Bank of Cyprus UK Implements Albany auto-payments

Bank of Cyprus UK purchased an automated payments solution from Albany Software electronic payment software solutions. Albany Software’s solution integrates with the bank’s existing systems and applications, streamlining entire payments, collections and administration processes; a critical requirement for Bank of Cyprus UK that processes an average of GBP1 million worth of Bacs transactions every day.

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Monitise Sees mobile money pilot Success

Monitise, the British technology company behind the pilot, has built a network of 160 agents in four cities across Nigeria delivering services to 6,700 people since launching the pilot in March. A recent pilot scheme to bring mobile banking and payments services to Nigeria has signed up over 6,000 people, proof of the massive appetite for mobile banking and payments, particularly among the unbanked population and in rural areas where physical banking infrastructure is undeveloped. The Monitise pilot is operating, for which it was awarded a provisional license to operate a mobile payments service by the Central Bank of Nigeria in December 2010 and a decision about granting a full licence is expected shortly. With this, the Company hopes to bring a greater choice across financial services to the banked and unbanked via the mobile phone.

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NextiraOne and NICE Address PCI security in contact centers

NextiraOne communications services has put in place requirements to help customers PCI-DSS contact center compliance. In conjunction with NICE Systems Limited, NextiraOne has integrated NICE’s real-time PCI solution into its customer offering for new contact centres and is also offering upgrades to existing contact centre customers to bring them up to the new data security standards. The solution from NICE leverages its real-time desktop analytics for automatically pausing and resuming audio and screen recordings containing sensitive information. The solution enables the multiple stored recordings to be played back seamlessly and in accordance with the original call flow and is available off-the-shelf with out-of-the-box capabilities that require no customization efforts, ensuring reliable and seamless compliance with complex regulatory requirements.

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Citi Cards and American Airlines Introduce New Traveler Credit Card

Citi Cards and American Airlines added the 24-year Citi / AAdvantage credit card portfolio that has served millions of cardmembers with its products and service. The Citi Executive/ AAdvantage World Elite MasterCard will deliver exclusive elite-level travel services and experiences to American’s flyers. The Card offers cardmember privileges such as Admirals Club membership privileges; No foreign transaction fees on purchases; an Enhanced Airport Experience; Waived baggage charge for first domestic checked bag; and Expert Concierge Service. The new card also offers a once per year AAdvantage Elite Qualifying mileage-earning opportunity, based on annual card spend, to put cardmembers on the fast track to American Airlines AAdvantage elite status membership. The co-branded Citi / AAdvantage credit card program serves millions of loyal customers.

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Amazon Herb Debuts VeriFone Mobile Platform

Amazon Herb Company nutrition and skin care products is set to provide its distributors VeriFone’s “PAYware Mobile” system for smartphone-based payments. Amazon Herb is winner of the Direct Selling Association’s Centennial “Vision for Tomorrow” Award, is committed to providing access to the healing potential of the Amazon Rainforest while supporting a sustainable future for the Rainforest and its inhabitants. The “PAYware Mobile” system allows distributors to accept payments and take advantage of lower card-present transaction fees. Sales consultants can email transaction receipts to customers, freeing up time to focus on other marketing and sales efforts and ensuring proof of sales.

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B2B Soft Showcasing Retail Management Platform at AT&T’s EXCELLerate

As an AT&T valued partner and vendor, B2B Soft will meet with wireless agents and showcase its “Wireless Standard.” Integration and innovation have made “Wireless Standard” the industry’s premiere Retail Management Platform, now used in over 4,000 wireless retail locations nationally. The system offers dealers seamless one-step integration with AT&T networks and partners, providing a point of sale process that’s smooth, reliable and fast. This integration with AT&T networks enables agents to instantly download vital information concerning phone features, rate plans, IMEI’s, SIM cards, mobile numbers, add-ons, and specs, directly at the point of sale during phone activation.

