TOPS Software Integrates Heartland RDC

TOPS Software property management software has integrated its technology with Heartland “Check Management” end-to-end check processing platform to provide RDC and check management solutions to its clients. Heartland Check Management of Heartland Payment Systems payments processors is powered by transmodus network-enabled remote deposit and check management automation. With the Heartland solution, a TOPS client simply scans a check from his location using a remote scanner, and the deposit is processed. The automated scanning process eliminates additional steps to enter data at multiple points, helping clients save time and streamline operations.


Lake City Bank Implements FIS Core Banking

FIS banking and payments technology has signed an agreement with Lake City Bank for its “Integrated Banking Services” (IBS) core banking solution. With this, FIS will also deliver additional banking and payment solutions to the bank including bill payment, eBanking and debit card processing. Lake City Bank will also participate exclusively in the NYCE Payments Network for ATM and POS transactions. The “IBS” platform will give the bank the ability to quickly adapt to market conditions and integrate easily with related technology, delivering automated transaction integration and information delivery for operational efficiencies and eliminating many of the traditional manual processes. In addition to “IBS,” the bank will offer the FIS’ “Bill Pay” solution to allow users to receive, view, manage and pay all of their bills from a single Web site; “eBanking” with on-demand banking services; debit card processing; and access to the NYCE Payments ATM and POS debit network.


Target 3Q/10 Card Segment Profit Up Over 100% Y/Y

Target reported that pre-tax profit for its credit card segment was up more than 100% for 3Q/10 to $130 million from $60 million a year ago thanks to bad debt expense falling 64% from $301 million from last year to $110 million this year. Receivables meanwhile decreased 16.3% to $6.9 billion in 2010 from $8.2 billion in 2009. Average receivables directly funded by Target increased to $2.8 billion for the quarter from year ago figure of $2.7 billion. Annualized segment pre-tax return on invested capital was 18.5 percent in the third quarter 2010, compared with 9.0 percent a year ago. Overall, target posted net earnings of $535 million for the quarter ended October 30, 2010, compared with $436 million in the quarter ended October 31, 2009 while earnings per share increased 28.5% to 74 cents from 58 cents in the same period a year ago. For complete details on Target’s latest performance, visit CardData (

3Q/08: $8.7 billion
4Q/08: $8.8 billion
1Q/09: $8.5 billion
2Q/09: $8.3 billion
3Q/09: $8.2 billion
4Q/09: $8.1 billion
1Q/10: $7.5 billion
2Q/10: $7.2 billion
3Q/10: $6.9 billion
Source: CardData (


First Tennessee Introduces Cash Rewards

First Tennessee Bank, a subsidiary of First Horizon National, announced the launch of First Tennessee Cash Rewards free rewards program that provides cash back when customers use their qualifying First Tennessee debit and credit cards at participating retailers online and in their neighborhoods. The kick-off date is Nov. 18. Qualifying First Tennessee debit and credit cards will be automatically enrolled in First Tennessee Cash Rewards. By using their cards at any of the nearly 500 participating local and national retailers in stores or online, First Tennessee debit and credit cardholders can earn between 1 percent and 10 percent cash back on every purchase.


Verifone to Acquire Hypercom

Well the David-and-Goliath story we’ve been following closely has come to an end. But this time David
didn’t win. After weeks of back-and-forth, with its first bid having been rejected September 27, VeriFone Systems will acquire Hypercom electronic payment and digital transactions solutions provider. Under a definitive agreement, VeriFone will acquire Hypercom in an all-stock transaction valued at approximately $485 million, unanimously approved by the boards of directors of both companies, Hypercom shareholders will receive a fixed ratio of 0.23 shares of VeriFone common stock for each Hypercom share they own, valued at approximately $7.32 per share based on the closing price on November 16, 2010. Verifone immediately began drafting a second buyout offer after the first bid was rejected, which proposed to acquire all of the outstanding Hypercom shares for $5.25 per share in cash for a total of $290 million. Hypercom quickly responded with its rejection thanks to its projections of a prosperous 3Q/10 high above Wall Street predictions of $112 million in net revenues. Subsequently, shares in Hypercom exploded 44% to $6.10, immediately overvaluing the VeriFone proposal. The Board decided this proposal is only intended to disrupt Hypercom operations after having taken market share from VeriFone in several markets. The acquisition is anticipated to close in the second half of 2011(Cardflash Library 2010/10/04, 2010/09/30).


Majority Pick Cyber Monday Over Black Friday

Black Friday’s just around the corner, but a new survey by suggests many Americans would rather click and save than fight the crowds at the malls.’s Online Holiday Shopping Survey found 69% of online shoppers disliking the crowds, their number one complaint of Black Friday. To shop in peace (and their pajamas if they want to) more than 129 Million American adults plan to shop online for at least some of their holiday gifts this year. The survey also discovered that while women are more coupon savvy than men, the vast majority (78%) of online shoppers will at least use a coupon code if they come across one.

