American Express and fred’s Super Dollar, including 339 full-service pharmacies, operating in the Southeastern United States, will launch a special three-month American Express Cardmember offer beginning in September to celebrate the recent card acceptance agreement between the two companies. From September 1, 2012 through November 30, 2012, American Express® Cardmembers can earn a one-time $10 statement credit by using their synced American Express® Card to make a single purchase of at least $30 in-store at any fred’s Super Dollar location.
American Express launched its “Social Media Show + Tell” series, adding tutorial videos explaining how small businesses can leverage Twitter to extend their brand influence. American Express offers an enhanced LinkedIn user group for small business professionals, Business Knowledge Share, in conjunction with the Head of Agency and Brand Advocacy at Twitter. The videos offer a step-by-step tutorial for group members that include insight into the value of increasing followers, the purpose of hashtags and how to successfully share a message in 140 characters or less. The Social Media Show + Tell video includes how to tweet, retweet, connect with the audience and maximize presence.
American Express released its network roadmap to advance EMV chip-based contact, contactless and mobile payments for all merchants, processors and issuers of American Express-branded cards in the U.S. American Express will work alongside other industry participants to drive interoperability across the U.S. and other countries and support chip-based technology for chip and PIN, chip and Signature, contactless and mobile transactions. With this, by April 2013, processors must be able to support American Express EMV chip-based contact, contactless and mobile transactions and beginning October 2013, merchants will be eligible to receive relief from PCI DSS reporting requirements if their POS acceptance locations re enabled to process American Express EMV chip-based contact and contactless transactions. By October 2015, American Express will institute a Fraud Liability Shift (FLS) policy that will transfer liability for certain types of fraudulent transactions away from the party that has the most secure form of EMV technology. U.S. fuel merchants will have an additional two years, until October 2017, before the FLS takes effect for transactions generated from automated fuel dispensers.
American Express and Transaction Network Services partnered to kickoff the American Express “Payment Gateway.” The payment service provider solution offers a single-source for all sized merchants looking to establish online payment functionality, allowing businesses to set up the ability to manage e-commerce and other card-not-present transactions with fraud and card data security. It supports major card brands and payment types; enables payment acceptance globally with multi-currency enablement in over 120 global currencies and major local acquirer connectivity; meets unique business needs through hosted solutions, standard or custom implementation and in-country solutions; offers cardholder authentication capabilities, and TNS’ tokenization solution. The American Express “Payment Gateway” ultimately connects merchants with all major processors, acquirers and networks and helps enable all forms of online payment transactions to be processed safely and securely by utilizing TNS’ payment software and global network and leveraging fraud protection capabilities.
American Express improved upon its “Social Media Show + Tell” series for small businesses with tutorial videos explaining how small businesses can put the power of popular social media platform foursquare to work for them. Accessed through American Express’ Business Knowledge Share LinkedIn user group for small-business professionals, videos feature Eric Friedman, Director of Business Development at foursquare, explaining why small businesses should consider using the platform, and giving a step-by-step primer on how to take advantage of its tools. This is with the intention of demystifying social media platforms for small businesses while “Social Media Show + Tell” on Business Knowledge Share is open to all small-business professionals regardless of their affiliation with American Express.
Courtesy of American Express, small businesses now have a brand new resource available to help them grow and succeed through social media. Officially launching today, “Social Media Show + Tell” resides within American Express’ newly created Business Knowledge Share enhanced LinkedIn user group. Through a series of “show and tell” videos available to members, representatives from the most popular digital and social platforms – starting with Facebook – explain how their tools can have a formidable impact on small businesses and empower business owners to maximize the potential of the growing digital landscape. The Social Media Show + Tell videos aim to demystify these platforms for small businesses by providing easy to understand commentary and advice from the leading experts behind each of the platforms.
American Express partnered Lianlian Group, allowing it to implement its “Serve” next-generation commerce technology, in products and services it develops for its consumer and business customers in China. The Serve platform, which American Express will license to Lianlian Group, is expected to help power a new Lianlian Group digital wallet that consumers can use to top up mobile phone minutes, pay bills and purchase products or services. American Express has also made an equity investment in Lianlian Pay Inc., an overseas company of the Lianlian group of companies (collectively “Lianlian Group”). This offers a fast and convenient way to handle day-to-day transactions, beginning with mobile top up minutes and over time expanding into other financial products and services.
