Casual dining specialist Not Your Average Joe’s (NYAJ) has teamed with MyCheck, a mobile payment technology platform, to develop its first branded mobile payment app to further elevate customer convenience and engagement. The app incorporates MyCheck’s PCI DSS Level 1-compliant mobile payment technology and integrates with Not Your Average Joe’s point of sale system, for a…
Lavu, a specialist in POS solutions for restaurants and bars that run on iOS-based mobile devices has selected PayPal to bring payment processing of EMV or traditional swipe credit and debit card payments to restaurants, bars, food trucks, and other food/beverage businesses nationwide. Restaurant and bar owners often face high costs when processing customers’ credit…
Making it more affordable for restaurants to reach their customer base with the launch of its White Label program, MobileBytes is making available to restaurants a branded, customized app with extensive marketing features and capabilities with its “White Label Program.” The Program is PCI-DSS certified and lets consumers know what the estimated wait time will be for their order. Available at the iTunes app store and the Android market for free download, the “White Label Program” lets the restaurant manage the content of the app through a web-based back office for marketing.
Contactless payments will streamline customer service at McDonald’s
Mexico. Banamex, a division of Citibank, has announced the deployment of
Verifone’s “MX870” at McDonald’s locations in Mexico. This will allow
customers to pay using the contactless payment system offered by
MasterCard “PayPass” and speed up the payment process at the restaurants’
cash registers. The “MX870” is also useful as a content delivery system
that verifies the customers’ order and offers promotions. To date,
Banamex has issued 10,000 of these contactless cards. The group has a
net distribution of over 1,400 branches and 5,700 ATMs located
throughout the country.
MasterCard and Zagat are hosting the 3rd annual “Chicago Restaurant Industry Forum” next week.
National Processing Company announced this morning the signing of a multi-year processing agreement with Lone Star Steakhouse & Saloon, Inc. Under the terms of the agreement, NPC will provide merchant processing solutions for all Lone Star restaurants’ VISA and MasterCard transactions.
Lone Star Steakhouse & Saloon, Inc. is a unique category of restaurants that feature a limited menu, concentrating on high quality USDA choice-grade steaks, and embrace a Texas-style concept that is popular among the 25 to 54 age group. NPC will provide Lone Star front-end authorization and settlement services, as well as years of experience processing credit card transactions for the Travel & Entertainment industry.
“NPC is delighted to be processing credit cards for the Lone Star family of steakhouses,” said Drew Soinski, senior vice president of Travel & Entertainment Services for NPC. “Lone Star has carved a niche in the high- growth restaurant industry where NPC has recently made substantial investments in providing industry-specific processing solutions. This partnership equates to a win-win for everyone involved.”
“Lone Star’s success formula is similar to NPC’s — excellence in operations and quality of products and service,” said Mark Pyke, executive vice president of Merchant Services for NPC. “NPC offers one of the best values in the industry for total cost of card acceptance. Lone Star is poised for significant growth, and we are excited regarding the possibilities our processing solutions can offer.”
“We are excited about partnering with NPC,” said Randy Pierce, chief financial officer of Lone Star Steakhouse & Saloon, Inc. “NPC has remained successful by keeping itself focused on its core product — payment processing. NPC embraces our philosophy of providing superior customer service, and this relationship will enable us to continue providing our customers with superior quality in an accurate and timely manner.”
About Lone Star Steakhouse & Saloon, Inc.
Lone Star Steakhouse & Saloon is a unique category of restaurants offering high-quality service and food. Lone Star owns and operates 243 domestic and 26 international Lone Star Steakhouse & Saloon restaurants; 15 Sullivan’s Steakhouse restaurants; and five Del Frisco’s Double Eagle Steak House restaurants.
About National Processing, Inc.
National Processing, Inc. through its wholly owned operating subsidiary, National Processing Company (NPC(R)) is a leading provider of merchant credit card processing. National Processing is 87 percent owned by National City Corporation (NYSE: NCC) ( http://www.nationalcity.com ), a Cleveland based $91 billion financial holding company. NPC supports over 500,000 merchant locations, representing nearly one out of every five Visa(R) and MasterCard(R) transactions processed nationally. NPC’s card processing solutions offer superior levels of service and performance and assist merchants in lowering their total cost of card acceptance through our world-class people, technology and service. Additional information regarding National Processing can be obtained at http://www.npc.net .
Miami-based, dining card specialist, Transmedia Network, says this morning its two year old makeover plan is now complete. This week, Transmedia’s national dining programs, recently rebranded under the name ‘iDine’, have all been united under the registered card format where, instead of using a separate charge card, consumers simply use their existing credit card to access benefits. Transmedia also this week launched the test of ‘iDine Choice’, which enables restaurateurs to create special incentives and promotions through the ‘iDine’ website on specific days of the week and times of the day. Consumers will have their choice of savings benefits in points or cash and may convert the points into either complimentary dining or frequent flyer miles. The website also allows for on-line reservations, national restaurant listings and access to reviews and maps. During the past two year the company acquired its largest competitor, ‘Dining a la Card’, and in the process acquired the registered card technology. On June 30, Transmedia completed the acquisition of its last remaining and most successful franchise, Potomac Dining in the Baltimore/Washington DC area, for approximately $5 million. Transmedia Network Inc., by selectively issuing and marketing the ‘Transmedia Card’ and the ‘Dining A La Card’ registered card, presently offers its over 3.0 million members a variety of savings programs at more than 7,000 restaurants throughout the United States. For complete details on Transmedia’s 2Q/00 results visit CardData ([www.carddata.com]).
