Ariane Deploys Hypercom Payment Solution

Ariane Systems self-service check-in / check-out kiosk technology for the hospitality industry is set to implement Hypercom “SmartPayments Wynid” integrated payment solution. As the official reseller of the SmartPayments Wynid integrated payment solution to the hospitality industry in France, Ariane now offers an extremely secure universal payment system to maximize security and offer flexibility to hotel chains. Ideal for properties with multiple POS, the “SmartPayments Wynid” solution allows payment to be processed from the check-in/out kiosk itself, from the payment terminal at the front desk or by e-payment, depending on the guests’ preferences. This not only significantly reduces the cost associated with each transaction for the hotel, but also reduces the risk of errors and decreases the length of each transaction to only a few seconds, providing added convenience to the property’s guests.

Details

Intuit Posts Revenue up 12% Y/Y

Intuit announced 3Q/10 financial results-its first fiscal quarter- posting revenue growth up 12% since the year ago figure to $532 million. This was thanks in part to customer growth in Small Business, led by QuickBooks Online and Intuit Websites, which grew subscriptions 46% since the year ago figure to an active customer base of about 217,000 and by 60% from the year ago figure, respectively. Transaction volume per merchant was down 3%. Meanwhile, in conjunction with mophie hardware provider, Intuit “GoPayment” all-in-one mobile payments solution that allows small businesses to easily swipe and process credit card payments via the Apple iPhone saw revenue up 1% since the year-ago quarter; internet banking users grew 11%; and bill pay users grew 19%. For fiscal year 2011 the company expects revenue of $3.74 billion to $3.84 billion, a growth of 8 to 11%, and for the next quarter is projecting a revenue of $920 million to $940 million, a growth of 10 to 12%.

Details

Smart Card Alliance Gets New Board

At the 9th Annual Smart Cards in Government Conference, the Smart Card Alliance announced its 2010-2011 board and seven-member executive committee. Elections were held during the 9th Annual Smart Cards in Government: Identity, Security & Healthcare Conference, making board chair Neville Pattinson from Gemalto; vice chair Bryan Ichikawa of Unisys; treasurer Willy Dommen of Booz Allen Hamilton; secretary Garfield Smith of Oberthur Technologies; assistant treasurer Brian Russell of Giesecke & Devrient; and technology vice chair John McKeon of IBM. Returning members include Bray Becker, Lockheed Martin; Linda Brown, Infineon Technologies; Matt Calman, Bank of America; Clair Fiet, Utah Transit Authority;
Roland Fournier, L-1 Identity Solutions; Greg Garback, Consultant; Bob Gilson, U.S. Department of Defense/Defense Manpower Data Center; Dale Grogan, LifeMed; Simon Hurry, Visa; Oliver Manahan, MasterCard Worldwide; Dom Morea, First Data; and Keith Ward, Northrop Grumman.

Details

Zuora Kicksoff Subscription Payment Solution

Zuora subscription billing has kicked off its “Z-Payments 3.0” subscription commerce solution to ease payment management operations. The “Z-Payments 3.0” offers over 50 new features to help companies automate their subscription payments operations for the 21st consecutive month of product innovation and is combined with Zuora’s Z-Billing and Z-Force applications to serve the subscription economy. It gives users Proactively Manage Payment Notifications; Flexible Payment Options; Robust Payment Processing; payment Adjustments On-the-Fly; Detailed Payment Analytics; and Easy Customization, Integration and Management.

Details

GEMALTO

Gemalto digital security has received the 2010 Latin America Competitive Strategy Leadership Award from Frost & Sullivan, recognizing Gemalto’s accomplishments and superior command of growth, innovation and leadership. For the Competitive Strategy Leadership Award, Frost & Sullivan used several criteria to benchmark Gemalto’s performance against key competitors: Leverage of Competitive Intelligence: Research found Gemalto to be strongly engaged in understanding each market’s dynamics regarding geography and vertical technology.
Execution of Competitive Strategy: Frost & Sullivan said that Gemalto investments in R&D reinforce the company’s commitment to delivering high quality solutions and cutting edge technology. Impact on Market Share: Research found Gemalto to be the leader in its core markets. Competitive Brand Positioning: Frost & Sullivan determined that Gemalto is delivering consistent and effective brand positioning across product lines and differentiating itself through localized marketing strategy. Impact on Customer Satisfaction/Value: According to Frost & Sullivan, “Gemalto has taken measures to develop a deeper relation with its customers.”

