Fiserv, Inc. announced that PBC Credit Union, based in West Palm Beach, Florida, has expanded its long-term relationship with Fiserv, upgrading its DataSafe® account processing platform and adding integrated digital solutions to enhance member services. The credit union added Mobiliti™ for mobile banking, Loancierge® for Credit Unions for automated lending, Wisdom™: Accounting for comprehensive accounting and Wisdom: 5300 Call Report Assistant for call report functionality.
Fiserv announced details of four recent core account processing conversions, underscoring its commitment to serve credit unions with solutions that are right for them, coupled with technical knowledge and expertise that enable best-in-class results. Fiserv has partnered with multiple credit unions to develop solution options that fit their unique needs covering In-House and ASP delivery modes with solution bundles that create the most value for credit unions and, in turn, their members. Fiserv implementation experts worked closely with each credit union to deliver account processing conversions that exceeded client expectations. The success of these conversions further reinforces the value that Fiserv delivers to credit unions through its range of account processing options.
Fiserv announced today that United Credit Union has selected the CUnify account processing platform from Fiserv. United will add CheckFree RXP from Fiserv and the Popmoney person-to-person (P2P) payment service. United chose CUnify for its reliability and state-of-the-art relational database foundation to streamline workflows, improve overall performance and provide seamless payments integration. The changing payment preferences of the members at United indicated the need for electronic personal payments capabilities. New to members, United will offer the ability to make person-to-person payments via Popmoney, which was selected for its security and ease of use. Following implementation, members will have the ability to securely send, receive and request money to/from individuals for purposes such as making a last-minute rent payment, sending money to a family member in an emergency, or paying a small business or service provider upon completion of a project.
Fiserv and the University of Connecticut School of Business announced that Fiserv is participating in the university’s Financial Accelerator Program to help educate students and foster innovation. UConn MBA students are now collaborating with area business leaders from Fiserv and two of its clients, the Savings Bank of Danbury and Greylock Federal Credit Union, to explore how financial institutions can attract and serve Gen Y consumers using state-of-the-art banking technology. This also introduces UConn MBA students to the DNA™ account processing platform from Fiserv. DNA is a modern, enterprise-wide software platform that is relied upon by hundreds of banks and credit unions, including Savings Bank of Danbury and Greylock FCU, for transaction processing, data management and customer relationship management. DNA offers a unique development toolkit – DNAcreator™ – that allows users to create seamlessly integrated applications called DNAapps™ that extend the platform in new and powerful ways. At the conclusion of the Financial Accelerator Program, UConn students will present a business case for creating a new DNAapp that DNA users like Savings Bank of Danbury and Greylock FCU can use to enhance the millennial banking experience.
Raymond James Bank has chosen Fiserv for an enterprise-wide banking solution. Centered on the Signature® bank platform, the total Fiserv solution set for Raymond James Bank includes Aperio™ for business process management, Nautilus® for enterprise content management, Prologue™ for financial management, Corillian® Online for online banking, CheckFree® RXP® for bill payment, and solutions for debit, ATM and item processing. Signature is a complete, real-time, SOA-based solution that delivers customization, system integration and business process improvement to traditional and nontraditional financial institutions around the world. Highly scalable in mid-to-large size institutions in 45 countries and 21 languages, Signature provides a flexible, cost-effective solution for account processing.
Fiserv has been granted a patent by the U.S. Patent and Trademark Office for a customer value optimization process in its Predictive ScoresSM solution. Using this newly patented process, financial institutions can benefit from the ability to proactively identify and approach customers with the optimum product, service or treatment they may need at the right time, through the appropriate channels. This can improve the current and future value of the customer, reduce their risk of attrition and increase satisfaction. Customer Value Optimization elevates the ROI of traditional cross-sales programs to previously unattainable levels while Predictive Scores from Fiserv is a suite of solutions that enables financial institutions to identify and prioritize the customers or members who are most likely to be receptive to marketing and sales initiatives by optimizing the revenue potential of each customer or member, and by understanding the most relevant products and services they are most likely to buy.
