Experian has hired Joseph M. Paulsen, previously with Fair Isaac, as SVP and GM of Integrated Marketing Services (IMS) business. Paulsen was the general manager of Fair Isaac’s Marketing Services Business and had full P&L responsibility for their multi-channel marketing database business. While there, he improved operating performance, increased revenue by 15 percent and grew margins by 200 percent in a short period of time. He also served as director of operations for Consulting Services and was a member of FICO’s executive committee. Prior to running Fair Isaac’s Marketing Services business, Joe held various executive positions and was a consulting partner at PriceWaterhouseCoopers.
Hypercom has hired Ronald R. Rhodes, previously with Palm, to VP, Global Supply Chain Management and Tim Jones, previously with IXIA to VP, Global Human Resources. Rhodes was SVP of Global Operations for Palm, where he established and directed worldwide supply chain management, including product cost reduction, inventory management and quality organization. This succeeded his role as SVP of Manufacturing & Supply Chain Operations at PSC where he identified, developed and directed key operational initiatives and implemented processes and procedures across all supply chain functions. Jones served for three years as Global Vice President of Human Resources at IXIA where he created, implemented HR metrics, policies, compensation structures and performance management processes. He was also instrumental in increasing the company’s workforce at two offshore entities in Bucharest, Romania and Calcutta, India.
Saylent Technologies has hired Paul Albright, former Debit Card Senior Product Manager at Capital One, as Sales Director.
NCR has hired Tony Massetti, formerly CFO at QLogic, as its new CFO. During his five years with QLogic, Massetti’s leadership contributed to an improved financial model and profitable growth. Massetti began his career at IBM and served for 17 years in positions that spanned accounting, financial planning, treasury and business controls. He spent five years at IBM’s European headquarters managing a P&L where revenue exceeded $20 billion and the balance sheet included more than $20 billion in assets, as well as two years in Hong Kong and China as the CFO of an IBM joint venture, then CFO of the Technology Group, which included five Asian manufacturing sites with several billion dollars in revenue. Previously, Massetti served as CEO of Aurum Solutions, Ltd., a consulting company in Hong Kong, and as senior director/vice president of Finance for Sandisk Corp.
Apollo Enterprise Solutions announced that John Furjanic, former EVP of CitiGroup’s Credit Policy and Risk Management group has joined the company as EVP, Analytics & Decision Strategy. Under his leadership at CitiGroup, credit loss rates were reduced for managed portfolios valued at $2 billion by more than 50% and $25 million per year and successfully managed credit process and policy system conversion for the Diners Club/MasterCard alliance in North America that increased sales by 50% within six months while maintaining credit loss performance within plan. Furjanic championed and managed a new product launch in January 2006 that achieved the entire year’s sales goal of $100 million by end of the first quarter. Furjanic holds a B.S. in Civil Engineering and an M.S. in Industrial Administration from Carnegie-Mellon University. Apollo Enterprise Solutions provides enterprise-class web-hosted solutions for receivables management and debt collections.
Paris and Los Angeles-based Oberthur Card Systems reported that its payment smart card volume rose more than 48.5%, compared to one-year ago, to $51.2 million, with 27.5 million units delivered in the first quarter. Overall, first quarter revenues increased 15% to $182.5 million. During the quarter, Oberthur delivered over 80 million microprocessor cards, a 44.5% gain over one-year earlier. The strong European activity performance in payment cards was offset by a significant reduction in the gift card personalization demand in the USA. The whole payment segment, which represented 53% of Oberthur Card Systems for first quarter sales, amounted to $96.8 million, a 13.7% increase compared to 1Q/06. The conventional card business slowed down as expected with total sales amounting to $19.2 million. Oberthur notes that average selling prices seem to have entered a stabilization phase in all market segments. For complete details on Oberthur’s first quarter performance, visit CardData ([www.carddata.com])
1Q/06: $158.5 million
2Q/06: $159.8 million
3Q/06: $161.5 million
4Q/06: $201.6 million
1Q/07: $182.5 million
Source: CardData (www.carddata.com)
After some rough sailing in the first half of last year, Oberthur Card Systems says cost controls and a pick-up in European sales paid-off in the second half. Total annual revenues rose nearly 5% to $698.4 million but net income plummeted from $40.9 million for 2005 to $12.7 million for 2006. In the microprocessor card segment Oberthur posted a 39.4% gain, delivering more than 271 million cards last year. Revenue in the magnetic stripe card segment rose by 3.5% to $104.1 million. The services and personalization business, which is tightly linked to smart card deliveries in banking, reached $142.5 million, a 4.7% increase year-on-year. Europe represented the largest region with revenues at $334.7 million but posted an 8.5% fall essentially due to unfavorable cyclical trends in the payment segment in the UK. North America grew by 16.1% compared to 2005 with sales reaching $179.4 million. Under the leadership of its new CEO, Philippe Geyres, Oberthur says cost controls remain in place with on-going reviews of all its operations worldwide. For complete details on Oberthur’s latest performance visit CardData ([www.carddata.com]).
