SecureSubmit
Heartland Payment Systems announced the availability of Heartland SecureSubmit, a data protection solution e-commerce merchants use to protect sensitive consumer cardholder data entered via a consumer’s browser.
Instant Access
Customer search patterns and the ability to attain information in an instant is changing the way consumers choose banking products, according to a new commissioned study conducted by Forrester Consulting on behalf of Deluxe Corporation.
LivePerson Study
A new study has found many brands are playing ‘catch-up’ to their increasingly mobile consumers when it comes to online customer service. The fast growing number of smartphone users has already created a seismic shift in the way customers choose to engage with brands and the majority of brands are struggling to adapt.
Managing Fraud
More than 50% of retailers in the US and Europe still have to consolidate their fraud management solutions across all channels. Omni-channel retail sales are predicted to reach $1.8 trillion (£1.1 trillion) in the US by 2017, with sales in Europe predicted to hit €920 billion (£660 billion), or 44%of total European sales, by 2018.
Coupon Pain-Point
New research shows shoppers’ number one pain-point limiting them from regularly using coupons is forgetting them at checkout in-store. In fact, 79% of surveyed shoppers shared they would not buy an item if they forgot to bring a coupon in-store.
Big Data & Small Biz
Montreal-based Lightspeed POS finds big data’s days as just a buzzword for big business are over. Smaller retailers have realized that data-backed insights into customers’ buying patterns can help them provide suggestions and boost sales.
e-Commerce Sales 2015-19
Online retail sales in the US are expected to hit $480 billion by 2019 growing by compound annual growth rate (CAGR) of 10%. Categories once trailing behind in online sales, like furniture and auto parts, will likely have compound annual growth rates of 15% and 11%, respectively,
Mobile Wallets 2015
Mobile wallets will become rich marketing platforms complementing merchants’ own integrated apps. In addition, a new report suggests that mobile wallets will become powerful marketing platforms because early examples and best practices show that marketers can benefit from a number of items.
NCR + LevelUp
NCR’s cloud-based point-of-sale (POS) system for small businesses has been integrated with LevelUp. The NCR Silver system will now join at top mobile loyalty and payment platform.
Asia-Pacific 2015
China is so hot in the payments vertical, mobile-powered customer experiences will fuel digital transformation in the region. In a new report the world of ever-increasing digital demands and shrinking budgets, CIOs need to be smarter with where they place their bets.
Social Media Traction
Mobile social behavior is certainly no longer niche, and if Facebook’s success hasn’t already driven marketers to better understand the mobile social user, they should take note now. A new report shows time spent on social applications via smartphone is also significant for consumers who engage with brands on their mobile device.
Visa Kicksoff Visa Digital Solutions
Visa announced the creation of Visa Digital Solutions, a comprehensive suite of offerings that facilitate secure payments across a broad range of Internet-connected devices and wearables. In 2014, commerce initiated with mobile phones and tablets is expected to total $114 billion in the U.S. alone, according to research firm Forrester. Two-thirds of those sales will…