mUv

For last minute gift ideas, mUv is urging shoppers to log onto www.muvexperiences.com, order a “Weekend eCertificate” from and have it sent directly to their gift recipient. Each themed Weekend eCertificate from mUv is redeemable against one of a selection of experiences in locations across Canada. The certificate recipient chooses himself his all-inclusive experience online, books it by phone and redeems the eCertificate against the selected package, on location. There are 9 themes and more than 500 experiences in dining, getaways, wellbeing or outdoor activities to choose from, starting at $39.99. Offer a mUvWeekend Spa eCertificate to your spouse, a Charming Hotel to your parents or an Extreme to your teenager; you’ll give them all memorable moments they’ll thank you for, long after Christmas is gone.

Best Buy Unveils Airport Express Kiosks

Consumer electronic retailer Best Buy has introduced “Best Buy Express”
automated kiosks in 12 major U.S. airports. Products available through
Best Buy Express will
include cell phone and computer accessories, digital cameras and
accessories, flash drives and portable storage devices, MP3 players,
headphones, speakers, unlocked phones, portable gaming devices, gift
cards, travel adapters and chargers. Best Buy has
teamed with third party ZoomSystems to launch the test.

FUTURESHOP & RIM

Futureshop.ca consumer electronics provider has embarked on the mobile
commerce market with Research In Motion (RIM) to provide an application
allowing users to shop futureshop.ca on BlackBerry Smartphones.
Consumers can now shop Future Shop products, which millions of Canadians
do every week, using the Futureshop.ca’s navigation directly integrated
with their BlackBerry Browser. Furthermore, the new shopping solution
ensures shipping, reward program and credit card information are
securely stored on the smartphone. BC-based Future Shop has 133 stores
across Canada and employs 10,000 associates providing consumers
home/entertainment technology.

BestBuy Gift Cards Offered Over the HD Battle

Best Buy is giving $50 gift cards to customers who purchased an HD-DVD player or HD-DVD attachment. Best Buy will proactively mail cards to all customers that the company can identify as having purchased an HD-DVD player. Members of the Best Buy Reward Zone program, customers who purchased Performance Service Plans (PSPs) or who made their purchase on BestBuy.com should look for their gift cards in the mail by May 1. Other customers who may not be easily identified can call (888) BEST BUY to receive their gift cards with proof of purchase through a credit card or their Best Buy receipt.

Best Buy Renews its HSBC Card Contract

Best Buy has extended its strategic alliance with HSBC Finance Corporation’s card and retail services business managing Best Buy’s U.S. private label credit card and Reward Zone MasterCard programs. Best Buy’s relationship with HSBC began 15 years ago with the launch of the Best Buy-branded credit card for its U.S. customers. In 2006, the company introduced the Best Buy Reward Zone program MasterCard credit card, which rewards loyal Best Buy customers by providing automatic enrollment to the company’s popular Reward Zone program. The card enables consumers to accelerate the rate at which rewards are earned. Best Buy is a retailer of electronics, home-office products, entertainment software, appliances and related services through approximately 1,200 retail stores.

Best Buy Loyalty Card Offers Police Tickets

Existing members of Best Buy’s loyalty program “Reward Zone” will be able to purchase presale tickets to see The Police, set to tour for the first time in 20 years. Best Buy has secured a set percentage of tickets at each venue specifically for existing “Reward Zone” program members, who will have a chance to buy the tickets days before they go on sale to the general public. Reward Zone program members looking for tickets need to visit www.bestbuy.com/thepolice and follow directions to request a “Ticketmaster Presale Code” for the desired concert venue. Each Reward Zone program member can receive only one code. To qualify for the presale, participants need to be 18 years old or older and must have a current Reward Zone program membership that was activated by February 1, 2007. Best Buy sells consumer electronics, home-office products, entertainment software, appliances and related services through more than 1,150 retail stores across the United States, throughout Canada and in China.

Best Buy and HSBC Launch a MasterCard

Consumer electronics giant, Best Buy, has expanded its “Reward Zone” program with the launch of a new credit card. The new “Best Buy Reward Zone MasterCard” offers rewards of 4% on Best Buy purchases and up to 2% on purchases made elsewhere. Best Buy also announced that it has eliminated the membership fee on its “Reward Zone” program. Under the “Reward Zone” loyalty program members earn one point for every dollar of qualifying purchases at Best Buy stores and Best Buy online. The new credit card version of the program is being issued by HSBC. In November 2001, Household, which was acquired by HSBC in 2003, signed a seven-year, exclusive private-label credit card agreement with Best Buy. Household managed part of Best Buy’s branded retail credit card program for nearly eight years prior to the deal. Household also launched a program in 2001 that allows customers to apply for the Best Buy card and a Household Bank MasterCard simultaneously. Best Buy has more than 1,100 retail stores across the U.S., Canada and in China. (CF Library 11/19/01)

VISA Offers Gift Card Balance Data at the POS

VISA USA has introduced “VISA POS Balance Inquiry Service” and Best Buy has become the first national retailer to adopt the service. The systems enhancement enables merchants to inform consumers of the remaining balance on their VISA branded gift cards at the point of sale. VISA says the service enhances a consumer’s experience at the register by reducing the potential for declined transactions and lost sales due to non-sufficient funds on “VISA Gift” cards. With the “VISA POS Balance Inquiry Service,” consumers making purchases with VISA Gift cards will receive their remaining available card balance information on the bottom of their receipt at participating retailers. In addition, a customer will be able to split payment between their “VISA Gift” card and another form of payment if necessary during checkout.

Best Buy Launches Reward Zone Card

After an eight-month pilot program in southern California, Best Buy, this week, launched the “Reward Zone” loyalty card nationally. The card rewards members with 100 points for every dollar they spend at its 550 retail stores in the USA. Members earning 12,500 points will receive an automatic $5 discount on future purchases. New members receive a 5,000-point enrollment bonus the first time they use the card. The card comes with a $9.99 annual fee. Best Buy’s most loyal customers have been automatically enrolled in the program this year for a waived fee. To kick-off the launch of the new card, Best Buy is offering a $1 million sweepstakes for consumers between now and August 23rd. Best Buy is using Frequency Marketing’s proprietary “Loyalty Solutions Platform” for the card. FMI provides the technology platform, technical services, print fulfillment and ongoing program support for the “Reward Zone” program. The technology platform includes “MemberNet”, FMI’s Web interface. Print fulfillment includes member welcome kits, quarterly statements and award certificates. Best Buy manages creative development and media buying through its existing vendors and runs member services using FMI’s platform at its existing call centers.

Household & Best Buy

Household’s private label credit card unit has received Best Buy’s top partnership award. Winners were selected from criteria including year over year revenue growth, gross margin return on inventory, share of Best Buy’s business within the category, shipping performance, cost control and return on investment.

Best Buy GlobalSTORE

Best Buy has selected Fujitsu’s GlobalSTORE software for its POS applications, and has begun implementing the software in more than 1,300 Musicland Group stores, including Sam Goody, Media Play, Suncoast, and On Cue. The GlobalSTORE rollout began in April and will be completed in late 2003. The software will support 7,000 POS terminals. Best Buy has been a Fujitsu customer since 1997.