PayPal has announced its expansion with its new customer service and operations center in Chandler, Ariz. It will employ up to 2,000 new employees – which will help to support PayPal customers around the world. PayPal is continuing to hire customer service representatives and operations specialists in Chandler. Management, training and technical resource positions are also available. Qualified applicants can apply online for positions at www.ebaycareers.com. Additional new customer service, operations and development centers are located around the world including Dublin, Ireland; Kuala Lumpur, Malaysia; near Omaha, Neb; Austin, Tx.; Scottsdale, Ariz.; Chennai, India; Singapore; Tel Aviv, Israel and Hunt Valley (Baltimore), Maryland.
PayPal announced 150 new jobs at its European operations and customer service headquarters in Blanchardstown, Dublin. The new roles will support PayPal’s fast growing European business, which achieved $1 billion in revenues for the first time in 2010. More than 1,200 people already work at PayPal’s European Center of Excellence in Blanchardstown, providing operational and customer support to consumers and businesses across Europe. PayPal’s European operation center opened in Dublin in 2003. Since then the number of staff has increased from just 25 to more than 1,200 today. The Dublin center manages all direct customer contact for PayPal’s businesses across Europe.
PayPal announced Black Friday shopping results, posting a 27% increase in total payment volume on Black Friday 2010, compared to the previous year. The Company also saw an approximately 310% increase in mobile shopping on Black Friday. PayPal also found that the official holiday shopping season began on Monday, November 15; on Black Friday 2010, consumers shopped most frequently between 9:00 a.m. and 10:00 a.m. PST; there was 21% increase in total payment volume compared to Thanksgiving 2010; and there was a 19% increase in payment volume on Black Friday 2010 compared to an average Friday in 2010.
Discover and PayPal have teamed to introduce the “Money Messenger” tool, letting cardholders use their Discover cards to pay virtually any person. Offering new functionality for purchasing and payment decisions, the built-in “Money Messenger” feature implements PayPal’s “Adaptive Payments” APIs so Discover cardmembers can send money to another person via Discover.com or a smart phone using only the recipient’s email address or mobile phone number. Cardmembers will earn Cashback Bonus(R) on every transaction, which will be treated as a purchase on their Discover account. The recipient must have a PayPal account or will receive simple instructions on how to open one and there are no fees for Discover cardmembers to use this service.
PayPal is set to host its second annual “Innovate conference” Oct. 26-27 in San Francisco. Inviting experts and developers to explore the growth of mobile payments, the rise of social commerce and the move to Internet-enabled local payments, the three main areas that are changing the way we pay, the Conference will address the future of commerce and payments and how to best capitalize on it. Attendees are invited to explore the capabilities of mobile and social activities, such as The Mobile Payments Opportunity in Emerging Markets; Attracting Gen Y’ers: Mobile Banking, Social Media and New Technologies for Financial Institutions; How to Integrate PayPal for Digital Goods; and Replacing Checks and Cash with PayPal.
PayPal has announced its second “PayPal X Developer Challenge” global competition to award innovative applications using the PayPal X open global payments platform. For this second annual challenge, PayPal is expanding the contest by adding new sponsors and giving away more prizes. The first “Developer Challenge” launched at the PayPal X Innovate event in November 2009 and attracted hundreds of submissions. The grand prize winner of this year’s “PayPal X Developer Challenge” will receive an award totaling up to $100,000, including $50,000 into the winnerâs PayPal account and $50,000 in waived transaction fees. PayPal is also introducing âX Awards,â the Peopleâs Choice Award and the Audience Award. The “X Awards” will go to best application built from the PayPal X Mobile Payments Library; best application built by university students; best consumer application; best application for cross-border commerce; best application built on the Yahoo! platform; and the best application built on the eBay platform.
