Wells Fargo announced Wells Fargo customers completed more than one billion paperless transactions at its ATMs since 2009 and now have the option to conclude a transaction without an ATM receipt or to select a receipt to be sent to an Online Banking inbox, a designated personal e-mail account, or a mobile phone number. Customers have avoided using more than 300 million feet of receipt paper which could circle the earth’s circumference more than two times – approximately 63,000 miles. To increase the choices available to customers and further reduce paper waste, a text receipt option was offered to customers at Wells Fargo ATMs nationwide in June 2013. Wells Fargo was the first bank to offer email and text receipt options to its customers.
Wells Fargo & Company is temporarily waiving all remittance transfer fees for ExpressSend® transfers from a linked checking or savings account for customers sending money using the ExpressSend service to friends and family impacted by the floods in the Philippines. The fee waiver is effective August 26, through September 15, 2013. The ExpressSend service allows your beneficiary to receive funds at over 6,400 locations in the Philippines, including all offices of BPI, BDO Unibank, M. Lhuillier, Metrobank and Cebuana Lhuillier.
Wells Fargo Commercial Banking, a part of Wells Fargo & Company, hired Keith Plummer VP & relationship manager to focus on building and serving middle market commercial customers in Chicago. Plummer brings more than 11 years of commercial banking in Chicago to Wells Fargo. He had worked at JPMorgan Chase since 2004 in several commercial banking roles, and most recently served as a credit and risk officer for this market. He also served as a relationship manager from 2004-2010. Before that, Plummer worked for LaSalle Bank in Chicago and for American National Bank. Plummer earned his bachelor’s degree in business administration (finance) from Western Michigan University and his MBA from Wyzsza Szkola Biznesu-National Louis University in Nowy Sacz, Poland.
Wells Fargo Insurance named David Robertson managing director for its Atlanta office to lead business development, client service and sales, and cross-sell strategy for the company’s insurance operations. Named a 2012 Power Broker by Risk and Insurance magazine, Robertson was most recently senior VP/head of William Gallagher Associates’ (WGA). A former regional partner at Willis Group Holdings, and senior VP at Marsh, a subsidiary of Marsh & McLennan Companies. Prior to joining the insurance industry, Robertson was a corporate banking officer at Citizens & Southern National bank, and worked for First Atlanta, a predecessor of Wells Fargo. Robertson has a bachelor’s degree in business from the University of Georgia, received his MBA from Georgia State University, and a master’s in Health Policy and Management from Emory University.
Wells Fargo redesigned its ATMs with a layout featuring ease of use and a modern design. With the upgrades now available on more than 500 machines across several states, the new interface will launch at all the more than 12,000 Wells Fargo ATMs by May. A “Balance Dashboard” features balances at-a-glance, if the customer chooses, for their most used accounts while the ATM “Cash Tracker” tool helps customers manage their finances and automatically appears on the main ATM screen. This feature allows customers to visually track their monthly Wells Fargo ATM withdrawals. Customers can also set a monthly withdrawal target and can view details about how much they withdrew the prior month and their average over the past 12 months.
Wells Fargo & Company is celebrating the 10 year anniversary of its Global Remittance Services unit by offering new Wells Fargo ExpressSend customers a fee waiver on their first transfer if they enroll in the service and make their first transfer from a Wells Fargo linked account between February 1 and June 30, 2013. Wells Fargo offers remittance services to 14 countries, to which it remains committed, despite pending regulations that are causing some large banking institutions and traditional remittance companies to exit the business or reevaluate their strategy. Wells Fargo ExpressSend customers can send funds to their beneficiaries in most countries through their choice of four remittance alternatives- account to account, account to cash, cash to cash, or cash to account.
Wells Fargo announced Joe Saffire has been appointed head of its Global Banking operations in Europe, Middle East and Africa (EMEA). In his London-based role, Saffire will focus on growing the global banking business throughout the region as Wells Fargo expands its international services for U.S.-based commercial and corporate customers doing business in Europe, and for European companies with operations in the U.S. The Global Banking division provides financing options, risk and treasury management solutions, and trade finance services to middle market and large U.S. and foreign owned companies. Saffire spent 20 years with HSBC where he was most recently chief operating officer and head of international banking in Germany. A native of Buffalo, New York, Saffire received his bachelor’s degree from Boston College and an M.B.A. at the University of Buffalo.
The Inter-American Dialogue released a study today naming Wells Fargo & Company a top ranking consumer remittance services provider. Wells Fargo tied for first place with two other companies, out of a field of 37. The Inter-American Dialogue is the leading U.S. center for policy analysis, communication and exchange on Western Hemisphere affairs. This after Wells Fargo announced record growth for its Global Remittance Services and reported total consumer remittance value remitted in 2011 at $1.8 billion. Wells Fargo ExpressSend customers can send funds to their beneficiaries in most countries through their choice of four remittance alternatives- account to account, account to cash, cash to cash, or cash to account.
Wells Fargo & Company announced the nationwide expansion of Wells Fargo Mobile Deposit, allowing users with an Android or iPhone device to deposit checks into their eligible Wells Fargo accounts by taking pictures of the front and back of the check. Customers already used Wells Fargo Mobile Deposit to deposit more than 600,000 checks. Customers just choose the eligible consumer or business account where they want to deposit their check, enter the check amount, and use their mobile device to take a picture of the front and back of the endorsed check. After they submit their deposit, Wells Fargo sends a confirmation message. For this, Wells Fargo uses advanced encryption and security technology to mask sensitive information.
Wells Fargo & Company is waiving remittance transfer fees for ExpressSend transfers for customers sending money using the ExpressSend service to the Philippines impacted by the floods, effective August 15th-30th. The Bank is also donating $50,000 to the American Red Cross for relief efforts. ExpressSend customers can send up to $3,000 a day for $4 if originated from a Preferred, Complete Advantage, or Premium Membership Checking.
After introducing an e-receipt option at its ATMs, Wells Fargo & Company announced customers used its service more than 100 million times. Wells Fargo Online Banking customers have the choice to either have an ATM receipt sent to an Online Banking inbox or to a designated personal e-mail account, used by 12% of bank ATM customers. E-receipts offer customers a convenient option to keep track of their transaction receipts in one place. Customers can set e-receipts as their preferred way to receive their ATM receipts making the transaction quicker and more convenient.
Global Finance magazine has named Wells Fargo & Company Best Corporate/Institutional Internet Bank and Best Consumer Internet Bank in the United States. In its 13th annual World’s Best Internet Banks competition for North America, Global Finance magazine also recognized Wells Fargo, among corporate/institutional banks, as Best Mobile Banking (for the second consecutive year), Best Online Treasury Services, and Best Web Site Design. Among consumer Internet banks, Wells Fargo earned awards for Best Web Site Design, Best Bill Payment & Presentment (for the fourth consecutive year), and Best Social Media (for the second consecutive year).