The national survey of 1,000 Americans uncovered who the savvy Web shoppers are, why they like to surf sites instead of scour stores and what they’ll be buying online this season.

Consumers are growing tired of the frenzy surrounding Black Friday, such as the mobs of sale-crazed crowds, long lines to check out and gallons of gas wasted circling for a parking spot. More than half of all women (59%) and all men (54%) plan to do at least some of their holiday shopping online this year.

– Top 5 Black Friday frustrations: crowds (selected by 69% of all online shoppers), long lines to purchase
(58%), early arrivals for best deals (50%), stores selling out (48%) and lack of parking (37%).
-Online shoppers selected their top 5 reasons to shop online instead: can shop any time (selected by 67%
of respondents), can shop anywhere (40%), easier price comparisons (44%), better discounts (40%) and
better availability (40%).
– Nearly 40 Million Americans (17% of all consumers) plan to do most or all their holiday shopping online.
That percentage increases for higher income households: 25% of online shoppers earning $75,000-
$100,000 plan to do most or all their holiday shopping online and 22% for those earning more than

Consumers plan to spend about $700 each this holiday season, according to the National Retail Federation (NRF). To make every dollar go further, savvy online shoppers use coupon codes. One-third of all online shoppers actively seek out coupon codes when shopping online.

-Women seek more savings: 37% are inclined to look for coupon codes online compared to26% of men.
– Parents are much more likely to seek and use online coupons than adults without children (44% vs. 30%).
– The Top 5 Most Wanted Savings:
o 45% Home/garden online coupons for stores like Pottery Barn and Lowes.
o 45% Sporting goods promo codes from stores like Dick’s Sporting Goods.
o 43% Jewelry/watch discounts for online stores like Piperlime.
o 43% Toys/board games coupon codes available for stores like Target and Kohl’s.
o 40% Clothing/accessories discount codes for stores like Victoria’s Secret and Aeropostale.

The NRF estimates 2010 holiday sales will total $447.1 Billion. Online retailers will see a sizeable portion of that, particularly in the most popular web shopping categories. Almost two out of three (64%) of all online shoppers will buy entertainment gifts online this season, 55% clothing/accessories, 47% electronics, 43% toys/board games and 28% jewelry/watches. However, different consumer groups are making very different lists and checking them twice.

-Women tend to buy more clothes online than men (62% vs. 48%), while men purchase more electronics
(54% vs. 40%) and sporting goods (24% vs. 14%).
-Younger adults (aged 18-34) tend to buy more jewelry or watches online than web shoppers aged 35-54
(35% vs. 25%). The same is true for electronics (55% vs. 49%) and sporting goods (23% vs. 18%).
– Dads buy far more sporting goods online than moms (34% vs. 18%), while moms get more of the toys
(69% vs. 51%) and entertainment items (70% vs. 63%) like books, movies and video games. is the most trusted source for online coupons, promotional codes and deals from major consumer brands. has helped consumers save money for almost a decade. Check the site often for the latest holiday deals at, and follow us on Twitter — @CouponMountain — and Facebook.

About the Online Holiday Shopping Survey
the polling company™, inc., on behalf of, conducted a national, opt-in online omnibus survey of 1,000 adults (age 18+). Fielded November 5-8, 2010, the survey included questions on online holiday shopping and coupon usage. The first question determined planned online shopping interest, which then screened out shoppers that won’t go online. The remaining sample size was 660 adults for four subsequent questions. The demographics of this audience closely match the nationwide population of adults (age 18+) with respect to gender, age, and region.

About is the most trusted source for online coupons, promotional codes, and deals in a wide variety of categories, such as clothing, home and garden, electronics, and more. has been a leader in saving consumers money since 2001 and features exclusive online coupons from top brands such as Victoria’s Secret, HP, Ann Taylor Loft, and FTD. also regularly offers coupons and deals from a number of top retailers such as Target, Pottery Barn, Kohl’s and more. Based in Monrovia, CA, CouponMountain is part of ValueClick Brands, a wholly owned subsidiary of ValueClick (NASDAQ: VCLK).