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USAA RDC App Available on iPad 2

USAA’s “Deposit@Mobile” app now is available on iPad 2, letting users deposit checks from multiple platforms using RDC technology and manage financial transactions such as paying bills, transferring funds, placing trades, getting stock quotes and viewing their USAA insurance policies. Members also can add or replace a car on their existing USAA insurance policy and request an auto insurance ID card. As the first provider to make check deposits possible by using RDC technology, USAA now enables qualified members to deposit money through their preferred channel including from home via a scanner (Deposit@Home®), via mobile devices including iPhone® and AndroidTM (Deposit@Mobile®), and more recently in the retail environment through USAA Easy Deposit at 2,000 The UPS Store® locations. Nearly 2 million members have downloaded the USAA App on their iPhone or Android devices, approximately 50% of whom own smartphones. This just hours after USAA discontinued its debit rewards program, a casualty of the Fair Credit Act (Cardflash Library, 2011-07-15).

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BuyWithMe Acquires Edhance Card-Linked Loyalty

BuyWithMe acquired Edhance a card-linked loyalty provider, allowing merchants partnering with BuyWithMe to create voucher-free customized loyalty and rewards programs that drive repeat, long-term engagement with their consumers. The BuyWithMe card-linked offer platform solves this problem by allowing merchants to create ongoing merchant-specific, customized reward and loyalty offerings to all, or to a targeted subset, of their customers. These offers are automatically redeemed when BuyWithMe subscribers swipe their credit cards at the merchant’s location.

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Citi joins Bacs Payments Schemes

Citibank NA has joined Bacs Payment Schemes as its first non-European member. The organization behind Direct Debit and Bacs Direct Credit, to 16 leading financial institutions. Citi is already a member of the UK CHAPS and Faster Payments schemes as well as bodies such as the Payments Council and its status as a banker for the UK Government Banking Service, coupled with the continued growth of its UK client base, made direct membership of Bacs a logical move.

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WorldRemit Launches Remittance Service

WorldRemit online money transfer business launched “Send Money to Yourself” service that enables diaspora members traveling to Somaliland to collect cash from local agents using their cards. In the absence of cash machines, the new service enables customers to use their debit/credit cards and pick-up cash from WorldRemit’s extensive agent network. WorldRemit also enables diaspora members to send money to their family and friends while travelling. They no longer need to call someone abroad to withdraw cash from an ATM and visit an agent location in order to send money, rather, just Internet access.

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Citi and Elavon Announce New President of Elavon

Antonio Castilho is the new president of Elavon in Brazil, the merchant services company created by a joint venture between Credicard, a wholly-owned subsidiary of Citigroup, and Elavon, a wholly-owned subsidiary of U.S. Bancorp and global payments provider. He will position Elavon as a competitive acquirer in Brazil’s fast-growing payments market by 2015. Elavon’s expertise in technology and specialized services for the aviation, tourism, health and large retailers segments and Credicard’s market expertise will be key drivers in the company’s ability to meet this objective. At present, the company is hiring personnel and organizing the structure of the Brazilian head office. It is estimated that Elavon will begin operating in Brazil by the end of the year. Castilho previously occupied senior positions at Visanet (currently Cielo), Banco Votorantim, in addition to Ticket and Vale Refeição.

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N&P’s debit card goes global

N&P’s debit card fee-free ATM withdrawals and POS transactions outside the UK, has gone global since it was launched in January 2011, the Society has announced. N&P’s VISA debit card has been used all the way from Afghanistan to Zimbabwe, with hundreds of thousands of ATM withdrawals and point of sale purchases being carried out without any additional fee to the cardholder, resulting in some very important savings for customers. Spain had the highest number of ATM withdrawals in the first six months of 2011, more than three times that seen in France (second highest), with Australia third and Thailand fourth; The average withdrawal of local currency from an overseas ATM was the equivalent of £108.60 in Sterling; The largest average withdrawal of local currency was in Afghanistan with the equivalent of £247.03 for each withdrawal, closely followed by Russia (£237.16), Ivory Coast (£217.87) and Swaziland (£204.66); The smallest average withdrawals were seen in Senegal (£20.25) per withdrawal, Botswana (£25.66), Bosnia (£26.51) and Cayman Islands (£27.06); and The average ATM withdrawal in super-rich Monaco was just £83.48, almost the same as Ethiopia (£82.37).

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