Diebold Appoints New CIO & VP

Diebold has hired David H. Ramsey to fill the role of vice president and chief information officer (CIO) and promoted Chad F. Hesse to vice president, general counsel and secretary. Responsible for leading and overseeing the operations of Diebold’s global information technology (IT) organization, Ramsey most recently served as managing director, global IT and GBS transformation, at The Hackett Group, a global strategic business advisory, operations consulting and finance strategy firm. Meanwhile, Hesse will be responsible for all of the company’s legal matters, including management of in-house legal staff and supervision of outside counsel. Hesse received a bachelor of arts and science degree with a dual specialization in international business and business pre-law from Bowling Green State University in Bowling Green, Ohio and holds a JD from Cleveland-Marshall College of Law.

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Sallie Mae Provides Surcharge-Free Campus ATMs

Sallie Mae is making it possible for student checking account customers to withdraw cash surcharge-free at easily accessible ATMs, in partnership with Cardtronics. Sallie Mae is rolling out ATMs on select campuses which are fee free for students with a Sallie Mae Debit MasterCard. This is in addition to fee free access to 35,000 Allpoint Network ATMs nationwide. Sallie Mae No Fee Student Checking Accounts are offered on college campuses providing full service checking accounts and a way to receive same day tuition refunds. Sallie Mae serves 25 million customers and provides savings tools, tuition payment plans and education loans that promote responsible financial habits and reward success.

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NEBA Supports Credit Card Portfolio Risk

NEBA (New England Bankcard Association) expanded the ability of banks to manage their commercial card portfolio risk via a robust reporting tool NEBA uses to manipulate account data and generate customized reports for bank issuers to use in managing portfolio risk, in increasing revenue opportunities and in building customer relations. An optional, recurring subscription allows access to additional sophisticated reporting capabilities including the ability to track transaction spend at the Merchant Category Code (MCC) level and to the merchant account level. With NEBA’s reporting tool, bank portfolio data is accessed, manipulated and analyzed for risk detection, discount negotiation with merchants, and for corporate rebate purposes. Fraud management allow it to track and report on fraud referrals that have greater than a specified number of transactions within a specified period of time; accounts that are above a specified percentage of the total credit line; accounts above a specified percentage of the total credit line that are past due by a specified number of days; accounts activated within a specified number of days that have used a specified percentage of the line of credit; and details of accounts with cash advance activity within a specified number of days including number of transactions and amount of each transaction.

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Nice to acquire Merced for up to $170 million

NICE entered an agreement to acquire Merced Systems for approximately $150 million, demonstrating its commitment to provide its customers an analytics solutions and Workforce Optimization suite. Merced’s flagship solutions include Merced Service Performance Management, which provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. They also include Merced Sales Performance Management with incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions. As part of the acquisition, NICE will also pay Merced up to $20 million in cash subject to Merced meeting certain performance targets.

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Discover Sponsors FarmVille Game Expansion

Discover partnered with Zynga social game developer to launch the “Winter Wonderland” FarmVille expansion. The customizable holiday farm is the third expansion to be released by the popular social games developer following “English Countryside” and “Lighthouse Cove.” With this, FarmVille players can get an early start on a quest to help a friendly orange Yeti use his Discover card to do his holiday shopping. Players can click on the Discover icon located in their neighbor bar to get an exclusive sneak peek of Winter Wonderland, before it is widely available to all players. When “Winter Wonderland” becomes available to the public on December 5, players will be rewarded with a free virtual gift from Discover just for visiting Zynga’s latest creation.

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Etisalat Afghanistan Implements mobile money service

Telepin Software mobile money transaction platforms announced that Etisalat Afghanistan has commercially launched “mHawala” Mobile Money Services platform. Telepin’s Cayman Transaction platform will be used by Etisalat Afghanistan for a full mobile financial services (MFS) offering that includes central bank cooperation, banking ecosystem participation, utility merchant involvement, and salary disbursement, which enables complete mobile banking capabilities and future cross-border money transfers. Etisalat Afghanistan is the first mobile network operator in Afghanistan to offer this entire range of Mobile Financial Services.

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Oberthur names New CEO

Oberthur Technologies’ Board of Directors named Xavier Drilhon CEO after having held the role of Deputy Managing Director of François-Charles Oberthur Group which he joined in 1994. He joined the card activity early in 1998 where he held various responsibilities in the industrial and commercial fields. He played a key role in the purchase of the De La Rue Group’s card division, in the merger with Oberthur Card Systems as Director of Corporate Operations and in its IPO in 2000. Since 2008 he has headed the Card Systems Division where he improved the economic results despite the 2009 global recessionary period, created a new product line in convergence solutions and took an active part in the purchase and integration of the company XponCard.

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MasterCard and mFoundry Offer Enhanced mPayment

MasterCard and mFoundry partnered to allow more banks to give their customers the option to pay for items with their NFC mobile phones. MasterCard made a strategic investment in mFoundry, combining the MasterCard “Tap & Go PayPass” technology with mFoundry’s mobile financial services platform to make mobile contactless payments accessible to more consumers. Mobile phones provide the most promising tool for NFC payments, as consumers increasingly use their smartphones for a host of functions, including managing their finances.

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