Velcro Pay
Velcro Pay launched a new merchant service audit system this week for business to receive a free no obligation audit of their existing services and savings report.
NCR & Easynet Expand
NCR and its relationship with Easynet is transforming Europe’s Campofrio Food Group by signing a three-year global contract. NCR and Easynet partnership is a highly successful with a global footprint of 13,000 service professionals in more than 180 countries around the world, NCR is well positioned to partner with Easynet virtually anywhere their customers wish. NCR Corporation enables more than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.
Fime Offers PCI PTS Testing
Fime expanded its services to offer PCI PTS allowing FIME to not only provide functional compliance for payment brand specifications, but also perform security evaluation for payment terminals and mPOS solutions against the PCI PTS requirements set by the PCI Security Standards Council. The service, in partnership with EWA-Canada, a laboratory accredited by the PCI Security Standards Council, will offer terminal manufacturers the security expertise required to achieve PCI PTS compliance. This includes source code and product design review, vulnerability analysis and penetration testing before products are formally approved by the PCI Security Standards Council FIME can also deliver testing for payment devices against Australian Payment Clearing Association (APCA) requirements and confirm that mPOS solutions meet the specifications outlined in the Visa Ready Program for mPOS.
Schuh Deploys TNSPay Payment Processing
Schuh Retailer has selected TNSPay, the multi-channel payment gateway from Transaction Network Services (TNS), for secure, compliant payment processing across its 99 stores in the UK and Ireland. As part of a store wide chip and PIN upgrade, Schuh was seeking to move to a service provider that could deliver a higher quality of customer service and technical support through a secure, compliant solution that improved the payments experience for their customers. TNS was one of the first companies to introduce managed payments technology over 20 years ago and has grown significantly with its products and solutions now managing over 15 billion payment transactions across the world each year. TNS provides services and support to customers in over 60 countries across the Americas, Europe and Asia Pacific region, with its reach extending to many more.
Stripe Now Functional in 130 New Currencies
Stripe announced the ability for users to accept more than 130 currencies, allowing businesses to instantly begin selling in nearly any currency. Online businesses benefit from an increasingly global audience for goods and services. As more of the world comes online, it’s increasingly critical that businesses can handle the currencies of Internet trade. Stripe users in the United States and Europe can sell their products in almost any world currency. Stripe will automatically handle all necessary conversions and perform daily deposits in its users’ bank accounts. Stripe’s API, payment connectivity, and rapidly-growing global reach replace a complicated matrix of bank accounts, gateways and subscriptions managers, handles credit-card storage and fraud detection.
Mobey Calls on Banks to Meet MPOS Market Demand
Mobey Forum released its whitepaper, ‘The MPOS Strategy: Shifting the Balance of Power’, which examines the changing market dynamics brought about by disruptive MPOS providers and offers a strategic evaluation framework designed to help banks maintain their position and take advantage of the rapidly evolving MPOS market. The paper examines how MPOS disrupts the established four-party model (cardholder, merchant, acquirer, issuer) and identifies the potential winners and losers in the marketplace. Pushing beyond the traditional MPOS ‘dongle plus smartphone’ concept, the paper addresses issues surrounding interchange models, payment service provider models, networked commerce and the merchant-customer relationship. The paper then investigates how banks and financial institutions are currently reacting to the influx and utilisation of MPOS solutions, before proposing a structure through which banks and other stakeholders can weigh their strategic options, protect their interests and move to take advantage of the wave of change occurring in this complex environment.
DataCash and Shopitize Launch Cashback Mobile App
DataCash partnered Shopitize to enable quick-and-easy cashback payments for UK shoppers using the Shopitize App. The Shopitize mobile app, available on both Android and iPhone, enables shoppers to earn cash rewards on top brands across major UK supermarkets. The customer downloads the app and registers with Shopitize to gain access to exclusive grocery deals directly from major brand partners including Kellogg’s, Danone, Innocent, Yeo Valley and Dr. Oetker. When the shopper purchases an item, they take a photo of their receipt using their Shopitize app to submit for verification. Shopitize’s system automatically matches eligible purchases against the offers available and once the customer accumulates five pounds in savings, they automatically receive cashback.