38% Expect Happy Holidays Despite Finances

Recent research is indicating we aren’t out of the woods regarding the economy, but this holiday season might offer the light at the end of the tunnel. With 72% having disclosed the economic distress is going to last a while or get worse, only 22% think things will get better soon while 6% think the recession is over. However, 38% expect a happy holiday season despite the fact that they and their loved ones are encountering difficult times; 21% expect the holidays not to be a happy time this year, 12% of which disclosing things are not going well for them and their families; 26% of male respondents reported a belief that recessionary times will be over soon, compared to only 18% of female respondents. This, according to a uSamp Inaugural Survey, also shows 54% intend to spend the same or more than last year for the holidays; 41% are likely to spend about the same as last year; 13% plan to spend more than they did last year; 37% plan to spend less; and 9% are unsure. According to the Cardflash Library, Americans across all income levels are planning to decrease their holiday spending, with 45% to spend less than last year while 47% plan to spend about the same and just 7% intend to spend more. With this, 42% of households making less than $50,000 annually plan to decrease holiday spending, compared to 40% of households earning $50,000 to $75,000 annually and 37% of households earning $75,000 to $150,000 annually. Also, 28% of those making $150,000 annually or more plan to decrease the amount they spend this holiday season; 48% will cut back on the cost of gifts they give this year; 19% plan to spend under $200 this year; 24% plan to spend $200 to $499; 21% plan to spend $500 to $999; while only 23% plan to spend more than $1000. This, according to a recent Citi nationwide survey, also indicates 10% plan to travel within a day’s drive but simply stay overnight with family; 8% plan to travel to another part of the country; and only 2% plan to travel internationally. This on the heels of research concluding consumers plan to spend an average of 8% less on holiday products and gifts than they did during last year’s holiday season, 60% of whom citing concerns over the economy while 47% cited rising household expenses. Meanwhile, 41% plan to spend less on holiday-specific travel than the 11% of those who plan an increase with 30% travelling to friends or family outside their local area, and 10% planning holiday vacations and those who feel their personal finances are getting worse dropped to 47% from 49% in September and subsequently plan to cut out discretionary spending (CardFlash Library, 2010/9/04, 2010/11/10).


CPI Cards Makes 100 Millionth Contactless Card

CPI Card Group, a global leader in financial and commercial card production and related services, announced the production of the 100 millionth contactless card in its Colorado facility. Demand for contactless cards in the financial payment card market has increased significantly over the past several years. For retailers or merchants, contactless cards offer lower costs and faster transaction time. Leading financial brands such as Visa, MasterCard and Discover have adopted contactless payment technology to offer increased security, convenience and speed for consumers when making purchases. CPI Card Group is the largest global manufacturer of contactless cards and is a leader due to the investment made years ago in automated systems and contactless smart chip technology.
“We have strong partners in the financial market who have helped us reach this unprecedented benchmark, and we will continue to lead this industry in technology and new innovation,” says Benoit Guez, Director of Smart Cards & New Technologies. “We want to meet our client’s needs by providing secure, high-quality cards at a competitive price and in a quick timeframe.”
The contactless card has a higher level of security and protection than that available with traditional cards. Each transaction is unique and digitally signed, which prevents duplication and data theft. Industries using contactless smart card technology include government and corporate ID cards, transit fare payment cards, passports and visas, and financial payment cards. In addition, CPI provides personalization services for mobile secure payment form factors including contactless stickers and MicroSD.
“CPI and INSIDE Contactless share a commitment to contactless technology and have worked together over the years on many successful projects, including the first open-loop contactless payment stickers, which were powered by our MicroPass™ Platform,” said Didier Serra, executive vice president, sales, and general manager for the United States for INSIDE Contactless. “We congratulate CPI on achieving this impressive milestone and will continue working with them in the future on more exciting and innovative contactless solutions.”
CPI Card Group has delivered contactless cards for the leading financial payment card issuers in the U.S. and Canada including Barclays, U.S. Bank, Capital One and others.
About CPI Card Group
CPI, a global leader in financial and commercial card production and related services, offers a single source for card production, data personalization, security packaging, and card fulfillment services. CPI is a certified producer of products and services under the VISA, MasterCard, American Express, Discover, Interac and JCB card association brands. CPI has seven production facilities in the United States, Canada and Western Europe and offers the largest network of certified secure facilities in North America. For more information, visit


Consumer Risk Conditions Improve

TransUnion’s proprietary Credit Risk Index (CRI) declined for the third consecutive quarter by 0.9% in 3Q/10 and now stands at 126.79. The CRI dropped 87 basis points (from 127.66), pushing down consumer risk to a risk level not witnessed in the U.S. since 1Q/09 thanks mostly to fewer borrowers delinquent on one or more accounts and lower outstanding debt. This, coupled with a 6.5% increase quarterly compounded demand for credit, suggests consumer credit activity will be stronger in terms of quality and volume. The indicator is 1.9% lower than in the year ago period, with 43 states and the District of Columbia having experienced declines in their respective credit risk indices.


