The Bon-Ton Stores forged a multi-year private label credit card program agreement with Alliance Data loyalty and marketing solutions. With this, Alliance Data will provide end-to-end proprietary credit card services from account acquisition to multi-channel marketing and customer service. Bon-Ton’s current proprietary credit card program will remain in place until the accounts portfolio conversion occurs, which is anticipated in the second quarter of fiscal 2012.
The Bon-Ton switched to Bomgar remote support solutions to provide reliable, secure remote IT support for its associates and POS systems. The IT support team at Bon-Ton needed to eliminate the hit-and-miss support that stunted productivity of their technicians. With 15,000 devices to support, 10,000 of which are POS systems, Bon-Ton needed a solution to securely support a multitude of devices in remote locations.
Spartanics has made available to plastic card and nameplates manufacturers its “M250 Registration Shear.” Ensuring requirements for extremely accurate registration shearing at high speeds, the Spartanics “M250 Registration Shear” features accurate registration of +/- 0.002 inches (0.0508 mm); touch screen controls for rapid job set up and changeovers; production speeds up to 1200 cuts per hour; automatic stacking of cut parts; software to optimize scrap reduction; and versatile cutting stainless steel, aluminum, PVC or polycarbonates.
HSBC Bank has signed a “Third Amendment” with PA-based retailer Bon-Ton.
Under the agreement, which is in effect through June 20, 2012, Bon-Ton
continues to participate in the revenue generated by credit sales. “The
Third Amendment to the Credit Card
Program Agreement” defines additional protection for the credit lines of
Bon-Ton credit card customers, as well as revises
the compensation the Company will receive for certain types of sales
made on the credit cards and provides that the Company and HSBC will
share certain losses associated with the Credit Card Program. The Third
Amendment provides that either party may terminate the Third Amendment
between April 1, 2010 and July 31, 2010 upon providing notice and making
a cash payment to the other party. The impact of the Third Amendment on
Bon-Tonâs financial results is estimated to be a cost in the range of
approximately $5 million to $9 million per year and was reflected in the
Companyâs fiscal 2009 guidance previously provided in the first quarter
of fiscal 2009.
The Bon-Ton Stores has announced its
“YOUR REWARDS” proprietary credit card
loyalty program that gives customers more rewards with fewer
restrictions. “YOUR REWARDS” is a point-based program that offers the customer special
benefits including advance notice of sales and events, exclusive
cardholder savings, opportunities to receive double or triple points and
more. The program provides four levels of participation to encourage
incremental spend and migration from lower to higher levels of spend.
The Bon-Ton Stores operates 281 stores in 23 states.
Fifth Third Processing Solutions has signed contract extensions with BJ’s Wholesale Club, The Bon-Ton Stores, Cedar Fair, Dean & DeLuca, Shoe Carnival and U-Haul for merchant processing services. Fifth Third Processing Solutions processes over 26.7 billion ATM and POS transactions per year for more than 2,700 financial institutions and over 157,865 retail locations worldwide. Annually, Fifth Third processes $179.1 billion in credit card sales.
Spartanics has appointed Jaun A. Zacares as European Sales Director
to oversee and coordinate the company’s major product lines.
Spartanics provides companies that make products from plastic, paper,
and metal flat stocks, such as credit cards and IDs, with equipment
and services. Zacares was most recently employed with Valencia as
GM of sales of security document printing equipment. His advanced
education is composed of two engineering degrees from Universidad
Politecnica (UPV) de Valencia. The first of the degrees is for
Mechanical Engineering with a concentration in machinery construction
while the 2nd is for Production with a concentration in mechanics,
automation and ergonomics.
DAMARK International and Capital One reached agreements yesterday to permit DAMARK to market its membership programs to some of Capital One’s cardholders. Under the agreement, Capital One will market DAMARK membership programs through its inbound customer service calls. The programs, ‘Capital One Edge’ and ‘Capital One Interiors,’ which are similar to catalog services already offered by DAMARK, may also be outbound telemarketed by DAMARK. DAMARK currently offers a variety of membership clubs that provide members with discounts on travel, hospitality and entertainment as well as retail, health and fitness and other convenience needs. As of this morning more than 1.4 million consumers belong to a DAMARK managed membership program.
Federated Department Stores announced this morning it is establishing Macys.Com as a separate, free-standing subsidiary of the corporation. Federated becomes the nation’s first traditional department store retailer to create a separate subsidiary dedicated to capitalizing on Internet commerce opportunities. Macys.Com was launched by Macy’s West in early 1996 as an informational site, and began experimenting with online selling later that year. The company said Friday that the new Macys.Com site, expected to be launched in October, will focus on creating a true cyber-shopping experience for the customer, with more than 250,000 SKUs immediately available for purchase in a cyber environment that mirrors the department store in merchandise presentations and product offerings. Additionally, Macys.Com will offer its online customers the ability to make merchandise exchanges or returns at any of Macy’s 188 department stores nationwide. Among partners of the upgraded web site will be IBM and Left Field LLC, a San Francisco-based advertising and Internet marketing firm.