Fincentric Corporation announced the latest version of its retail banking system, Wealthview BankingTM 3.6. The new version delivers significant depth of functionality in the core banking, deposits and lending applications, providing financial institutions seamless integrated information across multiple delivery channels. With Wealthview Banking 3.6, financial institutions can analyze the value of each customer, formulate strategies to maximize their value, and increase customer retention.
Rainier Pacific Bank, headquartered in Tacoma Washington, was instrumental in the development of Wealthview Banking 3.6. “We worked very closely with Fincentric throughout the product development phase from requirements to design and most recently, in functionality testing,” said John Hall, CEO of Rainier Pacific Bank. “The new 3.6 version of Wealthview Banking will have a great impact on our ability to better service our clients.” Rainier is currently in the system integration phase of its implementation and is on schedule to go live in Q3.
As a customer-focused company, said Lyle Wharton, Fincentric s president and CEO, we re collaborating with clients like Rainier Pacific Bank to deliver technology that can help them build stronger relationships with their customers. The delivery of 3.6 is a great testament of the teamwork and synergy between Rainier Pacific Bank and Fincentric.
Wealthview Banking 3.6 introduces many automated features that enable financial institutions to provide superior customer service. Said Shirley Sellers, Fincentric s Wealthview Banking Product Manager, It represents the most feature-rich, large scale application we have developed towards supporting the next generation in banking. Its deep functionality and robust integration enables unprecedented capabilities, delivered across all service touchpoints including Internet, wireless and traditional channels.
A few highlights of the numerous enhancements in Wealthview Banking 3.6 include:
* Automatic Event Notice Wealthview Banking automatically delivers event notifications through any channel (email, letter, PDA, cell-phone, personal portal). This reduces the manual processes necessary to contact customers and facilitate follow-up on cross-selling opportunities.
* Automatic Benefit Changes Wealthview Banking automatically updates customer and account benefits once a customer reaches the age threshold for a benefit-type set by the financial institution. This ensures appropriate product offerings, pricing programs, service charges, interest rates, and fees are applied to each customer.
* Automatic Pay/No-pay Decisions – Wealthview Banking automatically makes pay or no-pay decisions on insufficient fund items coming in from batch or on-line channels, based on criteria set by the financial institution. This reduces manual processes and improves customer service.
* Automatic Renewal of Discontinued Term Products Wealthview Banking automatically sets term renewal options across the product-line for that discontinued product. This lowers manual intervention costs.
* Dealer Lending Opportunities – This allows financial institutions to support dealer lending contracts and business opportunities. By supporting this business channel, financial institutions can extend their business reach with little or no overhead, add to their bottom line, and gain new customers.
Wealthview Banking is a complete front-to-back office banking system for financial institutions, offering comprehensive applications for deposits, payments, and consumer lending. Wealthview Banking features Customer Value Management” capabilities and integration across multiple delivery channels, including Internet banking. An online transaction processing (OLTP) engine, designed for high performance and high availability, completes the retail core processing system.
About Fincentric
Fincentric is a leading provider of core banking and wealth management software to the global financial services industry. Fincentric’s Wealthview suite of products include next generation core banking, consolidated customer view, data aggregation, Internet and wireless financial portals, and full multi-channel support. Its revolutionary Customer Value Management” capabilities enable an institution to recognize the value of each customer, and drive incremental revenue through intelligent product recommendations, offered across the appropriate touchpoints. Fincentric’s products help financial institutions increase customer retention and develop more profitable customer relationships. Fincentric has strategic alliances with Microsoft, HP, and other international partners. For more information, visit Fincentric’s home page at [www.fincentric.com][1], or call (604) 278-6470.
[1]: http://www.fincentric.com