AmEx Rolls Out New Reward Benefits

American Express has added four new ‘Packs’ to “ZYNC” from American Express pay-in-full Charge Card. The card lets Cardmembers customize their Card with benefits and rewards tailored to specific lifestyle interests and spending habits. The four new ‘Packs’ focus on Art, Health & Fitness, Spa, and Vegas to offer special benefits, from discounts to bonus Membership Rewards points in each category. These add to an existing roster of 10 which offer exclusive access, special discounts and customized rewards in Charitable Giving, Travel, Music, Fashion, Food and Wine. All ZYNC Cardmembers are automatically enrolled in the Membership Rewards Express program, rewarding one point for virtually every dollar charged with many opportunities to earn points even faster for redemption toward more than a million rewards from over 500 brands. Points do not expire.


BankServ and BirchStreet Partner to Payment

Bankserv and BirchStreet announced they have entered into a strategic partnership to package remote check capture capability with BirchStreet’s award-winning procure-to-pay platform. Under the terms of the deal, BirchStreet clients will gain the option to use BankServ’s DepositNow online check deposit and receivables management system to speed and simplify payments related to the global procurement-to-pay process.

More than 100,000 businesses use BankServ’s receivables management solutions to get paid faster by scanning inbound check payments directly into their bank accounts. BirchStreet Systems brings deep procure-to-pay automation expertise and a network of over 160,000 suppliers in 35 countries. The company offers the only procure-to-pay platform specifically designed for the hospitality and food service sector, which automates over $2 billion a year in food and beverage (F&B), maintenance, repair and operations (MRO), and operating supplies and equipment (OS&E) transactions for thousands of hotels, clubs, restaurants and assisted living facilities.

“This partnership has the potential to revolutionize business-to-business payments in our industry,” said Doug Sanborn, president of BirchStreet Systems. “BankServ has the electronic payments expertise to serve the receivables management side of hundreds of thousands of businesses. BirchStreet has the know-how and technology to serve the procurement and payables side of thousands of companies, including many of the world’s largest hospitality organizations. Together, we can deliver unprecedented value on both sides.”

BirchStreet Systems is the choice procure-to-pay provider of many of the world’s largest hotel companies, including Hilton Worldwide, Hyatt Hotels, Marriott International, Inc., Omni Hotels & Resorts and Interstate Hotels & Resorts.

“We are tremendously excited to work with BirchStreet Systems,” said David Kvederis, CEO of BankServ. “Both buyers and suppliers want faster, easier payment processing — and by adding our receivables management tools to BirchStreet’s procurement and payables solutions, we can deliver end-to-end value in a totally synergistic way. We look forward to rounding out a comprehensive payments suite for an industry in which our companies’ respective specialties truly complement each other.”

About BankServ
BankServ is a leading provider of banking and payment technology for businesses and financial institutions. With its SaaS delivery model, BankServ offers world-class service bureau products for remote deposit capture, online and wireless payment acceptance, as well as Fedwire and SWIFT systems for banks. Founded in 1996, BankServ is a privately held company headquartered in Las Vegas, Nevada. More information on BankServ can be found at

About BirchStreet Systems, Inc.
BirchStreet Systems, Inc., a recognized leader in hospitality technology, provides its web-based procure-to-pay platform, inventory control, recipe management and capital projects solution to restaurants chains, country clubs, assisted living facilities and some of the world’s largest hotel companies, including Hilton Worldwide, Hyatt Hotels, Marriott International, Inc., Omni Hotels and Interstate Hotels and Resorts. BirchStreet’s applications are delivered over the Internet, using the “Software-as-a-Service” (SaaS) model. Currently, thousands of businesses in over 35 countries utilize BirchStreet to access and manage more than 160,000 suppliers. Founded in 2002, BirchStreet is privately held and has offices in Newport Beach, Calif., New Delhi, India and Dallas, Texas. For more information on BirchStreet Systems, please visit or follow us on Twitter at


Major Retailers Add PhoneFactor for PCI-DSS

PhoneFactor phone-based multi-factor authentication services announced several major retail chains have enabled PhoneFactor to secure access to credit card data, critical in the holidays. Retailers who have recently joined PhoneFactor’s customer list include New York & Company, Uno Chicago Grill, and Party City. Large retailers face a number of unique challenges in addressing PCI-DSS with geographically diverse retail locations, high employee turnover rates, and seasonal workers. These risks all are compounded during the holiday season, making them a key target for hackers. With PhoneFactor, all user data is stored within the customer’s network and advanced logging is available for auditing purposes. In addition to meeting PCI DSS requirements for two-factor authentication, many retailers incorporate PhoneFactor’s fraud alerting capabilities into their incident response plans.