Fiserv, Inc. announced that PBC Credit Union, based in West Palm Beach, Florida, has expanded its long-term relationship with Fiserv, upgrading its DataSafe® account processing platform and adding integrated digital solutions to enhance member services. The credit union added Mobiliti™ for mobile banking, Loancierge® for Credit Unions for automated lending, Wisdom™: Accounting for comprehensive accounting and Wisdom: 5300 Call Report Assistant for call report functionality.
WI-based Fiserv reports GAAP revenue was $5.07 billion compared with $4.81 billion in 2013. Adjusted revenue was $4.74 billion for the full year compared with $4.55 billion in 2013, an increase of 4%.
Fiserv financial services technology announced that Finger Lakes Federal Credit Union (Finger Lakes FCU) enhanced its digital banking and payment capabilities through the addition of multiple solutions from Fiserv. These include Corillian Online® and Mobiliti™ for online and mobile banking, AllData® PFM for personal financial management, and CheckFree® RXP® and Popmoney® for bill payment and person-to-person (P2P) payments. Finger Lakes FCU, which is seeing increased use of its electronic channels, is using the new technology to position the credit union to grow in a competitive market. By offering both Corillian Online and Mobiliti, Finger Lakes FCU delivers a convenient, consistent experience across the online and mobile channels.
Fiserv announced Abri Credit Union extended and expanded its relationship, selecting “XP2” from Fiserv for account processing along with value-added capabilities for mobile banking, person-to-person payments, online banking, bill pay, and product and service messaging. The “XP2” advanced technology platform with established integration across a broad range of Fiserv solutions is designed to improve efficiencies and maximize cross-selling opportunities. The credit union will leverage the enhanced XP2 lending functionality, as well as the solution’s customizable workflows, to gain efficiencies in its mortgage and small business lending processes. Cross-channel integration will enable members to get up-to-the-minute account information and help staff answer member questions with just a few key strokes. The credit union will also implement “Popmoney” to enable its members to send and receive person-to-person, or social, payments, while Mobiliti™ will introduce comprehensive mobile banking functions, including payment and deposit capabilities, to its members. Additionally, Abri Credit Union will implement Corillian Online® for online banking and CheckFree® RXP® for online bill pay.
Fiserv announced Greenville Federal has selected the DNA account processing platform and a host of add-on solutions to better serve its nearly 12,000 customers. The Fiserv solution set provides the $150 million asset bank with a deeply integrated enterprise platform to improve efficiency and drive growth. DNA from Fiserv is the first open, person-centric core banking platform built for collaboration. DNA was developed using Microsoft’s leading .NET Framework for a state-of-the-art core platform that banks and credit unions can rely on for the long-term. With DNA, Greenville Federal benefits from 24/7 real-time processing, robust retail, mortgage and commercial banking capabilities, as well as a 360 degree view of its retail and business relationships. Integration with DNAweb, Mobiliti and Popmoney will help Greenville Federal offer a real-time digital banking experience with the ability to send and receive social payments.
Fiserv announced OnPoint Community Credit Union is deploying the full-featured suite of digital banking services from Fiserv. This includes “Corillian Online” for online banking, Mobiliti and Mobiliti: Tablet for mobile and tablet banking and AllData PFM for personal financial management. The credit union has also added advanced money movement options including faster bill payments via “CheckFree RXP,” money transfers between institutions via “TransferNow” and person-to-person payments via “Popmoney.” OnPoint worked closely with Fiserv to tightly integrate the new digital banking capabilities into existing OnPoint systems, and to customize the solutions where needed to meet member needs. As a result, members are experiencing new conveniences, such as the ability to see all account balances in one place, as well as the implementation of a single password for online, mobile and tablet banking.
Fiserv announced that its Mobiliti solution received the highest score for a customizable solution in the Javelin Strategy & Research 2013-2014 Mobile Banking Vendor Scorecard. Based on an evaluation of security, mobile platform support, product features and emerging capabilities, this marks the third year that Fiserv has been a top ranked mobile banking solution provider in the report. Fiserv was rated highly across all four areas of evaluation for customizable solutions, particularly the features category. The features category analyzed money monitoring and advanced money movement capabilities available through the solution, as well as user ratings, reviews, partnerships and clients. The Javelin report noted that adoption of mobile banking continues to grow rapidly, as does its importance to consumers, which underscores the value of selecting a leading mobile banking provider. In a positive sign, only 31 percent of non-mobile bankers said they were skeptical of mobile banking’s value, down from 40 percent in 2012.
