To demonstrate its ongoing commitment to provide unsurpassed technology and innovative cash access services to gaming properties, Global Cash Access has announced the continuation of its technology partnership with Infonox, a software company that focuses on transaction and payment products. GCA is the leading supplier of cash access, financial management and customer relationship marketing technologies to the gaming industry.
The partnership involves the development and delivery of a new suite of products and services from Infonox, named SupportNox, through which Infonox will provide GCA with new support systems for its latest products including the Automated Cashier Machine (ACM(SM)) and QuikCash Plus (QCP) Web. SupportNox will include device monitoring, reporting, call center management, biometrics and telephony systems.
GCA also will continue to use Infonox’s Active Payment Platform (APP), which enables GCA casinos to access patron records and interact with patrons in real time through a suite of sophisticated marketing and transaction processing services.
“Infonox’s technology platform has allowed us to take cash access services for the gaming industry to the next level by consolidating ATM, credit card cash advance, POS debit, check cashing, credit services and money transfers through one architecture and integrating a customer relationship marketing component as transactions occur,” said Kirk Sanford, chief executive officer of GCA. “The continuation of our partnership ensures customers and casino patrons will have the latest technology available when using GCA’s products and services.”
In 2001, GCA delivered 10 unique products and services to the gaming industry that use the Infonox Active Payment Platform, including QuikReports, QuikMarketing, QuikCredit, QCP Web, Central Credit Real-Time, ACM and the QuikPlay ATM, which was unveiled at Global Gaming Expo in October 2001.
“Over the last 30 months, we have proven that the Active Payment Platform works in the most rigorous financial environments and provides the framework necessary for delivering the next generation of transaction products,” said Safwan Shah, chief executive officer of Infonox. “With SupportNox, we are extending the APP. This will enable GCA to maximize value to its customers and maintain its leadership position.”
About Global Cash Access
Global Cash Access is a joint venture of First Data Corp. and M&C International, Inc. Providing access to the gaming industry’s largest patron database, Global Cash Access uses Internet technologies to deliver funds transfer, financial management and customer relationship marketing services to more than 1,000 gaming properties in the US, Canada, Caribbean and Europe. More information on the company is available at [ww.globalcashaccess.com][1].
About Infonox
Infonox provides infrastructure software for businesses to deploy, aggregate and manage transaction services. Infonox’s Active Payment Platform (APP) enables businesses to rapidly build and aggregate transaction services on PCs, POS terminals, mobile devices and ATM machines. An integrated suite of products and services handles application deployment and configuration, transaction processing, security, risk management, reporting, monitoring, device and terminal handling, identity verification and media delivery systems. Infonox partners with leading transaction service providers, banks, non-bank financial institutions, acquirers, ISO’s and enterprise customers. For more information, please visit [www.infonox.com][2].
[1]: http://www.globalcashaccess.com
[2]: http://www.infonox.com
