Malauzai Software takes its SmartApps for community financial institutions to the next level as part of its Mobile Only Experience (MOX) created to deliver consistency across all screens for consumers, businesses and branch employees. The latest enhancements include an updated design and user experience with expanded navigational tools, dynamic personalization and advanced money movement features. Key…
Malauzai Software has seen significant growth in banking via the smartphone camera in the first half of 2014. Usage of mobile banking features such as mobile remote deposit capture and mobile photo bill pay has increased as smartphone cameras have advanced in functionality.
Consumers are demonstrating a growing interest in self-service in their financial services behavior and can now benefit from applications that will enable them to reduce fraud in use of their debit accounts.
The monstrous payment card data breaches of 2013 is giving way to a consumer demand for better mobile tools to fight debit card fraud.
Malauzai Software mobile banking SmartApps received a $6.48 million Round C investment led by Wellington Management Company. Malauzai currently supports more than 260 banks and credit unions, making advanced mobile functionality accessible to small and mid-sized community institutions. Through these institutions, SmartApps are leveraged by more than 300,000 consumers and businesses. The company has pioneered mobile features such as Picture Pay, Debit Card Management, 4-digit pin log-in and quick view of balance and transactions without the need to sign-in.Malauzai will use the investment to continue to grow the organization and expand the functionality of its SmartApps. The company also plans to deploy more resources around marketing and sales efforts to improve market presence.
CU Wallet credit union-owned and directed mobile payments technology provider will promote the launch and ongoing strategic public relations and marketing efforts for its mobile wallet application. In partnership with William Mills Agency, the campaign for credit unions to meet the needs of an increasingly mobile membership base, attract a new generation of members and generate sustainable streams of revenue. At the time of the launch, 15 credit unions, ranging from $400 million to more than $5 billion in assets and representing more than 2 million members nationwide, have signed agreements with CU Wallet. Since the launch in late September, an additional 20 credit unions, ranging from $100 million to more than $6 billion in assets and representing more than 2.0 million members nationwide, have signed agreements.
Picture Pay mobile photo bill payment app has seen 17 percent month over month increase in active end-users and 13 percent monthly growth in the number of items processed since its launch in November 2012. The product’s creators Mitek, Allied Payment Network and Malauzai Software Inc. also reported that 5 percent of active mobile banking users employed the feature in the first 90 days after its launch. That is above the usage figure of 3.5 percent for standard bill pay on the mobile device. Picture Pay allows users to complete a payment by taking a photo of the bill statement, confirm the amount to be paid and submit the payment to the financial institution.
Allied Payment Network, a provider of online and mobile bill payment services to the financial industry, announced New Castle Bank launch Allied’s Picture Pay mobile bill pay solution, enabling its customers to pay any bill by taking a picture of the bill with their mobile device. In an effort to simplify the bill pay process, Ameriana Bank integrated Picture Pay into its existing mobile banking app, increasing the level of convenience for accountholders with a solution that is also more cost-effective for the bank. Once a customer takes a picture of the bill with their smartphone, they simply enter the amount and payment date, and the bill is paid. Picture Pay’s technology reads the data from the customer’s bill, and then its built-in analytics confirm the biller and execute the payment process. Picture Pay was developed in conjunction with Malauzai Software Inc., a provider of mobile banking SmartApps for community financial institutions.
Allied Payment Network online bill payment services to the financial industry and Malauzai Software mobile banking SmartApps for community financial institutions, announced that Midwest-based 3Rivers Federal Credit Union ($750 million) is the first credit union in the country to launch its Picture Pay mobile bill payment solution. 3Rivers has implemented the stand-alone Picture Pay solution developed by Allied and Malauzai Software and will offer Picture Pay as a separate mobile application in addition to its existing mobile banking app, enabling 3Rivers’ members to easily and securely pay any bill by taking a picture of the bill with their mobile device. Through Picture Pay, once a member takes a picture of a bill with their smartphone, they simply enter the amount and payment date and the bill is paid.
Allied Payment Network online bill payment services and Malauzai Software mobile banking SmartApps announced Picture Pay is now available to any financial institution as a stand-alone mobile bill payment solution, even those that use a different mobile banking provider. Picture Pay can now be implemented by any bank or credit union as a separate mobile application. The stand-alone Picture Pay solution is compatible with any core banking system or mobile platform and no technology integrations are required. The app allows users to complete a payment by take a photo of the bill statement, confirm the amount to be paid and submit the payment to the financial institution.
Allied Payment Network online bill payment services will demonstrate at FinovateSpring 2013 its “Picture Pay” mobile bill payment app. The app allows financial institutions’ customers to pay bills using the camera on their mobile device. The “Picture Pay” app lets users take a picture of the bill, enter the amount and date, and the bill is paid. Picture Pay’s technology does the rest by reading the data from the bill, then syncing with the customer’s bank or credit union to process the payment. Additionally, Allied will debut a new functionality to Picture Pay – Voice PayTM – which allows users to pay bills on their mobile device simply by speaking.
Malauzai mobile banking SmartApps for community financial institutions, has released “Monkey Insights,” a monthly research service based on the company’s Real-Time Experience Behavioral Analytics (REBA). Monkey Insights will reports on two indices: The Mobile Engagement Index (MEI) which tracks end-user engagement with mobile banking and the M-Money Index (MMI) that summarizes statistics related to mobile money movement such as transfers, bill payments and deposits. Malauzai will analyze the user behavior associated with more than 350,000 unique logins and nearly 52,000 registered users to provide a summary index for both engagement and money movement. The MEI shows how end-user engagement with mobile banking changes over time, exploring metrics such as login frequency, feature usage and overall end-user activity to derive a unique engagement score.
Malauzai m-banking SmartApps for community financial institutions launched SmarText capability that provides registered users with access to account balances and recent transaction history without having to perform a traditional login on the mobile application. SmarText combines the convenience and speed of text banking with the enhanced user-experience of mobile app-based banking. The function was developed in response to SmartApp usage data compiled by Malauzai that shows logging in as one of the most challenging tasks in mobile banking, mostly due to mis-typed information. The SmartApp usage data also determined that 76 percent of mobile banking sessions are short, and users only check their balance and transaction history during the time they are logged in. To provide a better user experience, Malauzai worked with City Bank Texas to make these features easily accessible to the bank’s customers.