Software AG announced the publication of “Process Intelligence For Dummies Software” Special Edition. Written by Software AG and IDS Scheer executives, focuses on process intelligence in action and delivers information organizations can use to discover cost savings in their business and see precisely where waste and loss is occurring. “Process Intelligence For Dummies” includes application scenarios and best practices for Process Intelligence. It also details 10 pitfalls to avoid. The authors will introduce the book at ProcessWorld 2010, taking place today in Washington, D.C. at the Gaylord National Hotel and Convention CenterDetails
RBS WorldPay has chosen GDS Link customer-centric risk management and process automation to incorporate its flexible decisioning technology for better portfolio segmentation and merchant fraud identification. Enlisting GDS Linkâs”DataView360,” enables RBS WorldPay to more efficiently adapt and respond to regularly changing trends in fraud. With “DataView360”, clients can implement and manage their fraud-based rules for several business functions. With “DataView360” RBS WorldPay can create and implement multiple risk and fraud thresholds based on several variables. This approach to identifying potential anomalies in merchant fraud activity improves the customer experience and increases the overall performance of service delivery that RBS WorldPay provides its merchants.Details
John Hinkle has been appointed general counsel and CFO with Central Payment (CPAY) national credit, debit and gift card processor. He brings to CPAY more than 30 years’ experience, most recently having served as the controller for Mission Neighborhood Centers in San Francisco and the CFO/vice president for EEI Holding Corp. He holds a BS and MBA from Southeast Missouri State University and a law degree from Southern Illinois University. CPAY provides innovative electronic technology solutions, personal service and competitive pricing to more than 35,000 businesses across the country. It annually processes in excess of $2.5 billion in transactions.Details
The RSA Security Division of EMC released its “Secure Payment Services: Card Data Security Transformed” security brief, detailing advanced security technologies. To relieve merchants of storing electronic payment card information, the brief combines expert input from RSA, First Data Corporation and Visa and is focused on asserting to merchants they can better manage card data without having to keep card numbers at all. With this, the new RSA Security Brief introduces “secure payment services” outsourcing credit card data security, which transfers safeguarding card information to outside service providers to improve electronic card data security. Ultimately, this reduces the time, complexity and cost of achieving PCI compliance for merchants. The brief also stresses tokenization for replacing card numbers altogether with safe proxies that can’t be fraudulently used for purchases, but still allow merchants to track and analyze the customer purchasing behaviors associated with each payment card.Details
OffGamers video gaming services partnered with GlobalCollect, which will facilitate all its online credit card transactions. As a full-service provider, GlobalCollect offers not only card payment processing but also reporting and reconciliation services. On top, it administers mandatory fraud screening schemes like 3D Secure and Retail Decisions’ world leading Card Non-Present fraud prevention service ReD Shield. Future additions of the agreement will include alternative payments like real time banking, bank transfers, prepaid cards, and eWallets.
OffGamers provides its gaming services for over 200 video game titles appealing to both casual and power gamers alike.
Shift4 Corporation independent provider of payment gateway services will offer fully integrated gift card services with its “IT’S YOUR CARD” platform to users of “DOLLARS ON THE NET” until December 31. This will offer Shift4 customers “IT’S YOUR CARD” with no fees for unlimited gift card numbers; cross-property setup; customizable Web pages for online selling; installation; and training. The “IT’S YOUR CARD” platform offers 100% Processor Neutrality; Full Integration; No Finance Charges/Discount Rates; Security; “TrueTokenization”; and “Full Compliance.”Details
Gemalto digital security’s “MEDEA+ ONOM@TOPIC+” project has been short-listed as one of the three finalists for the EUREKA Innovation award. The EUREKA jury decision demonstrates Gemalto’s innovation capacity applied in providing secure interoperable eGovernment services and in delivering advanced mobile solutions. Gemalto developed the Sealys Identification Authentication Signature technology, offering a framework for deploying e-identity documents that offer cross-border access to eGovernment services. International Standards support the success of the ONOM@TOPIC+ project. Gemalto’s vision and investments have shaped reference solutions for all major eID programs currently underway in the European Union.Details
SANASA Development Bank, Colombo, Sri Lanka, will be live on the Fiserv “Signature” bank platform and Teller solution. Offering a full range of account processing, branch tellering and transaction processing functionality, the Fiserv solutions allows the bank to put more efficient processes in place and enhance the customer experience through streamlined services. This gives SANASA Development Bank cost-effective base for growth as it expands its presence in the rural areas of Sri Lanka through new branches and other non-traditional banking locations. The bank is now using Signature and Teller in flagship and new branches, including a fully operational Jaffna branch, and is converting other branches on a rapid, self-scheduled timeline.Details
Wells Fargo has announced its ATM e-receipt option for all Wells Fargo Online Banking customers. Offering customers the option to either have an ATM receipt sent to an Online Banking inbox or to a designated personal e-mail account, the new service is available to all Wells Fargo customers with Online Banking. Options for initiating the service are available on the receipt selection screen at Wells Fargo ATMs. When customers visit the inbox to which they designated to have the e-receipt sent, they will see an e-mail message from Wells Fargo Online titled âYour Wells Fargo ATM Receipt,â which will disclose an electronic version of their ATM receipt. This will become available to Wachovia customers when they convert to Wells Fargo which is planned to take place through 2011.Details
FIS banking and payments technology has signed an agreement with NJ-based Boiling Springs Savings Bank for FISâ Integrated Banking Services (IBS) core banking solution. With this, FIS will also deliver a wide array of banking and payment solutions including eBanking, item processing, CRM, loan origination, risk, fraud and compliance, mobile banking, image and EFT card services. Boiling Springs Savings Bank recognized that a core banking replacement with standardization initiatives was necessary to increase efficiency and flexibility and would be vital to its future and selected FISâ core banking IBS platform because it enables banks to quickly adapt to market conditions and integrate easily with complementary technology.Details
Ceridian Stored Value Solutions (SVS) prepaid and gift card solutions provider has partnered to offer the Earthworks System’s “Recyclable Card Return Program” to prepaid and gift card customers. SVS will work with retailers, card manufacturers and Earthworks to create a circle of card recycling that is both sustainable and good for the environment by continually using returned cards to produce PVC sheets, which are used to produce more cards. A retailer need only communicate to SVS a desire to join the Earthworks “Recyclable Card Return Program.” Cards produced under the program will include an EarthworksÂ® Recyclable Content Identifier as an indication of program participation. The 100% recycled and recyclable PVC sheet material manufactured and marketed by Earthworks results from the companyâs EARTHWORKS SYSTEM, which involves the recovery and recycling of used cards into sheet material.Details
Starmount has signed an agreement with Urban Outfitters to develop its in-store mobile POS application on the Apple iPod touch. The application will provide store associates a tool to complete transactions where the point-of-decision is occurring. It will include full functionality of a fixed-base POS system as well as integration with in-store databases. The mobile application will be developed on the Starmount Application Framework, which is platform and operating system independent and easily integrates applications from point-of-service systems to inventory management tools. The framework can be extended to new mediums such as interactive kiosks and digital signage, enabling customers to focus on their changing business needs instead of the underlying technology.Details