NEOVIA & SEGA

NEOVIA Financial Plc will provide SEGA Games Limited the NETELLER online e-wallet.
SEGAPoker and SEGACasino users will now be able to
transfer funds to and from their accounts using their NETELLER account.
NETELLER allows a wide range of deposit options including major debit
and credit cards plus major European local payment options. Users are
able to manage their funds simply within their SEGAPoker and SEGACasino
accounts in real time. NEOVIA Financial Plc operates the
world’s leading independent online payments business.

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RBC VISA PREPAID CONTACTLESS

Athletes, coaches and team
officials attending the Vancouver 2010 Olympic and Paralympic Winter
Games will be able to purchase beverages with a simple wave of the hand
by using a special Visa Prepaid Card issued by RBC. The card, shaped
like an iconic Coca-Cola contour bottle, uses Visa payWave technology
and is the first contactless Visa card in Canada that is not linked to a
credit card account. In addition to its suite of Visa credit cards, RBC offers consumers and
businesses a prepaid Visa gift card that can be used to buy 2010 Winter
Games tickets, food and beverages, retail goods and services. The RBC
Visa gift cards are available at any RBC branch and the purchaser can
preload the cards with funds in any denomination from $25 to $500. The
cards are also suitable for everyday purchases or as gifts and are
replaceable if lost or stolen. The RBC Visa gift cards currently feature
designs profiling RBC Olympians and are offered as part of a limited
edition collector set. Once the recipient has spent the money, the gift
cards can be kept as souvenirs.

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CITIBANK REDEEM & EARN POINTS

Citibank Korea Inc’ has introduced the “Redeem& Earn Points”
credit card program that allows CKI credit cardholders to redeem and earn
bonus Citi Points instantly at more than 20,000 merchants nationwide.
Once registered, CKI credit cardholders can earn 1,000 bonus Citi Points
or more, when they use their Citi Points to purchase items at
participating merchants during the January 28 – February 28, 2010
campaign period.

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FirstMerit Reports 2009 Net Income of $14.5mm

FirstMerit Corporation reported fourth quarter 2009 net income of $14.5 million compared to $22.8 million
for the third quarter 2009 and $29.1 million for the fourth quarter 2008.
For the full year 2009, FirstMerit reported net income of $82.2 million, compared with $119.5 million. Net charge-offs totaled $31.2 million, or 1.79% of average loans, in the
fourth quarter of 2009 compared with $18.8 million, or 1.05% of average
loans, in the third quarter 2009 and $15.2 million, or 0.82% of average
loans, in the fourth quarter of 2008. Nonperforming assets totaled $101.0 million at December 31, 2009, an
increase of $12.1 million, or 13.64%, compared with September 30, 2009.
Nonperforming assets at December 31, 2009 represented 1.48% of
period-end loans plus other real estate compared with 1.26% at September
30, 2009 and 0.77% million at December 31, 2008.

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Diebold’s Natoli Named VP, Chief Technology Officer

Diebold appointed Frank A. Natoli, Jr. VP & CTO to lead the technology and engineering development for product solutions synchronized with customers’ business needs. He will also lead the team in supporting Diebold’s growing services business by improving reliability, and aligning an emerging technology roadmap with Diebold’s corporate strategies. Natoli previously served Diebold as vice president of operational excellence and vice president of business transformation, respectively, and prior to joining the company in 2005 spent 23 year as an automotive engineering, manufacturing and operations exec. His education includes a bachelor’s degree in mechanical engineering and a master’s degree at Kettering University (formerly General Motors Institute and GMI Engineering and Management Institute) in Flint, Mich.

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NCR Solutions Now Available Through More than 500,000 Locations

NCR is now providing a broad portfolio of higher-end managed services on more than 500,000 points of
service for businesses worldwide. Services include remote monitoring
and incident management, cash management and software management. NCR
processes more than $200 billion of hosted transaction value annually
through its software hosting services, and online banking. These
services take place in more than 3,000 separate locations in 110
countries, making NCR the only ATM manufacturer that is providing
managed services on six continents. In 2009 NCR launched “APTRA Deposit
Gateway”, a web-based software-as-a-service (SaaS) solution that enables
financial institutions to perform check image processing for
envelope-free deposits made at the ATM. APTRA Deposit Gateway enables
financial institutions to go-to-market quickly with minimal upfront
investment or risk, by relying on NCR’s hosted infrastructure. Financial
institutions have assurance of the latest imaging technology to serve
consumers and meet their needs and expectations, while optimizing their
internal operations. In addition to APTRA Deposit Gateway, NCR provides a total remote check
capture service in SaaS format, for deposits occurring in the bank
customer’s home, mobile device, commercial customer place of business or
branch.

