious economic and environmental conditions,” said Thomas P. Johnson Jr., President and CEO of BAI. “Feedback from industry executives indicates a great need for information and idea sharing right now. Financial services companies are struggling to generate new revenue, adopt new technology and serve their customers better, and they are looking for innovative ways to this. BAI’s Retail Delivery Conference offers them the opportunity to help achieve these goals because it brings together industry thought leaders, as well as major solutions providers,” he added.
The conference agenda will feature financial services experts such as David Coulter, Vice Chairman, JPMorgan Chase, who will deliver the conference keynote presentation on improving financial services retail business models. Other highlighted speakers will include Meg Whitman, President & CEO, eBay, Inc.; Janet Crane, CEO, BillPoint – Vice President, eBay; Clayton M. Christensen, Professor, Harvard Business School; Richard K. Davis, Vice Chairman, U.S. Bancorp; and Richard C. Hartnack, Vice Chairman, Union Bank of California.
New research will be a major part of the agenda and includes BAI/First Manhattan Consulting Group research on profitability challenges in retail banking; findings from Forrester’s Technographics research, which looks at how technology impacts customer attitudes, behavior and adoption; insights from research by BAI and Clayton Christensen on disruptive innovations in financial services. Findings from a BAI/Unisys/The Wharton School study on a new approach for generating and assessing strategic options within the financial services industry will be shared and BAI/The Cambridge Group’s consumer research, Competing on Supply, Winning on Demand, will be the basis for conference sessions on branding and cross-selling opportunities for financial services companies.
In addition to the general sessions, the agenda includes 22 concurrent sessions led by financial services executives who will discuss issues such as aggregation; new payment options; Internet banking; CRM and eCRM; cross- selling opportunities; wealth management; channel integration; new delivery networks; and performance and profitability strategies.
15 pre-conference workshops will cover issues such as customer and employee retention and loyalty; sales leadership in banking; privacy; new growth opportunities offered by technology; customer segmentation and branding.
The conference exhibit hall will feature more than 300 of the industry’s leading providers, showcasing the latest in retail delivery technology solutions. The exhibit hall will be open from December 11 – December 13. Premier sponsors of BAI’s Retail Delivery 2001 are Intel Corporation and Willey Brothers.
To register for BAI’s Retail Delivery 2001, please contact Customer Service at 800-224-9889 or register online at . Complimentary press registrations are available by emailing Alison Estrada at [email protected] .
BAI is the leading professional organization devoted exclusively to improving the performance of financial services companies through strategic research and information, education and training. BAI provides a comprehensive range of end-to-end solutions to address strategic and operational problems facing financial services organizations. Offerings include conferences and seminars, graduate schools, in-house education, and a full range of online and text-based training courses. BAI provides extensive market, employee, customer, and operational benchmarking services and tackles complex strategic issues in the financial services industry through strategic research and Banking Strategies magazine.
The FBI arrested a New York catering company employee last week for trying to sell confidential MasterCard documents to VISA. The employee, who worked as a waiter in MasterCard’s corporate dining room, reportedly attempted to sell documents regarding a major alliance between Disney and MasterCard to VISA. The temporary employee hired by the catering firm Flik International, offered to sell VISA the confidential MasterCard document for $100,000 and also offered additional information from the years 1999 and 2000. VISA reported the theft to the FBI which in turn used an undercover agent posing as a VISA executive to negotiate the purchase of the stolen materials. Fausto Estrada was charged with crimes under the 1996 Economic Espionage Act.