The top global provider of financial services technology solutions, Fiserv had an extremely busy 2013 with tons of new deals, product upgrades and new products. New products include ConnectedTeller, CorPoint Mobile, Biller Advantage, Model Management: Reporting, FATCA Manager, Mobiliti Tablet, and LoanComplete Delivery Manager. GAAP revenue for 2013 was $4.81 billion compared with $4.44 billion in 2012. Adjusted revenue was $4.55 billion for the full year compared with $4.15 billion in 2012, an increase of 10%. Here are 95 points of light in Fiserv’s 2013, presented by CardWeb.com
There were many major developments for the Visa brand outside the U.S. last year, including Mexico, Botswana, Spain, Myanmar, Singapore, Australia, India, Czech Republic, Germany, Poland, and the U.K., to name a few. Here are the items organized by region.
Fiserv announced that Australia and New Zealand Banking Group (ANZ) launched an extensive mobile banking and payment service in several nations in the Pacific.
The bank, which has offered Fiserv-supported mobile financial services to its customers since 2006, is now providing mobile financial services to unbanked and underbanked consumers in Samoa, Vanuatu, Solomon Islands and Papua New Guinea. The bank is using Mobiliti Reach(TM) from Fiserv, which is designed to meet the needs of consumers in emerging markets, to provide these services under the ANZ goMoney(TM) brand. Under the ANZ goMoney brand, Mobiliti Reach from Fiserv enables consumers without a banking relationship to save, send and spend their money – transactions traditionally carried out in cash. Popular transaction types include merchant payments at the point-of-sale, person-to-person payments, mobile phone top ups and more traditional banking services like balance checks and transaction history.
Visa, in collaboration with mobile operators is set to demonstrate at the Mobile World Congress 2013 in Spain. Visa’s product showcase will provide attendees the NFC Mobile Payment Experience, for which it partnered with Telefonica, La Caixa and the GSMA to provide select Mobile World Congress attendees with a hands-on mobile payments experience. Also Visa and GSMA will release a new five-country study, “Unlocking the Potential: Women and Mobile Financial Services in Emerging Markets,” offering insights on how mobile financial services can better support the complex financial lives of women at the base of the pyramid.
Mike Isbister, a senior security consultant with Confide, is now Qualified Security Assessor (QSA) certified from the Payment Card Industry Security Standards Council and qualified to audit merchants for PCI DSS Compliance. Mike has a BSc (Hons) in computer science from Victoria University of Wellington and joined Confide last year as a senior security consultant. Confide is a Wellington-based company providing specialist assistance, advice and solutions to help merchants comply with PCI DSS.
Emida Technologies prepaid solutions announced its Cash and Transact (CAT) Mobile Wallet platform has been integrated with its industry leading Debisys direct top-up platform. The most difficult element of any m-wallet system, the cash-in network, is solved for all Emida customers in the 37 countries where Emida systems are deployed. CAT is specifically designed for developing markets where customers do not have bank accounts, credit or debit cards. CAT Mobile Wallet application is useful for loading cash, or e-value, to any phone to pay bills, pay for goods and services, get cash out, buy content like ring tones and airtime, play the lottery, and even shop on the internet using the cash on the phone.
Digicel and Scotiabank launched their mobile money solution, “TchoTcho Mobile,” to allow users to complete basic banking functions such as cash withdrawals, deposits and transfers through their mobile phone with out a traditional bank account. During the first three months, the program will offer up to 20,000 users the ability to do cash withdrawal and deposits, domestic money transfer to another mobile user, purchase top-up and manage their TchoTcho Mobile account. In the future, “TchoTcho Mobile” will deliver an extended range of additional mobile money services. In addition, NGO, World Vision is using the service to pay its staff working on the ground in Haiti. There are currently around 130 World Vision employees receiving their salaries via TchoTcho Mobile and World Vision will equally use the service to perform cash-for-work payments. This targets the only 10% of the population with a commercial bank pre-earthquake while 35% have a mobile phone.
Application software provider Misys announced that Bank of Papua New Guinea has gone live with “Misys Opics Plus v3.0”, “Misys Opics Risk Plus” and “Misys Eagleye”. Misys Opics Risk Plus and Misys Eagleye provide a comprehensive risk management framework for the central bank including performance and return attribution analysis, portfolio and currency compliance limits and policy controls. The integrated front-to-back system will provide for easier reconciliation and regulatory reporting. The Bank of Papua New Guinea is a contemporary central bank and regulator, employing best practice in the development of monetary policy, financial sector supervision and payment system. The Bank’s objective was to significantly update its systems in order to improve its operational efficiency and risk management capabilities to ensure it had a comprehensive reserves management system. Misys Solutions for Treasury & Capital Markets has 31 years of experience and unrivalled software development expertise. It creates integrated, comprehensive solutions for financial institutions to manage their capital market activities across multiple asset classes.
Westpac Bank has announced that it will be providing MoneyGram services
in Papua New Guinea (PNG), allowing consumers to transfer money
internationally without the need for a bank account. The service allows
New Guineans to send and receive money from more than 25,000 locations
in 170 countries. This development is especially important for the
citizens whom live and work in Australia. MoneyGram generated $1.16 billion
in revenue for 2006.
PayPal has added 87 new markets bringing its total global base to 190 markets. With more than 143 million accounts globally, PayPal users can now move money to places like Benin, Comoros, Kiribati, Nauru, Sao Tome and Tuvalu. Additionally, customers using PayPal.com can also view the site in Spanish, French and simplified Chinese. The eBay Company now offers customers in 46 markets the ability to transact in their native language, making domestic and cross border trading secure and simple for millions of customers around the globe. In the first three months of this year, PayPal’s total payment volume was an astounding $11 billion.
WestPac, together with American Express, has introduced an
American Express Card designed specifically for the Pacific
market, the “WestPac American Express” Credit Card.
WestPac will introduce 3 cards in 7 Pacific countries which
include a card for business clients, the consumer market and
a Gold Card for high net worth personal clients. The card will
offer 24 hour customer service, promotions, discounts and
emergency support services while traveling abroad. Also,
cardholders will be billed in local currency to avoid inconvenient
exchange rate conversion on local purchases. Customers will
have access to more than 550,000 ATMs worldwide and
access to more than 2,200 American Express Travel Services
Offices in more than 140 countries.
PT Bank International Indonesia (BII), with more than 700 ATMs, has
connected to ATM BERSAMA network of Artajasa, making it a network
of 11,900 ATMs from 68 different banks. This partnership is part of an
effort to improve BII customer service as well as to other banks’ customers. As a result, all BII debit cards can be used in the ATM Bersama network and cardholders can now get discounts at thousands of merchants throughout the country and given the ability to do online transfers. BII has 230 branches and 700 ATMs with a total customer deposit base of more than IDR 37 trillion. The Bank also has IDR 53 trillion in assets.