CARDTRONICS

Cardtronics retail ATMs and financial kiosks has inked agreements for
Scotiabank to place its brand on 200 ATMs in high-profile retail
locations throughout Puerto Rico. The long-term deal is the first
between Cardtronics and Scotiabank and the first for Cardtronics in
Puerto Rico. The Scotiabank logo will appear on Cardtronics ATMs in
Puerto Rico, expanding secure, convenient ATM access for its customers.
Initially, Scotiabank will brand approximately 40 ATMs and collaborate
with Cardtronics to brand an additional 160 ATMs in the Puerto Rican
market as Cardtronics installs those locations over time. In addition
to Puerto Rico, the master ATM branding agreement establishes the
framework to brand additional ATMs in other Scotiabank markets.

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Discover Launches Customer Service Ads

Discover Financial Services launched its advertising campaign to highlight its cardmember customer service, appealing to consumers who have endured poor customer service across industries. The television advertisements, which portray a likable but incapable customer service representative named “Peggy,” are the focal point of a marketing and communications strategy designed to convey the value of Discover’s superior customer service. The ads will remind viewers of some of the most common and frustrating experiences with customer service calls, such as long hold times, excessive call transfers and the inability to solve problems. The ads will debut on August 16 on all four major networks on popular shows such as America’s Got Talent, The Office, Parenthood and the Emmy Awards.

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Scotiabank and Cardtronics Ink Long-Term ATM Branding

Cardtronics retail ATMs and financial kiosks has inked agreements for Scotiabank to place its brand on 200 ATMs in high-profile retail locations throughout Puerto Rico. The long-term deal is the first between Cardtronics and Scotiabank and the first for Cardtronics in Puerto Rico. The Scotiabank logo will appear on Cardtronics ATMs in Puerto Rico, expanding secure, convenient ATM access for its customers. Initially, Scotiabank will brand approximately 40 ATMs and collaborate with Cardtronics to brand an additional 160 ATMs in the Puerto Rican market as Cardtronics installs those locations over time. In addition to Puerto Rico, the master ATM branding agreement establishes the framework to brand additional ATMs in other Scotiabank markets.

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Continental Airlines Implements TNS Payment Gateway

Transaction Network Services has inked agreements allowing Continental
Airlines to use the “TNSPay” gateway to authorize online payment
transactions. This will allow Continental Airlines to process online
payments from its reservations system through TNS’ PCI certified
“TNSPay” gateway, which enables more than 180 million transactions each
year and connects a growing number of more than 30,000 merchants and
over 110 banks and major card schemes worldwide. The platform allows
merchants to securely accept payments over the Internet or any other
payment application where the credit card is not physically present at
the POS, to authorize and settle credit card transactions securely, and
provides merchants with fraud prevention, risk management, and
management information and reporting.

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Barclays Outsources ATM Services to NCR

Barclays Bank has outsourced management and maintenance services for 550 remote and host operated ATMs to NCR Corporation for a term of at least two-year contract. NCR will deliver managed services solutions for helpdesk services, incident management, first and second line maintenance and managing cash replenishment services in partnership with Cash-In-Transit management company Loomis. With this, NCR will focus on achieving ATM availability through the use of advanced diagnostic tools to carry out remote fixes where possible, the very latest engineer scheduling, automated incident management and dispatch software, along with a sophisticated parts logistics strategy.

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Pivotal Payments Partners with StoresOnline

Pivotal Payments payment processors has signed a partnership with StoresOnline e-commerce solutions to help entrepreneurs launch and manage their online business. The agreement will make Pivotal Payments fully compatible with the StoresOnline shopping cart and enable StoresOnline merchants to benefit from a simplified payment solution, special partner pricing, and 24/7 customer support. StoresOnline clients who build their web store using the StoresOnline solution can now easily integrate Pivotal Payments into their e-commerce solution to accept credit card payments with preferred pricing.