Details

Global Axcess Inks 3-Yr ATM Deployment

Global Axcess independent provider of self-service kiosk solutions has signed a three-year agreement with the United Grocers of Jacksonville to provide approximately 98 initial ATM locations for members who own convenience stores and restaurants at preferred rates, with a potential of deploying approximately 120 locations. The contract is being promoted to the associations’ members as a means of maximizing individual merchant’s and the group’s profitability by consolidating its ATM portfolio. There are approximately 102 members in the United Grocers of Jacksonville. Global Axcess expects to begin deploying the ATMs in early December and expects to begin generating revenue from these services in the fourth quarter of 2010.

Details

NET1

Net1 UEPS Technologies subsidiary, Net1 Universal Technologies (Austria) has received a new order from the leading banks of Uzbekistan for the delivery of 1.1 million smart cards and 2,500 EFTPOS terminals during 2011. The National Bank of Uzbekistan started a small pilot project in 1995 with 5,000 smart cards. This project has evolved into a fully-fledged National Interbank Payment System under the brand name UZKART and currently comprises 6.6 million UEPS smart cards and 45,000 POS terminals. The National Interbank Payment System operates on Net1’s FTS/UEPS technology platform and is supported and jointly managed by the 25 largest banks of Uzbekistan. Net1 provides its universal electronic payment system, or UEPS, as an alternative payment system for the unbanked and under-banked populations of developing economies, allowing an estimated four billion people who generally have limited or no access to a bank account, to enter affordably into electronic transactions.

Details

Accept-Credit-Cards.com Addresses Processing Cost

Total Merchant Services credit and debit card processing service has released a new article titled “Seven Ways to Save Money on Your Credit Card Processing” on their site, Accept-Credit-Cards.com.The article details a few simple guidelines that merchants can follow to cut their credit card machine processing costs by as much as 20% or more, targeting merchants looking for lower credit card processing rates and/or better merchant services. Total Merchant Services offers industry-specific solutions designed for many different types of businesses, including retail storefronts, restaurants, hotels, service companies, wireless merchants and mail, telephone or internet businesses.

Details

TRANZWARE

Russia-based transaction processing center MultiCarta is set to
implement the Compass Plus “TranzWare” processing. MultiCarta is a
member of the VTB Group of companies and consolidates the processing
service of all the banks within the group by replacing in-house
solutions with outsourced processing. Increased business volumes, new
requirements from customer banks in different countries and the
reliability of the processing system are all factors that led to the
need to upgrade their multi-vendor processing infrastructure. MultiCarta
selected Compass Plus after a competitive bidding process due to its
speed of implementation, flexible product architecture and stable
operation even under heavy transaction volume. MO-based Compass Plus
retail banking software and electronic payments organization is an
international provider of electronic funds transfer (EFT) and payments
technology serves more than 100 customers in 25 countries, offering
payment card management, fraud detection, transaction processing, mobile
and electronic commerce.

Details

Discover Earns Top Honors for Customer Call Center

Discover was recognized in the first targeted customer service evaluation of credit card industry call centers by Service Quality Measurement Group (SQM) as the leading benchmarking firm for more than 450 North American call centers. Discover received SQM’s award for “Highest Customer Satisfaction for the Credit Card Industry,” which was based on 400 random telephone surveys of Discover cardmembers within two business days of their calls to the company. SQM measured whether the call was resolved, the customer’s overall satisfaction with the service representative and their overall experience. Discover employs more than 10,500 people, with the majority based in its call centers in Arizona, Delaware, Ohio and Utah. Discover also won the “Best Performance Leveraging Customer Service Feedback” category in the 2010 Call Center Excellence Awards from the International Quality & Productivity Center, finished first in the 2010 Brand Keys Customer Loyalty Engagement Index for the past 13 years and was recently honored by InformationWeek magazine for creating technology that assists customer service representations during cardmember calls.

Details

Mothers Debt:Savings Increasingly Tight

The percentage of mothers who are uncomfortable with their debt is up to 49% from the three months ago figure of 46% and up ten points from the six month ago figure of 39%. Mothers are also increasingly uncomfortable with their level of savings, with 57% either somewhat or very uncomfortable with their level of savings- slightly higher than both Americans overall and women overall. This, according to Citi, also shows 75% feels it is only a fair or poor time to make a major purchase; 80% report cutting back on everyday expenses, compared to 72 percent of Americans overall; 66% plan to decrease spending on eating out; 59% plan to decrease the amount they spend on vacations; and 73% are somewhat or very optimistic that their own financial situation will improve over the next 12 months.

Details