2002: $586.8 million
2003: $573.3 million
2004: $599.7 million
2005: $667.4 million
2006: $698.5 million
Source: CardData (www.carddata.com)
Hypercom’s O.B. Rawls has been promoted to SVP/International Sales and John Andrews has been promoted to the newly created position of SVP/Global Customer Service. Immediately prior to his promotion to Senior Vice President, International Sales, Rawls served as Senior Vice President, North America Sales. Prior to that, and for five years as President of Hypercom North America. Rawls previously served in various executive and general management positions with First Data Corporation, as President of Unified Merchant Services. Andrews served as Chief Executive Officer of Excell Agent Services, LLC, a privately-held $30 million company providing directory assistance and information services to major communications firms in North America, Canada and the Philippines. Previously, he held a number of executive management posts at MicroAge, an indirect sales-based IT products distribution and services company.
American Express said yesterday that its facts and analytics show that VISA’s claim that its affluent “Signature” product is outpacing all other payment brands does not make sense. AmEx says if VISA were actually outpacing all others in the affluent category, VISA’s share would be increasing and spending among AmEx premium cardholders would be slowing but this is not happening. AmEx says that over the past three years its spending per consumer “Centurion” account is up $75,000; “OPEN” charge cardholder spending is up $16,000; Starwood cobrand cardholder spending is up almost $10,000; and consumer “Platinum” cardholder spending is up more than $7,000 annually. AmEx noted that across its full product line, the number of consumer and small business accounts spending more than $50,000 per year has increased by 78%. AmEx says one thing is clear; that the alleged growth by VISA among affluent cardholders is not coming at its expense.
American Express said yesterday that it expects total managed writeoffs in the U.S. consumer and small business portfolios to be $175 to $250 million higher than the third quarter due to the bankruptcy surge in late September and early October. AmEx says this means higher total managed writeoffs of $200 to $275 million when compared against the fourth quarter of last year. AmEx says it fully writes off account balances upon notification of a valid bankruptcy filing and therefore the Company does not expect a material bankruptcy tail following it into January. AmEx says it believes bankruptcy trends will return to more historical levels once the pipeline is cleared by courts and it has already seen that new law filings are down substantially.
Fair Isaac has hired Michael Campbell, formerly of SAP, to handle the newly created position of VP/COO, Products. Steve Braun continues to lead Services, organized by industry segment. Prior to joining Fair Issac, Campbell spent three years with SAP America, Inc. where he held multiple senior leadership roles and ran $1.5 billion in combined revenues. Campbell joined SAP in 1999, when Campbell Software, Inc. merged with SAP. Fair Isaac Corporation provides predictive modeling, decision analysis, intelligence management, decision management systems and consulting services worldwide.
NJ-based On Track Innovations reported that revenues for the third quarter rose to $5.5 million, up 34% from the same period last year, and up 19% sequentially. OTI’s operating loss decreased 26% to $1.1 million from 3Q/03. During the third quarter, OTI completed the acquisition of ASEC of Poland whose software and back office systems for mass transit ticketing and payment solutions enable OTI to provide end-to-end solutions and focus on higher margin products in the growing European emerging markets. Also, Sasol Oil, South Africa’s largest oil company, signed a long-term agreement to implement OTI’s petroleum payment solution in Sasol network to service both the oil company- contracted and bank-contracted fleet market and the private motorist sector. For complete details on OTI’s third quarter performance visit CardData ([www.carddata.com]).