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Consumers Refuse Finance Reform Debit Card Fees

Consumers will see more fees added to their debit card accounts in the months to come as these issuers move to regain lost income, for which, just a $10 monthly fee would cause a majority to stop using their cards. Women are more likely than men to say they would stop using their card and more than 3/4 of individuals with incomes over $75,000 would stop using their cards across all store types. This, according to Mercator Advisory Group and National Payment Card Association, also shows consumers are likely to turn away from ubiquitous debit-based payment products if issuers were to institute fees and 1/3 said they would be interested in using a debit card product offered directly by merchants.

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USA Tech Cashless Vending Gets 20,000 Commits

USA Technologies announced that over 20,000 ePort cashless payment terminals have been shipped or verbally committed to by customers under the “JumpStart” program. The program helps vending operators and bottlers acquire the ePort EDGE cashless terminal at no cost, paying only a low monthly service fee, and avoiding the need to make a major upfront capital investment. The ePort EDGE, which accepts swipe cards only, is the only one-piece cashless reader and controller combo on the vending market, with PCI Level One compliant security.
The program was recently expanded to include the company’s top-of-the-line ePort G8 terminal, which accepts contactless cards in addition to traditional magnetic swipe cards as well as the Get One/Buy One (GoBo) option—which enables a customer to get an ePort under a rental agreement if they commit to buying one by December 31.

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Spacenet to Support Valero Transaction

Spacenet broadband network solutions has signed agreements with Valero to support its primary retail applications and network backup. With this, Valero is leveraging Spacenet’s satellite and digital subscriber line (DSL) broadband managed services as well as its Prysm Pro network appliance to support its retail POS credit and debit transactions, ATM transactions and store loyalty programs. The upgraded network combines Spacenet’s SkyEdge VSAT satellite platform and DSL managed services into a centrally managed, integrated platform that supports full Payment Card Industry compliance.

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AmEx and Jean Chatzky Launch Money Program

With 62% of parents looking for ways to teach their kids about the importance of money management before they overspend, American Express and Jean Chatzky personal finance expert have introduced “The National Money Night Talk” program to encourage families to engage on money and financial responsibility. The Program is available through www.moneynighttalk.com, where parents can sign a pledge that they will talk to their kids about money and access exclusive Jean Chatzky videos and resources endorsed by the Council for Economic Education, based on the organization’s national content standards. The free online resource (www.moneynighttalk.com) is available in three different tracks based for middle school, high school and college students and features videos, frequently asked questions and talk points to help parents start and sustain the money dialogue beyond “National Money Night.”

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Credit Card Debt Drops Below $830b Mark

Consumer revolving credit, mostly credit card debt, continued its downward trend in June, posting its ninth
consecutive monthly decline. Since peaking at $977 billion in 3Q/09, Americans have chopped-off about
$125 billion in revolving credit. According to new and revised data released by the Federal Reserve, revolving credit now stands at 826.5 billion and declining at an 6.5% annual rate. In May, revolving credit declined to a revised $831.0 billion reflecting an annual contraction ratio of 11.2% while April was down 11.8% to $838.1billion. Lower credit limits, reduced personal income and a building aversion to personal credit continue to be cited as factors for the sluggish growth. Bank credit card debt (excluding store and gas credit cards) at the end of the second quarter was about $826.5. Store and gas credit cards had about $105 billion in outstandings at year-end 2008.

REVOLVING CREDIT HISTORICAL ($billions)
Apr10 May10 Jun10
GRWTH: -11.8 -10.2 -6.5
$OWED: $838.1 831.0 826.5

Source: Federal Reserve; revised figures as of 8/12/10;
For complete historical data, visit CardData (www.carddata.com)

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FIS

FIS banking and payments technology, has inked a binding memorandum of understanding with Banco Bradesco for its “Fidelity Processadora e Servicos” card processing joint venture. Under the ten-year services agreement, ‘FPS’ will provide comprehensive, fully outsourced card processing, call center, collection and back office services for Banco Bradesco’s private label and bankcard portfolios. ‘FPS’ and Bradesco are working to complete the conversion of Bradesco’s 14 million bankcards during the fourth quarter of 2010, bringing the total number of cards processed on behalf of all FPS clients to more than 40 million.

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