AmEx Tops Customer Satisfaction for 6th Year Running
American Express has been ranked highest in customer satisfaction among U.S. credit card companies on the annual nationwide consumer study by J.D. Power and Associates. This places American Express highest in overall satisfaction among 11 of the largest card issuers in the U.S. American Express has received the study’s top ranking every year since it was launched in 2007. The J.D. Power and Associates 2012 Credit Card Satisfaction StudySM looks at six factors to determine overall satisfaction: Customer Interaction, Billing and Payment Process, Credit Card Terms, Rewards Programs, Benefits and Services, and Problem Resolution. This is through an enhanced website to provide an improved user experience; “tagging” to help Cardmembers create a customized view of their charges and simplifies the experience of managing their expenses; an all new Account Manager feature, making it easy for Cardmembers to list additional individuals, like a spouse or a business partner, who are authorized to access and manage their card accounts; and “My Offers” mobile offer engine that recommends and ranks relevant merchant offers in real time for U.S. Cardmembers based on their spending history and location.
YES BANK Fores Strategic Banking Alliance with Indian Army
YES BANK signed an MoU with the Indian Army for the YES VIJAY Salary Account, designed exclusively to cater to the needs of the Army personnel. YES-VIJAY Salary Account will offer the Lifetime Unique Zero Balance Savings Account, Anywhere Banking at all branches on an online real-time basis, Free Supplementary Shopping-cum-ATM Card for Joint Account holders, Free Additional ATM Card for single account holders, Personal Loans & Salary Overdraft & Education Loans at concessional rates amongst a host of other benefits. Army personnel will also be able to gain from YES BANK’s Wealth Advisory Services through a dedicated Financial Advisor, who will be a one point contact for all financial services needs including banking, investments and insurance and other special needs.
American Express Wins JD Power Customer Satisfaction
Consumers ranked American Express highest in customer satisfaction among credit card companies according to the annual nationwide study by J.D. Power and Associates for the 4th consecutive year. The study places American Express highest in overall satisfaction among 10 of the largest card issuers in the U.S. that were ranked in the study. The J.D. Power and Associates 2011 Credit Card Satisfaction Study looks at Customer Interaction, Billing and Payment Process, Credit Card Terms, Rewards Programs, Benefits and Services, and Problem Resolution. Relationship Care is the overall strategy to deepen customer relationships by providing tailored information and service that reinforces the value of products, and services for individual customers and to resolve inquiries upon first contact and has been the driving force behind a number recently launched servicing capabilities for both customers and our Customer Care Professionals (CCPs).
Metro Bank Implements Temenos m-banking
Temenos banking software announced Metro Bank will implement Temenos’ “ARC Mobile” mobile banking. Metro Bank’s business model is underpinned by a ‘convenience with quality’ ethos, which pledges to deliver the ultimate customer experience through exceptional service delivery. The bank will deploy ARC Mobile towards the end of the year. In developed banking markets, the increase in smart phone adoption coupled with today’s technology savvy consumer is driving the need for banks to offer superior mobile banking services. Metro Bank can deliver a larger set of convenient products and services including alerts, interactive enquiries and payments, enabling customers to access the bank via a secure mobile channel whenever and however they choose.
Cashzone Acquires OmniCash
Cashzone independent ATM provider has acquired OmniCash and is integrating its operations. This development significantly strengthens Cashzone’s market position in the independent ATM sector and will up its operable units to around 6000 ATMs. Combining the shared strengths and success factors of the two companies will further enhance all elements of Cashzone’s service. With continued commitment to delivering high quality customer service and a highly effective response to maintenance issues; retailers are assured of maximum potential profits from their ATM and end users will continue to be offered a convenient service.