Hypercom Corp. Tuesday announced that Pittsburg, Kan.-based NPC International Inc., the largest franchise group for Pizza Hut International restaurants in the world, has installed Hypercom’s T7P point-of-sale (POS) terminals in all 685 of its Pizza Hut restaurants.
Hypercom(R) is a leading supplier of POS payment systems, enterprise networking solutions and client/server software. The terminals were installed and will be serviced by First Tennessee Merchant Services Inc., a wholly owned subsidiary of First Tennessee Bank National Association.
The 24-state, franchise-wide deployment of the T7P began in NPC’s dine-in Pizza Hut restaurants in November 1997. It then was broadened to delivery kitchens, which handle walk-in pick-up and delivery orders. That phase of the deployment was completed in mid-December.
The size of the deployment underscores the confidence First Tennessee and NPC have in the Hypercom product line. Part of the reason for that confidence is Hypercom’s industry-leading five-year warranty on terminals.
“The T7P has a highly favorable design for our use because it is easy to operate and has a small footprint. The fact that it occupies very little counter space combined with its functionality makes it extremely beneficial to NPC as we begin to accept credit cards in our Pizza Hut delivery kitchens,” said Mike Gibson, director of corporate administration, NPC International.
Prior to the Hypercom deployment, the NPC Pizza Hut delivery kitchens, which handle only walk-in customers and delivery orders, did not accept credit cards for payment. Now, those 150 locations have on-line credit authorization capability.
“This deal is significant because it’s not often that a customer of this size decides to install this many terminals at one time,” said Steve Demaree, senior vice president of merchant sales, First Tennessee. “Key factors NPC considered before selecting the T7P included ease of use, small footprint and prompt authorizations. The T7P met those requirements and provided for NPC’s future needs as well.”
“There’s no doubt NPC has made a major commitment to Hypercom. Working in concert with First Tennessee Merchant Services, we are equally committed to maintaining customer satisfaction at NPC,” said John Marshall, senior vice president of sales and marketing, Hypercom US/Canada, a division of Hypercom.
The Hypercom T7P Terminal
The T7P incorporates a modular printer, available in thermal or friction. NPC was impressed with the speed of the printers, especially the thermal, which prints seven lines per second.
The T7P is easy on counter space thanks to its small footprint — 6.25 inches wide by 11.5 inches deep by 4.5 inches high (with full 3-inch diameter roll of paper) — which is especially helpful in the delivery kitchens, where space is at a premium.
Other significant attributes of the T7P include low response time — under 10 seconds, a large back-lit LCD display (two lines of 20 characters) and an easy-to-use keyboard.
Ease of Use
According to NPC’s Gibson, the fact that training went quickly and smoothly is evidence of the T7P’s ease of use.
In November, First Tennessee Merchant Services trained regional and area managers of the Birmingham, Ala.; Springfield, Mo.; and Memphis, Tenn., Pizza Hut dine-in restaurants. Those managers then trained their employees.
Employees in those three areas got up to speed so quickly on the T7P that NPC soon extended the training to the dine-in restaurants in other regions and all delivery kitchens.
NPC also loaded the terminal-capture software, which allows for adjustments, such as gratuities, to be made quickly and easily. The dine-in restaurants’ previous POS hardware ran host-capture software, which “captured” transaction information and forwarded it to the host processor for storage. Thus, adjusting payments was inconvenient for the merchant and the customer.
NPC International is the world’s largest Pizza Hut franchise and currently operates 685 Pizza Hut restaurants and delivery kitchens in 24 states. Through Romacorp. Inc., a wholly owned subsidiary, NPC also operates and franchises 190 Tony Roma’s(R) restaurants, the casual theme restaurant chain that is famous for ribs, worldwide.
About First Tennessee
First Tennessee Merchant Services is a wholly owned subsidiary of First Tennessee Bank National Association with processing centers in Memphis and Denver. First Tennessee National Corp., parent company of First Tennessee Bank National Association, with headquarters in Memphis, is a $14.4 billion financial services institution providing banking and other financial services nationwide.
The corporation’s common stock is traded over the counter on the Nasdaq Stock Market’s National Market System under the symbol FTEN. Information is also available at First Tennessee’s Web site at www.ftb.com.
About Hypercom Corp.
Hypercom is a leading supplier of point-of-sale (POS) payment systems, enterprise networking solutions and client/server software. Phoenix-based Hypercom sells its products in more than 50 countries worldwide. Hypercom consists of four divisions: Hypercom POS US/Canada, Hypercom International, Hypercom Network Systems and Hypercom Manufacturing Resources.
Certain matters discussed within this news release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Although management of Hypercom believes the expectations reflected in such forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Factors that could cause actual results to differ materially from expectations include industry, competitive and technological changes; risks associated with international operations and foreign currency fluctuations; the composition, timing and size of orders from and shipments to major customers; inventory obsolescence; market acceptance of new products and other risks detailed from time to time in Hypercom’s SEC reports, including the company’s prospectus dated Nov. 13, 1997.