At the Federal Trade Commission’s request, federal courts in New York and Georgia have temporarily halted three debt collection operations that allegedly violated federal law by threatening and deceiving consumers via text messages, emails, and phone calls. The FTC seeks to permanently end the unlawful practices.
Pinnacle Payment Services, operating out of Atlanta and Cleveland, has been halted for abusive debt collection practices of an operation that used fictitious names and threatened consumers into paying debts they may not have owed. The Federal Trade Commission (FTC) says the Company is subject to a Nearly $10 million judgement.
Despite negative perceptions of robocalls, 96% find an automated phone
call or message to confirm their doctor’s appointment, notify them about
a package ready for pick up or to pay a credit card bill beneficial,
compared to only 10% when regarding a generic message about a political
campaign or mortgage refinance offer. Sixty-three percent of digital
natives, those between 18 and 34 years old, consider reminders to pay
credit card bills to be at least somewhat beneficial, compared to only
25% of those over 55, 76% of whom are very or extremely likely to hang
up on a caller they donât know, compared to only 53% of former.
Additional findings, according to a study conducted by Harris
Interactive and sponsored by the Varolii Corporation, shows 21% of 18 to
34-year-olds would find auto political calls beneficial vs. 8% of those
over 55 and 11% of 35 to 44-year-olds. Additional research by Forester,
however, shows nearly 35% of online adults are inundated by more than 50
messages on any given day and more than 75% would hang up on a caller if
they considered the information not relevant or important to them–83%
of those over 55.