Fiserv announced that its Mobiliti mobile banking platform received four “Best in Class” distinctions in a recent CEB TowerGroup global mobile technology analysis. Mobiliti from Fiserv was named “Best in Class” in each of the four categories evaluated: Customer Experience, Interface Development, Integration and Management and Enterprise Support. The CEB TowerGroup technology analysis aims to provide a customer-driven, transparent and unbiased review designed to drive informed business decisions. Its product rankings highlight best-in-class attributes and show a comparative perspective of leading products. This report assessed more than a dozen mobile banking offerings across worldwide markets. When evaluating Mobiliti, the CEB TowerGroup report cited the structured approach to product roadmap development employed by Fiserv to ensure continued delivery of innovative product features.
Fiserv launched its “Snap-to-Pay” capability for mbanking and payments solutions. Allowing users to pay bills quickly and easily with a snap of their smartphone cameras, “Snap-to-Pay” captures essential bill information, such as the company to be paid and the amount due, which is then used to automatically populate the appropriate fields on the smartphone screen. Snap-to-Pay leverages mobile imaging technology from Top Image Systems™ (TIS™), which enables mobile devices such as smartphones and tablets to accurately capture information from documents of all types and sizes. Snap-to-Pay allows consumers to set up a new biller to be paid, pay their bill and enroll in electronic bill presentment if they would like to have future bills delivered to their account as e-bills. Users save time and can avoid frustrating input errors because the functionality eliminates the need to tap in large amounts of information on the phone keypad, making bill payment a “snap.”
Fiserv announced that Black Hills Federal Credit Union of South Dakota enlisted its “Corillian Online” and “Mobiliti” digital banking services as part of an overhaul of its digital brand, including its website and online and mobile banking capabilities. This includes the integrated capabilities with bill presentment and payment through “CheckFree RXP” and person-to-person payments through Popmoney from Fiserv. According to the credit union, the new online capabilities have already been well received. In the first 90 days following the launch, more than 1,600 new users enrolled in online banking, and more than half of those also began using online bill pay. Black Hills deployed Campaign Manager from Fiserv to build and execute online marketing campaigns specifically tailored to each individual’s financial needs.
Fiserv announced UMassFive College Federal Credit Union selected the Portico account processing platform and other integrated banking solutions. The credit union has expanded its relationship with Fiserv to offer banking via mobile devices with Mobiliti and Mobiliti: Tablet. In addition to Portico, UMassFive currently utilizes Virtual Branch® for online banking and bill payment, Card Services Debit Processing and Prologue™ General Ledger. The “Portico” provides an advanced technology in a cost-effective ASP environment that’s ideal for a wide range of credit unions. Tight integration between Portico and Mobiliti and Mobiliti: Tablet allows for a compelling interface and experience that helps to drive increased member loyalty across both the mobile and tablet channels.
Fiserv announced that Community First Credit Union renewed and expanded its relationship with Fiserv. The $1.7 billion credit union is a longtime user of DataSafe® account processing platform from Fiserv and has added Fiserv solutions for digital channels including Virtuoso™ for online banking, CheckFree® RXP® for bill delivery and payments and Mobiliti™ for mobile banking. DataSafe offers credit unions scalable, integrated account processing technology with flexible deployment options. The database within the platform offers a full view of member information across the enterprise. Community First uses Virtuoso from Fiserv to provide a highly personalized home banking experience that is cost effective and easy for the credit union to manage and customize. Meanwhile, through the capabilities of CheckFree RXP and Mobiliti from Fiserv, members will have mobile banking capabilities such as account balance access, an ATM locator and alerts, as well as the addition of payment capabilities. The Mobiliti mobile banking service integrates with the credit union’s CheckFree RXP bill payment service, making it possible for customers to securely pay bills through their mobile device.