Fiserv announced new real-time electronic payments monitoring capabilities to prevent fraud. The solutions protect clients from the ever increasing threat of payments fraud, covering both international and domestic payments for Automated Clearinghouse (ACH) and wire (Fed and SWIFT), and complement the enhanced SWIFT Sanctions Screening capabilities now available on the Financial Crime Risk Management Platform (FCRM) from Fiserv. ACH Fraud Prevention from Fiserv takes an integrated, cross-channel view of customers and their behavior. Detection and interdiction scenarios evaluate ACH files, batches and transactions, looking for unusual patterns of behavior and other variables that indicate fraud risk. The system continuously builds intelligence for each customer, account and other entities relevant to the ACH process to support accurate detection on anomalies. Non-transactional data including session data can also be incorporated into real-time strategies based on the level of risk presented by account activity or a specific transaction. The detection capabilities can be seamlessly integrated with an organization’s compliance activities such as collecting notes and evidence, tracking financials and preparing regulatory reporting.
Fiserv announced the International Bank of Qatar (IBQ) selected its Financial Crime Risk Management (FCRM) Platform to manage its money-laundering and fraud prevention strategy. For IBQ, the vast global experience of Fiserv in mitigating risk related to financial crime was a key factor in the selection. With more than 1,000 financial institutions already using the FCRM Platform worldwide, this knowledge and experience is a vital component of the partnership to help the bank achieve the highest standards of anti-money laundering (AML) compliance and fraud prevention. The FCRM Platform provides unique abilities for financial crime professionals to effectively and efficiently model, detect, investigate and resolve risks across crimes, channels and product lines.
Fiserv and MasterCard agreed to make MasterCard’s U.S. common debit EMV solution available for the Accel debit network. MasterCard issuers receive flexibility to select and implement network relationships, while merchants and acquirers will continue to route transactions as they prefer, without introducing multiple applications and complicated technology upgrades. MasterCard was the first network to offer its proprietary technology to other U.S. debit networks in an effort to support the migration to EMV and enable the routing of PIN debit transactions over multiple, unaffiliated networks. This decision allows acquirers to brand transactions originating from the Maestro AID (application identifier) for all debit networks that elect to participate. The MasterCard U.S. common debit EMV solution is consistent with the EMV Migration Forum’s recommendations, including a single common debit application identifier (AID) and single application on each card, as well as multiple ways to verify the cardholder’s identity.
Fiserv financial services technology announced that Finger Lakes Federal Credit Union (Finger Lakes FCU) enhanced its digital banking and payment capabilities through the addition of multiple solutions from Fiserv. These include Corillian Online® and Mobiliti™ for online and mobile banking, AllData® PFM for personal financial management, and CheckFree® RXP® and Popmoney® for bill payment and person-to-person (P2P) payments. Finger Lakes FCU, which is seeing increased use of its electronic channels, is using the new technology to position the credit union to grow in a competitive market. By offering both Corillian Online and Mobiliti, Finger Lakes FCU delivers a convenient, consistent experience across the online and mobile channels.
Fiserv announced Abri Credit Union extended and expanded its relationship, selecting “XP2” from Fiserv for account processing along with value-added capabilities for mobile banking, person-to-person payments, online banking, bill pay, and product and service messaging. The “XP2” advanced technology platform with established integration across a broad range of Fiserv solutions is designed to improve efficiencies and maximize cross-selling opportunities. The credit union will leverage the enhanced XP2 lending functionality, as well as the solution’s customizable workflows, to gain efficiencies in its mortgage and small business lending processes. Cross-channel integration will enable members to get up-to-the-minute account information and help staff answer member questions with just a few key strokes. The credit union will also implement “Popmoney” to enable its members to send and receive person-to-person, or social, payments, while Mobiliti™ will introduce comprehensive mobile banking functions, including payment and deposit capabilities, to its members. Additionally, Abri Credit Union will implement Corillian Online® for online banking and CheckFree® RXP® for online bill pay.
Fiserv announced Greenville Federal has selected the DNA account processing platform and a host of add-on solutions to better serve its nearly 12,000 customers. The Fiserv solution set provides the $150 million asset bank with a deeply integrated enterprise platform to improve efficiency and drive growth. DNA from Fiserv is the first open, person-centric core banking platform built for collaboration. DNA was developed using Microsoft’s leading .NET Framework for a state-of-the-art core platform that banks and credit unions can rely on for the long-term. With DNA, Greenville Federal benefits from 24/7 real-time processing, robust retail, mortgage and commercial banking capabilities, as well as a 360 degree view of its retail and business relationships. Integration with DNAweb, Mobiliti and Popmoney will help Greenville Federal offer a real-time digital banking experience with the ability to send and receive social payments.