Pell Industrial Implements SPS Commerce POS

Pell Industrial is using SPS’ “Trading Partner Intelligence Service” for POS to improve sales forecast accuracy and proactively manage inventories across retail customers. Pell has also subscribed to SPS’ web-based, integrated EDI Service for QuickBooks and Scan and Pack Service to optimize supply chain efficiency. The SPS Commerce “Trading Partner Intelligence Service” turns complex EDI 852 and POS data into actionable intelligence to provide key metrics letting suppliers understand and improve sales performance; minimize chargebacks for greater profitability and customer satisfaction; and analyze key fulfillment metrics across any customer, any region/market/store, any product and any time period. SPS Commerce specializes in providing data analytics to thousands of customers worldwide.

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BofA Country Executive Head Appointed

Tito Vidaurri is set to Join Bank of America Merrill Lynch as Country Executive of Mexico and will join the emerging markets. Vidaurri, due to join BofA Merrill in April, will be leaving his current position as chief country officer, chairman of the board and chief executive officer of Deutsche Bank’s Mexican commercial banking and brokerage businesses. Vidaurri’s banking and finance career in the U.S. and Latin America spans more than 25 years, over four years of which were spent at Deutsche Bank after heading Morgan Stanley’s north Latin American investment banking.

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Cardlytics Releases Transaction-Driven Marketing

Cardlytics transaction marketing released in conjunction with the National Retail Federation “Big Show aggregated 2010 transaction marketing campaign performance results. The company has seen its transaction marketing campaigns consistently generate activation and conversion rates that are 20 – 50 times higher than other marketing channels. Data show $1.00 investment in new customers generated $6.25 in revenue; for every $1.00 new customers spent on the trial trip, they have spent $0.77 since; new customers’ category share was 35-45% during active campaigns, and maintained an average of 20% category share up to 5 months later; while Current Customers Advertisers experienced a 90% revenue lift from existing customers who redeemed offers and a $1.00 invested in current customers generated $5.49 in revenue lift.

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Fifth Third Processing & MTXEPS Launch Encryption

Fifth Third Processing Solutions and MTXEPS electronic payment solutions have partnered to introduce the MTXEPS “ServerEPS” Encryption Solution. Offering a security-focused, feature-rich payment processing solution, “ServerEPS” utilizes its broad exposure to U.S. retailing, Fifth Third Processing Solutions and MTXEPS to offer a comprehensive understanding of the challenges facing retailers related to PCI security standards. The MTXEPS “ServerEPS” Encryption Solution assists retailers of all sizes validate that their payment security methods are designed to meet industry best practices and is designed to encrypt track data at the card swipe and maintains that encryption through its delivery to Fifth Third Processing Solutions. It also helps the retailer with PCI compliance and security against electronic intrusions through the use of P2P Encryption and Tokenization which are quickly becoming key methods of protecting sensitive data.

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Starmount and AisleBuyer Mobilize Shopping

Starmount and AisleBuyer have partnered to offer retailers a complete mobile platform for assisted selling and self-checkout for shoppers. Combining Starmount’s seasoned mobile POS with the AisleBuyer service for retailer-owned devices, the platform addresses the shift in consumer shopping behavior on mobile devices. This helps reduce abandonment rates and long waits in line, personalizes customer interactions for greater service and delivers in-store efficiency with transactions that can take place virtually anywhere on the store floor. AisleBuyer recently released its mobile self-checkout application while Starmount recently announced the availability of its “Starmount Engage” mobile selling assistant.

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BevMo! Deploys VeriFone PCI Scope Reducing Solution

Beverages and more! (BevMo!) alcoholic beverage-lifestyle specialty retailer has reduced the scope of its PCI compliance requirements through the implementation of the VeriFone “VeriShield Protect” end-to-end encryption solution. The “VeriShield Protect” solution encrypts cardholder and transaction data as it’s received for transmission of only non-usable information before it enters POS applications. On the “VeriShield Protect” format-preserving “VeriShield Hidden Encryption” (VHE) the retailer is able to avoid costly changes to its POS systems or back-office infrastructure. The “VeriShield Protect” format reduces enterprise systems from PCI scope while the VeriFone “VeriShield Monitoring & Compliance System” (VMCS) monitors the entire process in real time and issues security alerts as needed.

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Credit Card Delinquencies Continue Free Fall

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] U.S. credit card delinquencies fell in November with loans at least 30 days overdue dropped for the 13th straight month to 4.4%, the lowest level since December 2007. Meanwhile, loans delinquent 30 to 59 days dropped to 1.1%, nearly an all-time low. This indicates the lowest point in nearly three years…

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Visa Improves Fraud Detection

Visa has improved its security capabilities to detect and prevent global electronic payments fraud through its “VisaNet” global processing platform. With this, Visa will develop new fraud models to enhance payment card fraud detection speed. Visa’s enhancements could help identify $1.5 billion in fraud for a 29% performance improvement from 2009 while fraud detection rates on the riskiest transactions improved by 122% over the previous model. This is thanks to an enhancement to the underlying processing platform that powers Visa’s ” Advanced Authorization.” The “Advanced Authorization” platform is better able to detect high speed fraud, where criminals attempt multiple transactions within a very short time period. Because Visa’s network can instantly recall and analyze millions of pieces of information in its memory, it is able to identify emerging fraud trends as they happen as oppose to after the act.

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Xsilva to Demonstrate mPOS Solution

Xsilva Systems retail tools tailored to the Mac platform under its “LightSpeed” brand, will be participating in the National Retail Federation’s 100th annual convention and exhibition to showcase its fully integrated “LightSpeed Mobile” m-POS system. This lets retailers eliminate impersonal cash register line-ups and complete transactions on the retail floor using the same hardware as Apple does in its own retail stores. The “LightSpeed Mobile” platform ultimately focuses on letting small retailers afford to deploy the very latest in retail technology using an iPod touch or iPhone with its combination of POS for front-counter retail with inventory management, purchasing, order processing and reporting. With this, transactions initiated on the mobile unit are completed at a Mac station equipped with a cash drawer, receipt printer or external payment processing hardware.

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CT-Payment Implements Utopia Customer Service

Utopia Image has signed an agreement to provide CT-Payment with a help desk service that will integrate its just-in-time actionable feedback platform. Utopia Image’s customer experience management platform and customer assistance service is now available to Payment Service providers, allowing them to measure and adapt the quality of every customer interaction in real-time. Utopia Image’s integrated Customer Experience Management platform and Help Desk aims to increase the “Very Satisfied” segment of customers (between 5% and 8%), while reducing the number of unnecessary repeated customer service calls (from 10 to 15%).

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Farmers State Bank Deploys IBT Solutions

Farmers State Bank has gone live with IBT financial services’ “i2 Core” banking solution. The bank has deployed TX-based IBT’s complete suite of financial services products for image and e-delivery solutions throughout the enterprise. The “i2 Core” platform utilizes the latest in available technology to deliver real time information across all customer delivery channels. IBT’s design increases its value proposition with the delivery of real time transactional alerts to mobile devices and “i2 OLB” (On-Line Banking), coupled with instant access to images processed through “i2 Teller” (Teller Capture) and “i2 RDC.” This customer-centric innovation model continues to keep pace with the consumer demands in the financial services industry.

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