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IBERIABANK Reports Net Income up 273% Y/Y

IBERIABANK Corporation has reported 2009 net income to common
shareholders of $144
million, up 273% compared to $39 million in 2008. Earnings per share for
2009 was $8.03, up 171% compared to $2.96 in 2008.
Total assets increased $3.2 billion, or 50%, to $9.7 billion at December
31, 2009, and up $59 million, or 1%, excluding the FDIC acquisitions of
Orion Bank and Century Bank. Over the last 10 years, the Company’s asset
base grew at a 22% annual compounded growth rate. Total shareholders’
equity increased $104 million, or 12%, since September 30, 2009 and grew
at a 10-year compounded annual rate of 23%. The Company’s market
capitalization was $1.1 billion at year-end 2009 and climbed at a
10-year compounded annual growth rate of 28%. IBERIABANK
Corporation is holding company of the 122-year-old IBERIABANK and
IBERIABANK fsb.

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Demandware Reports 34% Client Sales Growth

E-commerce provider Demandware reports that its clients have achieved 34% in growth of online sales.
Across all industries, Demandware clients saw considerable revenue
growth, led by the apparel sector, which performed especially strong. A
breakdown of year-over-year holiday revenue growth for Demandware
clients by market sector includes: 37% increase for apparel retailers
33% increase for leisure and entertainment retailers and 32% increase for consumer goods brands
A variety of factors contributed to this surge in online sales,
including many innovative merchandising and marketing strategies
designed to attract consumers and boost conversion rates. Demandware
clients have several advantages over retailers utilizing other ecommerce
platforms, including metrics-driven merchandising, more than 50
plug-and-play promotions that can be deployed with minimal effort,
sophisticated native faceted search capabilities and an on-demand
platform that allows them to focus on generating revenue rather than
worrying about site performance and uptime.
In addition, the Demandware eCommerce Platform is optimized for peak
holiday site traffic, enabling clients to fully capitalize on the
busiest shopping days of the year without risk of downtime. Average site
uptime for the holiday period was 99.95 percent.

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Merchandise Increasingly Used Over Gift Cards for Retention

An increasing number of financial institutions are offering marketing gifts as an incentive to attract and keep the nearly 25% of large bank customers who plan to switch to local banks or credit unions in 2010. This according to River Rock Marketing Services, a company that specializes in developing incentive-based acquisition and retention programs based on using merchandise as incentive gifts for the financial services industry, showed consumers’ intention to switch from large banks with 75% unhappy with banks in general. Merchandise is slowly but surely replacing cash and gift cards, which reportedly lack the long-term trophy value of merchandise and do not secure loyalty. River Rock Marketing Services specializes in developing customized incentive-based acquisition and retention programs for the financial services industry.

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Credit Card Direct Mailing up 47% Q/Q

With a 47% increase in direct mail seen between 3Q/09 and 4Q/09, credit
card issuers have renewed confidence in the economy and the subsequent
willingness to extend more consumer credit. Compared to 2008, Chase saw
the biggest increase of 87% while U.S. Bank saw a 64% increase in volume
while total 2009 direct mail volume, which fell shy of 2 billion total
credit card ad pieces and pales in comparison with recent years. These
findings, according to Mintel Comperemedia, show the total number of
credit card offers sent in 2009 was still 66% less than total 2008
volumes and nearly 80% less than the seven billion pieces seen annually
between 2004-2007, before the recession. The findings conclude direct
marketing mailings, however, increased for the first time in three
years, quarter over quarter; 36% of credit card offers sent in 2009
featured an annual fee, compared to 20% in 2008; and variable rate card
offers sent during 4Q/09 averaged a go-to APR for purchases was 13.95%,
compared to only 11.80% seen in 4Q/08.

DIRECT CARD MAILING
QRTR VLM(BILL)
3Q/07 1.8
3Q/08 1.5
3Q/09 0.4
4Q/09 0.6
SOURCE: CARTRAK

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Citibank Intros Redeem & Earn Points Overseas

Citibank Korea Inc’ has introduced the “Redeem& Earn Points”
credit card program in Korea. Allowing CKI credit cardholders to redeem and earn
bonus Citi Points instantly at more than 20,000 merchants nationwide, the
program offers cardholders member incentives and reward points.
Once registered, CKI credit cardholders can earn 1,000 bonus Citi Points
or more, when they use their Citi Points to purchase items at
participating merchants during the January 28 – February 28, 2010
campaign period.

Details

Acxiom Marketing Reports 3Q Revenue of $29.9mm

Arkansas-based interactive marketers Acxiom Corporation reports income
from operations of $29.9 million in the current-year third
quarter. Income from operations of $29.9 million in the current-year third
quarter, compared to loss from operations of $8.6 million in the third
quarter last year. The prior-year loss from operations included $43.2
million in unusual loss items. Before the effect of the unusual loss
items income from operations for the prior-year third quarter would have
been $34.6 million.Revenue of $283.8 million in the current quarter,
compared to $301.0
million, excluding an Information Products pass-through contract
(approximately $20.1 million), in the third quarter a year ago. GAAP
revenue, including the pass-through revenue in the prior quarter, was
$321.1 million. This contract was modified in the fourth quarter of
fiscal 2009, and the company no longer recognizes pass-through revenue
from this contract.

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