American Express became the first payment network to fully enable global processing services with Payment Software Development Kits (SDKs), which offer Authorization and Submission solutions for vendors and merchants across the globe looking to process transactions directly with American Express. Payment SDKs represent the next generation of digital development tools that will enable connectivity to the American Express payment ecosystem for merchants, third-party processors, gateways and point-of-sale manufacturers. The American Express Payment SDKs include developer guides; sample code; integration code; and sample apps.
American Express launched its Merchant Financing financing products, offering qualified merchants access to cash for their business needs. This gives merchants the opportunity to leverage their relationship with American Express to tap into a convenient and hassle-free source of capital, which is repaid automatically through settlement charges and accompanied by low fixed fees. American Express maintains direct relationships with its merchant customers and as a result, has a unique ability to meet merchant needs. This financing program enables SMBs to better manage their cash flows on a regular basis monthly – A one-year term with 12 monthly loan disbursements each up to $500,000, where the cash financing amount is extended at the beginning of each monthly period and is repaid in full by the end of each monthly period- or annually – A one-time loan disbursement that is equal to 25% of projected annual American Express charge volume, up to $750,000, where the loan is paid down in full by the end of the one year financing term.
MBNA announced that the first American Express-branded, contactless credit cards in the UK will be issued for use by MBNA’s customers. This is part of a phased initiative by MBNA to issue contactless-enabled cards for new and replacement credit cards for all of its UK customers. Millions of cards will be in the hands of MBNA’s UK customers by the end of 2012. Customers with American Express-branded cards issued by MBNA do not need to do anything as their new or replacement cards will be automatically converted to EMV-enabled contactless credit cards when they are re-issued or replaced. To use their new contactless cards, customers simply touch the card at payment terminals that display the contactless symbol and American Express logo without the need to enter their PIN.
At Google’s San Francisco offices, American Express and LevelUp announced a multi-city pilot with the Levi’s® brand that introduces a big advancement in the social deal space: “couponless” loyalty offers. American Express’ Smart Offer APIs will now enable cardmembers to redeem LevelUp deals by simply enrolling and using their cards – removing the need for punch-cards, coupons, and the associated hassle at the point of sale. When a cardmember uses his or her enrolled card at a merchant, the LevelUp savings will be automatically delivered via a statement credit to the card account. Eligible cardmembers will instantly receive notification via their mobile devices indicating that a statement credit is on its way and that they have “leveled up,” unlocking the next, richer offer from that merchant. This launch also marks the first time Android’s new push notification technology is used in market. The LevelUps include Level #1: spend $10, get $20; Level #2: spend $10, get $30; and Level #3: spend $10, get $50.
American Express and First National Bank of Omaha (FNBO) have unveiled the “First National Bank of Omaha American Express” and the “First National Bank of Omaha Graphite American Express” credit cards and have begun issuing the American Express-branded cards on the American Express merchant network. The FNBO American Express credit card charges no annual fee; an introductory rate of 0% on purchases and balance transfers for 6 billing cycles; 2% cash back on gas and groceries and 1% cash back on all other purchases; $50 cash back on the first $500 spent using the card during the first 6 months the card is open; and access to additional benefits with roadside emergency assistance, travel accident insurance, supplemental car rental insurance, purchase protection, extended warranty and no pre-set spending limit. Meanwhile, the “FNBO Graphite American Express” credit card charges a $99 annual fee, waived the first year; an introductory rate of 0% on purchases and balance transfers for 6 billing cycles; 3% cash back on airline purchases, 2% cash back on gas and groceries, and 1% cash back on all other purchases; no foreign transaction fee; $100 cash back on the first $1,000 spent using the card during the first 3 months the card is open; and access to additional benefits including free domestic airline companion ticket, concierge travel service, roadside emergency assistance, travel accident insurance, supplemental car rental insurance, purchase protection, extended warranty and no pre-set spending limit.