Convio on-demand constituent engagement solutions and PayPal have signed an agreement to allow nonprofits to quickly and easily implement PayPal to collect donations online. PayPal will be a part of Convioâs integrated services, making it simple for Convioâs 1,300 nonprofits to add PayPal to their site and collect donations. PayPalâs nonprofit services include comprehensive reporting tools and discounted rates for 501 charities. Food For The Poor is the number one international relief and development charity in the United States, feeding 2 million people every day, helping children and the poorest of the poor by providing food, housing, health care, education, water projects, emergency relief and micro-enterprise assistance in the Caribbean and Latin America.
Sunstone Circuits has added PayPal electronic payment service for their customers’ online purchasing needs. This new implementation of the PayPalâ¢ payment service is another example of Sunstoneâs continuous quest to be the easiest PCB company to do business with. Not only is Sunstone Circuits offering their customers a more effective and convenient way to purchase online, but by using PayPalâ¢, design engineers will have a chance to receive rewards and bonuses for participating in the new service. PayPalâ¢ often has promotions offering multiple incentives, when signing-up. Promotional initiatives like âNo Initiation Fees,â âCash-Back,â and âBuy-Now, Pay-Later,â have been offered to new customers in recent years. For existing PayPal customers, this new payment option is available now, at www.sunstone.com. For those that are new to the PayPalâ¢ service, Sunstone suggests they visit www.paypal.com to register for an account and create a profile.
Small business e-commerce provider Alibaba.com Limited now is offering PayPal on the
“AliExpress” platform. With this agreement, AliExpress merchants can now avail their customers
with PayPal as a fast and secure payment option. Businesses will now be
able to easily source goods through AliExpress using PayPal in their
preferred local currency. PayPal is one of the leading online payment
platforms in the world with more than 84 million active accounts and
more than 8 million merchants in 190 markets and 24 currencies around
the world. AliExpress allows customers to
tailor orders to the needs of their small businesses, offering
smaller-quantity orders, instant online transactions, and an escrow
service to protect buyers and sellers. The alliance will provide customers around the world with the
convenience and protections that PayPal has built over its 12-year
history, in addition to the escrow service offered on the AliExpress site.
PayPal has announced that China UnionPay (CUP) card members will be able to use PayPal to shop online. CUP card members will be able to use PayPal in the third quarter of 2010. This gives merchants the opportunity to spend the coming months preparing their Web stores for Chinese consumers, including adding Chinese translation and fast, cost effective shipping methods. China UnionPay is the national bankcard association in China. As the pivotal role of China’s bankcard industry, China UnionPay is responsible for operating unified inter-bank clearing and settlement system in China and developing the international acceptance network for CUP card. As of now, CUP card international acceptance network has been extended to 90 countries and regions. Over 10 of them, including Japan, Korea, Singapore, Russia, Mongolia etc, have issued CUP card.
PayPal plans to double the number of employees in Asia Pacific from 1,000 currently to
more than 2,000 by the end of the year. The company plans to add more
than 100 new jobs at its international headquarters in Singapore.
PayPal processed more than $6 billion of total payment volume in Asia
Pacific in 2009, an increase of 38% from 2008. Since its
establishment in the region in 2006, the company has struck dozens of
strategic partnerships with Asian companies including announcements
today with DBS, Singaporeâs largest bank, and China UnionPay, Chinaâs
bankcard association. PayPalâs new international headquarters
in Suntec City, Singaporeâs technology hub in the middle of the nationâs
central business district represents all of PayPalâs business outside of the USA.
PayPal has unveiled a new Send Money application for iPhone. Version 2.0
of the PayPal Send Money app gives PayPal and iPhone customers around
the world secure mobile access to their money and convenient features
for everyday life, including Bump money transfers, Split Check and
Collect Money. With âbumpâ users can put two iPhones together for quick
PayPal transfers; “Split Check” allows users to divide and quickly
reimburse each other for the cost of a meal, including tip and tax, for
up to 20 people; and “Collect Money” allows users to request money from
multiple people for a joint gift, team dues, concert tickets, and more.
The new Send Money app comes at a time when smartphone sales have
surpassed 172.4 million units in 2009, and consumers worldwide are
expected to spend $119 billion by 2015 through their mobile phones.
PayPal mobile transactions have increased nearly six-fold, from $25
million in 2008 to $141 million in 2009.